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~isPartOf:"Electronic commerce research"
~isPartOf:"Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association"
~subject:"Relationship marketing"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Web site"
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Relationship marketing
Website
32
Consumer behaviour
20
Konsumentenverhalten
20
Online retailing
19
Online-Handel
19
E-commerce
18
Electronic Commerce
18
Internet marketing
14
Online-Marketing
14
Customer satisfaction
9
Kundenzufriedenheit
9
Beziehungsmarketing
8
Dienstleistungsqualität
8
Service quality
8
China
5
Einzelhandel
5
Innovation adoption
5
Innovationsakzeptanz
5
Retail trade
5
Internet
4
Social Web
4
Social web
4
Viral marketing
3
Virales Marketing
3
Website Quality
3
Benutzerfreundlichkeit
2
Brand management
2
Credibility
2
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2
Datenschutz
2
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2
Glaubwürdigkeit
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Aham-Anyanwu, Nnanyelugo
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Du, Juan
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Guo, Haiyan
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Hartmann, Michael
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Jiang, Tao
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Jing, Nan
1
Kang, Hyunjeong
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Koch, Christian
1
Li, Dandan
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Li, Honglei
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Luo, Xin
1
Moon, Junghoon
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Mpinganjira, Mercy
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Pei, Yilei
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Rhee, Cheul
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Sanders, G. L.
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Shi, Yuhan
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Su, Yong
1
Sugumaran, Vijayan
1
Tevrizci, Cemal
1
Wang, Xiaorui
1
Xue, Wanxin
1
Yang, Jiaqin
1
Zhang, Leyuan
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Zhang, Lingping
1
Zhang, Qun
1
Zhang, Renqian
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Electronic commerce research
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
Journal of retailing and consumer services
16
International journal of e-business research : an official publication of the Information Resources Management Association
8
International journal of electronic marketing and retailing : IJEMR
7
International journal of internet marketing and advertising : IJIMA
7
International journal of retail & distribution management
7
International journal of business information systems : IJBIS
5
Journal of electronic commerce research : JECR
4
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
4
Journal of internet commerce
4
The service industries journal
4
Global business review
3
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
International journal of electronic commerce : IJEC
3
International journal of electronic customer relationship management : IJECRM
3
Journal of business research : JBR
3
Journal of organizational computing and electronic commerce
3
Journal of travel and tourism marketing
3
Management research review
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Tourism management : research, policies, practice
3
Asia Pacific journal of marketing and logistics
2
Business horizons
2
Corporate reputation review : an international journal
2
Gadjah Mada international journal of business
2
International journal of contemporary hospitality management
2
International journal of hospitality management
2
International journal of public sector performance management : IJPSPM
2
International journal of quality and service sciences
2
International journal of technology marketing : IJTMkt
2
Inventi impact: retailing & consumer services
2
Journal of air transport management
2
Journal of customer behaviour
2
Journal of fashion marketing and management
2
Journal of global information management : an official publication of the Information Resources Management Association
2
Journal of promotion management : innovations in planning and applied research
2
Journal of strategic marketing
2
Journal of vacation marketing : an international journal
2
Pakistan journal of commerce and social sciences
2
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ECONIS (ZBW)
8
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1
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8
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8
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date (oldest first)
1
Importance of the perceived quality of touchpoints for customer journey analysis : evidence from the B2B sector
Koch, Christian
;
Hartmann, Michael
- In:
Electronic commerce research
23
(
2023
)
3
,
pp. 1515-1538
Persistent link: https://www.econbiz.de/10014383044
Saved in:
2
Measuring e-service quality and its importance to customer satisfaction and loyalty : an empirical study in a telecom setting
Zhou, Ronggang
;
Wang, Xiaorui
;
Shi, Yuhan
;
Zhang, Renqian
; …
- In:
Electronic commerce research
19
(
2019
)
3
,
pp. 477-499
Persistent link: https://www.econbiz.de/10012099746
Saved in:
3
Personalized recommendation based on customer preference mining and sentiment assessment from a Chinese e-commerce website
Jing, Nan
;
Jiang, Tao
;
Du, Juan
;
Sugumaran, Vijayan
- In:
Electronic commerce research
18
(
2018
)
1
,
pp. 159-179
Persistent link: https://www.econbiz.de/10011813179
Saved in:
4
Models of customer experience for B2C e-commerce enterprises
Pei, Yilei
;
Xue, Wanxin
;
Li, Dandan
;
Su, Yong
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 24-33
Persistent link: https://www.econbiz.de/10011529132
Saved in:
5
The interplay between value and service quality experience : e-loyalty development process through the eTailQ scale and value perception
Li, Honglei
;
Aham-Anyanwu, Nnanyelugo
;
Tevrizci, Cemal
; …
- In:
Electronic commerce research
15
(
2015
)
4
,
pp. 585-615
Persistent link: https://www.econbiz.de/10011400949
Saved in:
6
Online store loyalty : an investigation of drivers and outcomes
Mpinganjira, Mercy
- In:
Journal of electronic commerce in organizations : the …
13
(
2015
)
4
,
pp. 55-73
Persistent link: https://www.econbiz.de/10011446139
Saved in:
7
Online promotion of the e-commerce websites in retail market in China : an empirical study
Zhu, Xiaoning
;
Zhang, Qun
;
Zhang, Lingping
;
Yang, Jiaqin
- In:
Journal of electronic commerce in organizations : the …
11
(
2013
)
2
,
pp. 23-40
Persistent link: https://www.econbiz.de/10010187144
Saved in:
8
Gaining insight into cognitive structure using GALILEO method : where is your web site in the customers' cognitive space?
Moon, Junghoon
;
Rhee, Cheul
;
Kang, Hyunjeong
;
Sanders, G. L.
- In:
Journal of electronic commerce in organizations : the …
8
(
2010
)
1
,
pp. 26-40
Persistent link: https://www.econbiz.de/10003953081
Saved in:
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