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~isPartOf:"Economics of education review"
~isPartOf:"The TQM journal : the international review of organizational improvement"
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Search: subject:"Service quality"
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Service quality
211
Dienstleistungsqualität
209
Customer satisfaction
64
Kundenzufriedenheit
64
Quality management
64
Qualitätsmanagement
64
Lehrkräfte
37
Teaching profession
37
School
35
Schule
35
Beziehungsmarketing
31
Relationship marketing
31
Bildungsniveau
28
Educational achievement
28
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28
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28
Students
27
Studierende
27
Consumer behaviour
25
Konsumentenverhalten
25
Health care
24
Gesundheitsversorgung
22
Gesundheitswesen
22
Health care system
22
Occupational qualification
22
Qualifikation
22
Allgemeinbildende Schule
21
School of general education
21
Hospital
20
Krankenhaus
20
Product quality
18
Produktqualität
18
Bildungsertrag
16
Returns to education
16
Patienten
14
Patients
14
USA
14
United States
14
Evaluation
12
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121
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11
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209
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2
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211
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211
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10
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10
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2
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2
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1
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English
211
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Antony, Jiju
4
Palumbo, Rocco
4
Baccarani, Claudio
3
Cassia, Fabio
3
Ciasullo, Maria Vincenza
3
Dandis, Ala' Omar
3
Fitzgerald, Gerard
3
Huang, Chih-Hsuan
3
Shahin, Arash
3
Wu, Hsin-Hung
3
Al Haj Eid, Mohammad Badi’
2
Albsoul, Rania
2
Alshyyab, Muhammad Ahmed
2
Arif, Seema
2
Bellows, Laura
2
Bonfanti, Angelo
2
Braga, Michela
2
Cobelli, Nicola
2
Cosimato, Silvia
2
Cowan, James
2
Cronemyr, Peter
2
Datta, Rabindranath
2
Ehrenberg, Ronald G.
2
Goldhaber, Daniel D.
2
Gremyr, Ida
2
Guarino, Cassandra Marie
2
Gupta, Sumana
2
Harris, Douglas N.
2
Hippel, Paul von
2
Ilyas, Maryam
2
Li, Li
2
Lincove, Jane Arnold
2
McDermott, Olivia
2
Moyes, David
2
Natarajan, Thamaraiselvan
2
Sansani, Shahar
2
Sass, Tim Roger
2
Sims, David P.
2
Sony, Michael
2
Toma, Eugenia Froedge
2
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Economics of education review
The TQM journal : the international review of organizational improvement
International journal of hospitality management
403
Journal of retailing and consumer services
334
The service industries journal
295
Journal of business research : JBR
253
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
223
The journal of services marketing
211
Working paper / National Bureau of Economic Research, Inc.
179
NBER working paper series
176
Auditing : a journal of practice & theory
174
International journal of contemporary hospitality management
162
NBER Working Paper
160
Journal of Services Marketing
142
Services marketing quarterly
142
Journal of hospitality marketing & management
138
Journal of air transport management
136
Journal of travel and tourism marketing
122
Tourism management : research, policies, practice
119
International journal of quality & reliability management
116
International journal of productivity and quality management : IJPQM
113
International journal of quality and service sciences
111
Service business
108
Cogent business & management
103
International journal of services and operations management
103
Journal of service research : JSR
103
Health care management review : HCM review
102
Total quality management & business excellence
96
Journal of service management
94
The accounting review : a publication of the American Accounting Association
94
Discussion paper series / IZA
93
Quality management journal : QMJ
92
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
78
Managing service quality : MSQ ; an international journal
77
International journal of services, economics and management
75
Journal of health economics
75
International Journal of Quality & Reliability Management
71
International Journal of Bank Marketing
70
Managerial auditing journal
67
International journal of auditing : IJA
66
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ECONIS (ZBW)
211
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211
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1
Applicability of healthcare
service
quality
models and dimensions : future research directions
Javed Ali
;
Ahmad Jusoh
;
Norhalimah Idris
;
Khalil Md Nor
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
6
,
pp. 1378-1393
Persistent link: https://www.econbiz.de/10014326382
Saved in:
2
Managing TQM's soft side : an explorative study of social care multiservice organizations
Capolupo, Nicola
;
Virglerová, Zuzana
;
Adinolfi, Paola
- In:
The TQM journal : the international review of …
36
(
2024
)
3
,
pp. 847-869
Persistent link: https://www.econbiz.de/10014513418
Saved in:
3
Increasing the willingness to stay : a novel and comprehensive member satisfaction index (MSI) model tested in a leading German tennis club
Kölbl, Kathrin
;
Blank, Cornelia
;
Schobersberger, Wolfgang
- In:
The TQM journal : the international review of …
36
(
2024
)
5
,
pp. 1369-1395
Persistent link: https://www.econbiz.de/10014548987
Saved in:
4
Unintended consequences of school accountability reforms : public versus private schools
Coelli, Michael
;
Foster, Gigi
- In:
Economics of education review
99
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014551850
Saved in:
5
Total quality service in digital era
Schiavone, Francesco
;
Pietronudo, Maria Cristina
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1170-1193
Persistent link: https://www.econbiz.de/10014321605
Saved in:
6
On-campus accommodation
service
quality
: the mediating role of students' satisfaction on word of mouth
Gabbianelli, Linda
;
Pencarelli, Tonino
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1224-1255
Persistent link: https://www.econbiz.de/10014321615
Saved in:
7
A proposed model for developing quality and efficiency in transitional care
Bäckström, Ingela
;
Ingelsson, Pernilla
;
Sten, Lilly-Mari
- In:
The TQM journal : the international review of …
35
(
2023
)
9
,
pp. 107-122
Persistent link: https://www.econbiz.de/10014460340
Saved in:
8
To be or not to be digital? : a bibliometric analysis of adoption of eHealth services
Cobelli, Nicola
;
Blasioli, Emanuele
- In:
The TQM journal : the international review of …
35
(
2023
)
9
,
pp. 299-331
Persistent link: https://www.econbiz.de/10014460349
Saved in:
9
Reverse compassion : value-in-use and value-in-context of healthcare services during crisis
De Rosis, Sabina
;
Gilmore, Kendall Jamieson
;
Nuti, Sabina
- In:
The TQM journal : the international review of …
35
(
2023
)
9
,
pp. 332-351
Persistent link: https://www.econbiz.de/10014460350
Saved in:
10
The intricate relationships of consumers’ loyalty and their perceptions of
service
quality
, price and satisfaction in restaurant service
Selim Ahmed
;
Al Asheq, Ahmed
;
Ahmed, Ezaz
;
Chowdhury, …
- In:
The TQM journal : the international review of …
35
(
2023
)
2
,
pp. 519-539
Persistent link: https://www.econbiz.de/10014321246
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