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~isPartOf:"Europäische Hochschulschriften / 5"
~isPartOf:"International journal of services, economics and management"
~isPartOf:"Occasional papers"
~subject:"Consumer behaviour"
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Search: subject_exact:"Tertiary sector"
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Consumer behaviour
Dienstleistungssektor
39
Service industry
34
Beziehungsmarketing
7
Deutschland
7
Relationship marketing
7
Dienstleistungsqualität
6
Germany
6
Service quality
6
Theorie
6
Theory
6
Dienstleistung
5
Dienstleistungsbetrieb
5
Quality management
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Qualitätsmanagement
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Innovation
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Konsumentenverhalten
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Malaysia
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Bayern
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Customer satisfaction
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Human Resource Management
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India
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Indien
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Knowledge transfer
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Kundenzufriedenheit
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Marketing
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Personalmanagement
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Räumliche Verteilung
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Services
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Wissenstransfer
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1978-1985
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Air passenger transport
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Bavaria
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Betriebliche Standortwahl
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Bundling strategy
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China
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Confidence
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Customer service
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Mang, Paul
2
Godwin, Benny J.
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Sukwadi, Ronald
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Wright, Rowena
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Europäische Hochschulschriften / 5
International journal of services, economics and management
Occasional papers
The journal of services marketing
29
Journal of retailing and consumer services
20
The service industries journal
15
Journal of business research : JBR
13
Journal of service management
11
Journal of service research : JSR
11
International journal of hospitality management
9
Services marketing quarterly
9
Journal of service research
8
Journal of the Academy of Marketing Science
6
Psychology & marketing
6
SpringerLink / Bücher
5
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
4
Asia Pacific journal of marketing and logistics
4
International journal of contemporary hospitality management
4
International journal of services and operations management
4
Journal of service theory and practice
4
Journal of strategic marketing
4
Revenue Management aus der Kundenperspektive : Grundlagen, Problemfelder und Lösungsstrategien
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of production economics
3
International journal of quality and service sciences
3
Journal of consumer behaviour : an international research review
3
Journal of marketing
3
Beiträge zur empirischen Marketing- und Vertriebsforschung
2
European journal of management and business economics : EJM&BE
2
European journal of marketing : EJM
2
Fokus Dienstleistungsmarketing
2
International journal of services and operations management : IJSOM
2
Inventi impact: retailing & consumer services
2
Journal of Contemporary Issues in Business and Government
2
Journal of business-to-business marketing
2
Journal of consumer marketing
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of marketing management : MM
2
Journal of service theory and practice : JSTP
2
Managing service quality : MSQ ; an international journal
2
Materialien / RWI
2
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ECONIS (ZBW)
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1
Understanding the antecedents of service decisions : an integration of service promiscuity and customer citizenship behaviour
Godwin, Benny J.
;
Wright, Rowena
- In:
International journal of services, economics and management
10
(
2019
)
1
,
pp. 34-54
Persistent link: https://www.econbiz.de/10012178909
Saved in:
2
The moderating role of service innovation on the relationship between customer satisfaction and customer value : a case of 3-star hotels in Jakarta
Sukwadi, Ronald
- In:
International journal of services, economics and management
8
(
2017
)
1/2
,
pp. 18-34
Persistent link: https://www.econbiz.de/10011892259
Saved in:
3
Kulturabhängiges Qualitätserleben direkter Kunde-Mitarbeiter-Kommunikation
Mang, Paul
-
1998
Persistent link: https://www.econbiz.de/10000974642
Saved in:
4
Kulturabhängiges Qualitätserleben direkter Kunde-Mitarbeiter-Kommunikation
Mang, Paul
-
1998
Persistent link: https://www.econbiz.de/10012699714
Saved in:
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