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~isPartOf:"Dienstleistungen im Gesundheitssektor : Produktivität, Arbeit und Management"
~isPartOf:"The journal of services marketing"
~subject:"Service management"
~subject:"Service-Dominant Logic"
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Search: subject_exact:"Co-creation"
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Service management
Service-Dominant Logic
Customer integration
45
Kundenintegration
45
Beziehungsmarketing
32
Relationship marketing
32
Betriebliche Wertschöpfung
18
Value creation
18
Co-creation
16
Dienstleistung
15
Services
15
Consumer behaviour
14
Konsumentenverhalten
14
Dienstleistungsqualität
11
Service quality
11
Service-dominant logic
11
Dienstleistungssektor
10
Service industry
10
Customer satisfaction
9
Customer service
9
Customer value
9
Dienstleistungsmarketing
9
Kundenservice
9
Kundenwert
9
Kundenzufriedenheit
9
Services marketing
9
Customer engagement
7
Customer participation
7
New product development
7
Produktentwicklung
7
Social Web
7
Social web
7
Dienstleistungsmanagement
6
Innovation
6
Lieferantenmanagement
6
Supplier relationship management
6
Value co-creation
6
Brand management
5
Innovation management
5
Innovationsmanagement
5
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Akaka, Melissa Archpru
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Ballantyne, David
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Barrios, Andrés
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Bouman, Nijs
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Bridson, Kerrie
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Camacho, Sonia
1
Chumpitaz Caceres, Rubén
1
Cronin, J. J.
1
Estrada-Mejia, Catalina
1
Evans, Jody
1
Furrer, Olivier
1
Hartline, Michael D.
1
Hau Nguyen Le
1
Hilton, Toni
1
Hughes, Tim
1
Kramer, Janine
1
Landry, Mikèle
1
Little, Ed
1
Marandi, Ebi
1
Martin, Charles L.
1
Melton, Horace
1
Minkiewicz, Joanna
1
Nguyen, Dung Tien
1
Nicholls, Richard
1
Nilsson, Elin
1
Plé, Loïc
1
Plé, Lo͏i͏̈c
1
Rößner, Andrea
1
Simonse, Lianne
1
Thuy Ngoc Pham
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Tram-Anh Ngoc Pham
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Dienstleistungen im Gesundheitssektor : Produktivität, Arbeit und Management
The journal of services marketing
Journal of business research : JBR
17
Journal of service management
13
Industrial marketing management : the international journal for industrial and high-tech firms
11
Journal of marketing management : MM
9
Marketing theory
9
Kundenintegration : Forum Dienstleistungsmanagement
7
Public management review
7
The service industries journal
7
International journal of contemporary hospitality management
6
Journal of service research : JSR
6
SpringerLink / Bücher
6
Tourism management : research, policies, practice
6
Forum Dienstleistungsmanagement
5
Journal of service theory and practice : JSTP
5
The TQM journal : the international review of organizational improvement
5
Journal of business market management : JBM
4
Journal of the Academy of Marketing Science
4
Service business
4
AMS review : official publication of the Academy of Marketing Science
3
European Sport management quarterly : ESMQ
3
European management journal
3
Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken
3
International journal of hospitality management
3
International journal of services and operations management
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of retailing and consumer services
3
Journal of strategic marketing
3
Management internationaler Dienstleistungen mit 3K : Konfiguration - Koordination - Kundenintegration
3
The journal of business & industrial marketing
3
Verslas : teorija ir praktika : Vilniaus Gedimino Technikos Universiteto mokslo žurnalas
3
Advances in hospitality, tourism, and the services industry (AHTSI) book series
2
Australasian marketing journal
2
European business review : EBR ; the official journal of the International Management Centres, Europe
2
European journal of marketing
2
Fokus Dienstleistungsmarketing
2
International journal of production economics
2
International journal of project management : the journal of The International Project Management Association
2
International journal of quality and service sciences
2
International journal of retail & distribution management
2
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ECONIS (ZBW)
15
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1
How strategic design abilities address unmet value in service engagement strategies
Bouman, Nijs
;
Simonse, Lianne
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 22-34
Persistent link: https://www.econbiz.de/10014473566
Saved in:
2
Well-being co-creation in service ecosystems : a systematic literature review
Landry, Mikèle
;
Furrer, Olivier
- In:
The journal of services marketing
37
(
2023
)
7
,
pp. 862-882
Persistent link: https://www.econbiz.de/10014333403
Saved in:
3
From service to social innovation with a service-dominant logic approach
Barrios, Andrés
;
Camacho, Sonia
;
Estrada-Mejia, Catalina
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 201-215
Persistent link: https://www.econbiz.de/10013542925
Saved in:
4
Customer service co-creation literacy for better service value : evidence from the health-care sector
Tram-Anh Ngoc Pham
;
Hau Nguyen Le
;
Nguyen, Dung Tien
; …
- In:
The journal of services marketing
36
(
2022
)
7
,
pp. 940-951
Persistent link: https://www.econbiz.de/10013407621
Saved in:
5
Studying customers' resource integration by service employees in interactional value co-creation
Plé, Loïc
- In:
The journal of services marketing
30
(
2016
)
2
,
pp. 153-164
Persistent link: https://www.econbiz.de/10011486995
Saved in:
6
Retrospective : a cross-sectional test of the effect and conceptualization of service value revisited
Cronin, J. J.
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 261-265
Persistent link: https://www.econbiz.de/10011524364
Saved in:
7
Co-production of service experiences : insights from the cultural sector
Minkiewicz, Joanna
;
Bridson, Kerrie
;
Evans, Jody
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 749-761
Persistent link: https://www.econbiz.de/10011590919
Saved in:
8
Retrospective: compatibility management : customer-to-customer relationships in service environments
Martin, Charles L.
- In:
The journal of services marketing
30
(
2016
)
1
,
pp. 11-15
Persistent link: https://www.econbiz.de/10011445595
Saved in:
9
Extending the context of service : from encounters to ecosystems
Akaka, Melissa Archpru
;
Vargo, Stephen L.
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 453-462
Persistent link: https://www.econbiz.de/10011418340
Saved in:
10
Customer and employee co-creation of radical service innovations
Melton, Horace
;
Hartline, Michael D.
- In:
The journal of services marketing
29
(
2015
)
2
,
pp. 112-123
Persistent link: https://www.econbiz.de/10011343388
Saved in:
1
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