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~isPartOf:"Electronic commerce research"
~subject:"Customer satisfaction"
~subject:"E-Business"
~subject:"Online-Handel"
~subject:"Werbewirkung"
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Customer satisfaction
E-Business
Online-Handel
Werbewirkung
Website
15
Consumer behaviour
9
Konsumentenverhalten
9
Online retailing
9
E-commerce
7
Electronic Commerce
7
Dienstleistungsqualität
5
Kundenzufriedenheit
5
Service quality
5
Beziehungsmarketing
4
Relationship marketing
4
Internet marketing
3
Online-Marketing
3
Benutzerfreundlichkeit
2
China
2
Data protection
2
Datenschutz
2
Distribution channel
2
Innovation adoption
2
Innovationsakzeptanz
2
Internet
2
Usability
2
Vertriebsweg
2
Attention
1
Auction theory
1
Auktionstheorie
1
Brand
1
Brand management
1
Business Web applications
1
Business process management
1
Business processes
1
Cashback website
1
Collaborative filtering
1
Confidence
1
Consumer revisit intention
1
Content analysis
1
Continuous usage intention
1
Customer journey
1
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10
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Sugumaran, Vijayan
2
Aham-Anyanwu, Nnanyelugo
1
Camelier-Carvajal, Julia
1
Che, Tong
1
Chien, Jui-lin
1
Cui, Xiling
1
Distante, Damiano
1
Du, Juan
1
Garrido, Alejandra
1
Giandini, Roxana
1
Guo, Haiyan
1
Hartmann, Michael
1
He, Xuanfang
1
Hua, Zhongsheng
1
Jiang, Tao
1
Jing, Nan
1
Koch, Christian
1
Li, Honglei
1
Liao, Qinyu
1
Luo, Xin
1
Mu, Lifeng
1
Ouyang, Chang
1
Peng, Lifang
1
Peng, Zeyu
1
Qiuzhen, Wang
1
Rossi, Gustavo
1
Shi, Yuhan
1
Sun, Xiangyang
1
Tang, Xin
1
Tevrizci, Cemal
1
Tsai, Huei-ting
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Tsai, Ming-tien
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Wang, Lei
1
Wang, Xiaorong
1
Wang, Xiaorui
1
Xu, Wei
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Xu, Zhengmin
1
Zhang, Leyuan
1
Zhang, Renqian
1
Zhou, Ronggang
1
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Electronic commerce research
Journal of retailing and consumer services
42
Journal of internet commerce
28
International journal of electronic marketing and retailing : IJEMR
27
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
25
International journal of internet marketing and advertising : IJIMA
19
Journal of business research : JBR
19
International journal of business information systems : IJBIS
16
International journal of retail & distribution management
15
International journal of e-business research : an official publication of the Information Resources Management Association
13
International journal of electronic commerce : IJEC
12
Journal of electronic commerce research : JECR
12
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
11
Journal of hospitality marketing & management
10
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
10
International journal of hospitality management
8
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
International journal of electronic business
7
Journal of fashion marketing and management
7
Journal of travel and tourism marketing
7
Marketing intelligence & planning
7
The service industries journal
7
Global business review
6
International journal of contemporary hospitality management
6
International journal of public sector performance management : IJPSPM
6
Electronic commerce research and applications
5
Information systems research : ISR
5
International journal of advertising : the quarterly review of marketing communications
5
International journal of retail and distribution management
5
Journal of advertising research
5
Journal of air transport management
5
Journal of global information management : an official publication of the Information Resources Management Association
5
Journal of international consumer marketing
5
Journal of marketing communications
5
Journal of organizational computing and electronic commerce
5
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
5
Service business
5
Technological forecasting & social change : an international journal
5
Tourism management : research, policies, practice
5
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Source
All
ECONIS (ZBW)
10
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1
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10
of
10
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date (newest first)
date (oldest first)
1
Importance of the perceived quality of touchpoints for customer journey analysis : evidence from the B2B sector
Koch, Christian
;
Hartmann, Michael
- In:
Electronic commerce research
23
(
2023
)
3
,
pp. 1515-1538
Persistent link: https://www.econbiz.de/10014383044
Saved in:
2
Optimal rebate strategy for an online retailer with a cashback platform : commission-driven or marketing-based?
Mu, Lifeng
;
Tang, Xin
;
Sugumaran, Vijayan
;
Xu, Wei
; …
- In:
Electronic commerce research
23
(
2023
)
1
,
pp. 475-510
Persistent link: https://www.econbiz.de/10014251719
Saved in:
3
Measuring e-service quality and its importance to customer satisfaction and loyalty : an empirical study in a telecom setting
Zhou, Ronggang
;
Wang, Xiaorui
;
Shi, Yuhan
;
Zhang, Renqian
; …
- In:
Electronic commerce research
19
(
2019
)
3
,
pp. 477-499
Persistent link: https://www.econbiz.de/10012099746
Saved in:
4
Personalized recommendation based on customer preference mining and sentiment assessment from a Chinese e-commerce website
Jing, Nan
;
Jiang, Tao
;
Du, Juan
;
Sugumaran, Vijayan
- In:
Electronic commerce research
18
(
2018
)
1
,
pp. 159-179
Persistent link: https://www.econbiz.de/10011813179
Saved in:
5
Does a big Duchenne smile really matter on e-commerce websites? : an eye-tracking study in China
Qiuzhen, Wang
;
Xu, Zhengmin
;
Cui, Xiling
;
Wang, Lei
; …
- In:
Electronic commerce research
17
(
2017
)
4
,
pp. 609-626
Persistent link: https://www.econbiz.de/10011744339
Saved in:
6
Factors affecting female user information adoption : an empirical investigation on fashion shopping guide websites
Peng, Lifang
;
Liao, Qinyu
;
Wang, Xiaorong
;
He, Xuanfang
- In:
Electronic commerce research
16
(
2016
)
2
,
pp. 145-169
Persistent link: https://www.econbiz.de/10011527499
Saved in:
7
Characteristics of online group-buying website and consumers intention to revisit : the moderating effects of visit channels
Che, Tong
;
Peng, Zeyu
;
Hua, Zhongsheng
- In:
Electronic commerce research
16
(
2016
)
2
,
pp. 171-188
Persistent link: https://www.econbiz.de/10011527503
Saved in:
8
The interplay between value and service quality experience : e-loyalty development process through the eTailQ scale and value perception
Li, Honglei
;
Aham-Anyanwu, Nnanyelugo
;
Tevrizci, Cemal
; …
- In:
Electronic commerce research
15
(
2015
)
4
,
pp. 585-615
Persistent link: https://www.econbiz.de/10011400949
Saved in:
9
The influences of system usability and user satisfaction on continued internet banking services usage intention : empirical evidence from Taiwan
Tsai, Huei-ting
;
Chien, Jui-lin
;
Tsai, Ming-tien
- In:
Electronic commerce research
14
(
2014
)
2
,
pp. 137-169
Persistent link: https://www.econbiz.de/10010404454
Saved in:
10
Business processes refactoring to improve usability in e-commerce applications
Distante, Damiano
;
Garrido, Alejandra
; …
- In:
Electronic commerce research
14
(
2014
)
4
,
pp. 497-529
Persistent link: https://www.econbiz.de/10010482282
Saved in:
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