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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Journal of service research : JSR"
~subject:"Innovation"
~subject:"Service quality"
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Search: subject_exact:"Service-Dominant Logic"
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Service-Dominant Logic
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European journal of marketing : EJM
Journal of service research : JSR
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9
Journal of service management
8
Public management review
5
The journal of services marketing
5
The service industries journal
5
Industrial marketing management : the international journal for industrial and high-tech firms
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The TQM journal : the international review of organizational improvement
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Australasian marketing journal
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Innovating in practice : perspectives and experiences
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International journal of contemporary hospitality management
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
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International journal of sports marketing & sponsorship
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ECONIS (ZBW)
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1
Archetypes of service innovation : implications for value cocreation
Helkkula, Anu
;
Kowalkowski, Christian
;
Tronvoll, Bård
- In:
Journal of service research : JSR
21
(
2018
)
3
,
pp. 284-301
Persistent link: https://www.econbiz.de/10011916505
Saved in:
2
How much compensation should a firm offer for a flawed service? : an examination of the nonlinear effects of compensation on satisfaction
Gelbrich, Katja
;
Gäthke, Jana
;
Grégoire, Yany
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 107-123
Persistent link: https://www.econbiz.de/10010483434
Saved in:
3
Service systems : a broadened framework and research agenda on value propositions, engagement, and service experience
Chandler, Jennifer D.
;
Lusch, Robert F.
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 6-22
Persistent link: https://www.econbiz.de/10010483444
Saved in:
4
Electronic service quality and value : do consumer knowledge-related resources matter?
Barrutia, José M.
;
Gilsanz, Ainhize
- In:
Journal of service research : JSR
16
(
2013
)
2
,
pp. 231-246
Persistent link: https://www.econbiz.de/10009774866
Saved in:
5
Employee collaboration, learning orientation, and new service development performance
Melton, Horace L.
;
Hartline, Michael D.
- In:
Journal of service research : JSR
16
(
2013
)
1
,
pp. 67-81
Persistent link: https://www.econbiz.de/10009751089
Saved in:
6
Exploring front-line employee contributions to service innovation
Karlsson, Jenny
;
Skålén, Per
- In:
European journal of marketing : EJM
49
(
2015
)
9/10
,
pp. 1346-1365
Persistent link: https://www.econbiz.de/10011409338
Saved in:
7
Service innovation viewed through a service-dominant logic lens : a conceptual framework and empirical analysis
Ordanini, Andrea
;
Parasuraman, A.
- In:
Journal of service research : JSR
14
(
2011
)
1
,
pp. 3-23
Persistent link: https://www.econbiz.de/10008826890
Saved in:
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