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~isPartOf:"Gabler Edition Wissenschaft : Focus Dienstleistungsmarketing"
~isPartOf:"The service industries journal"
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Dienstleistungsmarketing
9
Services marketing
9
Dienstleistung
5
Services
5
Dienstleistungssektor
4
Service industry
4
Beziehungsmarketing
3
Consumer behaviour
3
Customer integration
3
Dienstleistungsqualität
3
Konsumentenverhalten
3
Kundenintegration
3
Relationship marketing
3
Service quality
3
Service-Dominant Logic
3
Service-dominant logic
3
Customer satisfaction
2
Innovation
2
Kundenzufriedenheit
2
Service innovation
2
service-dominant logic
2
services marketing
2
transformative service research
2
Betriebliche Wertschöpfung
1
Co-creation
1
Communication science
1
Customer value
1
Customer-to-customer interactions
1
Developing countries
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Dienstleistungsinnovation
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Baek, Wooyeul
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Byon, Kevin K.
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Furrer, Olivier
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1
Kasnakoglu, Berna Tari
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Kim, Kyungyeol
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Knight, Gary A.
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Gabler Edition Wissenschaft : Focus Dienstleistungsmarketing
The service industries journal
The journal of services marketing
53
Services marketing quarterly
31
European journal of marketing : EJM
20
Journal of service research : JSR
20
Journal of the Academy of Marketing Science
20
Journal of service management
18
Dienstleistungsmarken : Forum Dienstleistungsmanagement
16
Industrial marketing management : the international journal for industrial and high-tech firms
16
Innovations in services marketing and management : strategies for emerging economies
15
Journal of retailing and consumer services
15
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
13
Journal of business research : JBR
12
International journal of contemporary hospitality management
11
International journal of hospitality management
11
Neue Herausforderungen an das Dienstleistungsmarketing
11
Journal of Islamic marketing
10
Managing service quality : MSQ ; an international journal
10
Health marketing quarterly
9
Marketing theory
9
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
8
Jahrbuch der Absatz- und Verbrauchsforschung
8
Services marketing cases in emerging markets : an asian perspective
8
Die Betriebswirtschaft : DBW
7
Global cases on hospitality industry
7
Grundsatzfragen und Herausforderungen des Dienstleistungsmarketing
7
International journal of quality and service sciences
7
Journal of hospitality marketing & management
7
Journal of travel and tourism marketing
7
Kundenbeziehungen im Dienstleistungsbereich
7
The international journal of bank marketing : IJBM
7
Advances in services marketing
6
Asia Pacific journal of marketing and logistics
6
Dienstleistungsmarketing, Kommunikationspolitik und Tourismus
6
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
6
Management in der Hotellerie und Gastronomie : betriebswirtschaftliche Grundlagen
6
Neue Entwicklungslinien im Dienstleistungsmarketing
6
Public management review
6
Strategic marketing management and tactics in the service industry
6
The journal of business & industrial marketing
6
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ECONIS (ZBW)
11
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11
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1
International
services
marketing
: an integrative assessment of the literature
Hofer, Katharina
;
Knight, Gary A.
- In:
The service industries journal
42
(
2022
)
3/4
,
pp. 225-248
Persistent link: https://www.econbiz.de/10013167423
Saved in:
2
Metaverse in
services
marketing
: an overview and future research directions
Gursoy, Dogan
;
Lu, Lu
;
Nunkoo, Robin
;
Deng, Demi
- In:
The service industries journal
43
(
2023
)
15/16
,
pp. 1140-1172
Persistent link: https://www.econbiz.de/10014422598
Saved in:
3
Customer-to-customer value co-creation and co-destruction in sporting events
Kim, Kyungyeol
;
Byon, Kevin K.
;
Baek, Wooyeul
- In:
The service industries journal
40
(
2020
)
9/10
,
pp. 633-655
Persistent link: https://www.econbiz.de/10012260315
Saved in:
4
Service providers' sustainable service innovation : service-dominant logic
Chen, Chun Liang
- In:
The service industries journal
37
(
2017
)
9/10
,
pp. 628-656
Persistent link: https://www.econbiz.de/10011718013
Saved in:
5
A framework for innovative service design
Furrer, Olivier
;
Sudharshan, Devanathan
;
Tsiotsou, …
- In:
The service industries journal
36
(
2016
)
9/10
,
pp. 452-471
Persistent link: https://www.econbiz.de/10011579233
Saved in:
6
Antecedents and consequences of co-creation in credence-based service contexts
Kasnakoglu, Berna Tari
- In:
The service industries journal
36
(
2016
)
1/2
,
pp. 1-20
Persistent link: https://www.econbiz.de/10011564479
Saved in:
7
Consumers' captive service experiences : it's you and me
Rayburn, Steven W.
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 806-825
Persistent link: https://www.econbiz.de/10011416846
Saved in:
8
The Frontiers in Service Conference : a 20-year retrospective
Dorsch, Michael J.
;
Fisk, Raymond P.
;
Grove, Stephen J.
- In:
The service industries journal
34
(
2014
)
6
,
pp. 477-494
Persistent link: https://www.econbiz.de/10010379354
Saved in:
9
Mapping impulse buying : a behaviour analysis framework for
services
marketing
and consumer research
Xiao, Sarah Hong
;
Nicholson, Michael
- In:
The service industries journal
31
(
2011
)
15/16
,
pp. 2521-2534
Persistent link: https://www.econbiz.de/10009413581
Saved in:
10
The influence of customer-to-customer interactions and role typology on customer reaction
Wu, Cedric Hsi-jui
- In:
The service industries journal
28
(
2008
)
9/10
,
pp. 1499-1511
Persistent link: https://www.econbiz.de/10003802517
Saved in:
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