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~isPartOf:"Dienstleistungen im Gesundheitssektor : Produktivität, Arbeit und Management"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"The journal of services marketing"
~subject:"Service management"
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Search: subject_exact:"Co-creation"
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Service management
Customer integration
193
Kundenintegration
193
Beziehungsmarketing
114
Relationship marketing
114
Betriebliche Wertschöpfung
79
Value creation
79
Consumer behaviour
64
Konsumentenverhalten
64
Co-creation
55
Social Web
53
Social web
53
Value co-creation
48
Innovation
47
Brand management
42
Markenführung
42
Innovation management
36
Innovationsmanagement
36
New product development
31
Produktentwicklung
31
Customer value
30
Kundenwert
30
Internet marketing
29
Online-Marketing
29
Dienstleistungsqualität
28
Service quality
28
Service-Dominant Logic
27
Service-dominant logic
27
Dienstleistung
25
Services
25
Brand image
24
Markenimage
24
Customer satisfaction
23
Kundenzufriedenheit
23
Dienstleistungssektor
20
Service industry
20
Customer engagement
19
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19
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19
Customer participation
16
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15
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D'Alessandro, Steven
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Johnson, Lester W.
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Kramer, Janine
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Martin, Charles L.
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Minkiewicz, Joanna
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Nicholls, Richard
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Rößner, Andrea
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Dienstleistungen im Gesundheitssektor : Produktivität, Arbeit und Management
Journal of business research : JBR
The journal of services marketing
Kundenintegration : Forum Dienstleistungsmanagement
7
Journal of service management
6
Forum Dienstleistungsmanagement
5
SpringerLink / Bücher
5
Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken
3
Management internationaler Dienstleistungen mit 3K : Konfiguration - Koordination - Kundenintegration
3
European management journal
2
Fokus Dienstleistungsmarketing
2
Journal of service research : JSR
2
Public management review
2
Service Value als Werttreiber : Konzepte, Messung und Steuerung
2
Wissenschaft & Praxis
2
Administrative Sciences : open access journal
1
Advances in services marketing
1
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
Chinese management studies
1
Creativity and innovation management
1
Customer engagement : contemporary issues and challenges
1
Dienstleistungsnetzwerke
1
Dienstleistungsökonomie : Beiträge zu einer theoretischen Fundierung
1
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
1
Gabler Wissenschaft & Praxis
1
Handbook of innovation in public services
1
Innovationsentwicklung, Internationalität, Mitarbeiterperspektive
1
International journal of quality and service sciences
1
International journal of services and operations management
1
Journal of management information systems : JMIS
1
Journal of nonprofit & public sector marketing
1
Journal of retailing and consumer services
1
Journal of strategy and management
1
Journal of the Operational Research Society : OR
1
Lecture notes in computer science
1
Lehrbuch
1
Management - Business for professionals
1
Management decision : MD
1
Management research review
1
Management, Prozessgestaltung, Kundenperspektive
1
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ECONIS (ZBW)
7
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date (oldest first)
1
How strategic design abilities address unmet value in service engagement strategies
Bouman, Nijs
;
Simonse, Lianne
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 22-34
Persistent link: https://www.econbiz.de/10014473566
Saved in:
2
Co-production of service experiences : insights from the cultural sector
Minkiewicz, Joanna
;
Bridson, Kerrie
;
Evans, Jody
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 749-761
Persistent link: https://www.econbiz.de/10011590919
Saved in:
3
Retrospective: compatibility management : customer-to-customer relationships in service environments
Martin, Charles L.
- In:
The journal of services marketing
30
(
2016
)
1
,
pp. 11-15
Persistent link: https://www.econbiz.de/10011445595
Saved in:
4
Using blueprinting and benchmarking to identify marketing resources that help co-create customer value
Ceric, Arnela
;
D'Alessandro, Steven
;
Soutar, Geoffrey N.
; …
- In:
Journal of business research : JBR
69
(
2016
)
12
,
pp. 5653-5661
Persistent link: https://www.econbiz.de/10011597433
Saved in:
5
Extending the context of service : from encounters to ecosystems
Akaka, Melissa Archpru
;
Vargo, Stephen L.
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 453-462
Persistent link: https://www.econbiz.de/10011418340
Saved in:
6
Steigerung der Dienstleistungsproduktivität durch Service Management : optimaler Einsatz der Ressourcen und Auswirkungen auf die Dienstleistungsarbeit
Rößner, Andrea
;
Kramer, Janine
- In:
Dienstleistungen im Gesundheitssektor : Produktivität, …
,
(pp. 383-394)
.
2014
Persistent link: https://www.econbiz.de/10010338566
Saved in:
7
New directions for customer-to-customer interaction research
Nicholls, Richard
- In:
The journal of services marketing
24
(
2010
)
1
,
pp. 87-97
Persistent link: https://www.econbiz.de/10003953413
Saved in:
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