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~isPartOf:"European journal of operational research : EJOR"
~isPartOf:"Tourism management : research, policies, practice"
~isPartOf:"World economics : a journal of current economic analysis and policy"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Measurement
144
Messung
144
Theorie
50
Theory
50
Risikomaß
28
Risk measure
28
Risiko
27
Risk
27
Portfolio selection
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Portfolio-Management
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Data envelopment analysis
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Data-Envelopment-Analyse
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Holiday behaviour
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Urlaubsverhalten
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Risk management
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Technical efficiency
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Technische Effizienz
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Tourism
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Tourismus
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Benítez, Juan Manuel
1
Bradley, Gregory T.
1
Gelissen, John
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Hitchcock, Michael
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Ho, Chaang-Iuan
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Hsieh, Ling-Feng
1
Lai, Ivan K. W.
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Lee, Yi-Ling
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Lin, Li-Hung
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Lin, Yi-Yin
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Román, Concepción
1
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European journal of operational research : EJOR
Tourism management : research, policies, practice
World economics : a journal of current economic analysis and policy
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
20
International journal of productivity and quality management : IJPQM
11
Total quality management & business excellence
10
International journal of hospitality management
8
International journal of services and operations management
8
Journal of business research : JBR
8
The service industries journal
8
Journal of retailing and consumer services
7
Quality management journal : QMJ
6
Economics of education review
5
International journal of contemporary hospitality management
5
Journal of air transport management
5
The TQM journal : the international review of organizational improvement
5
The journal of services marketing
5
International journal of services, economics and management
4
Journal of service management
4
NBER Working Paper
4
Working paper / National Bureau of Economic Research, Inc.
4
Health economics
3
IZA Discussion Paper
3
International journal of business and globalisation : IJBG
3
International journal of business excellence
3
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
3
International journal of quality & reliability management
3
International journal of quality and service sciences
3
Journal of hospital marketing & public relations
3
Journal of marketing management : MM
3
Journal of travel and tourism marketing
3
Managing service quality : MSQ ; an international journal
3
Metamorphosis : a journal of management research
3
NBER working paper series
3
The American economic review
3
The international journal of logistics management
3
Tourism analysis : an interdisciplinary tourism & hospitality journal
3
Amfiteatru economic : an economic and business research periodical
2
Decision
2
Electronic commerce research
2
Forschungsergebnisse der WU Wirtschaftsuniversität Wien
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ECONIS (ZBW)
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1
Development and validation of a casino service quality scale : a holistic approach
Bradley, Gregory T.
;
Wang, Wei
- In:
Tourism management : research, policies, practice
88
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013194333
Saved in:
2
Testing measurement equivalence of experienced holiday quality : evidence on built-in bias in the Flash Eurobarometer survey data
Gelissen, John
- In:
Tourism management : research, policies, practice
67
(
2018
),
pp. 273-283
Persistent link: https://www.econbiz.de/10011842001
Saved in:
3
A comparison of service quality attributes for stand-alone and resort-based luxury hotels in Macau : 3-dimensional importance-performance analysis
Lai, Ivan K. W.
;
Hitchcock, Michael
- In:
Tourism management : research, policies, practice
55
(
2016
),
pp. 139-159
Persistent link: https://www.econbiz.de/10011496308
Saved in:
4
A service quality measurement architecture for hot spring hotels in Taiwan
Hsieh, Ling-Feng
;
Lin, Li-Hung
;
Lin, Yi-Yin
- In:
Tourism management : research, policies, practice
29
(
2008
)
3
,
pp. 429-438
Persistent link: https://www.econbiz.de/10003696054
Saved in:
5
Using fuzzy number for measuring quality of service in the hotel industry
Benítez, Juan Manuel
;
Martín, Juan Carlos
;
Román, …
- In:
Tourism management : research, policies, practice
28
(
2007
)
2
,
pp. 544-555
Persistent link: https://www.econbiz.de/10003425764
Saved in:
6
The development of an e-travel service quality scale
Ho, Chaang-Iuan
;
Lee, Yi-Ling
- In:
Tourism management : research, policies, practice
28
(
2007
)
6
,
pp. 1434-1449
Persistent link: https://www.econbiz.de/10003544571
Saved in:
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