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~isPartOf:"Gabler Edition Wissenschaft : Focus Dienstleistungsmarketing"
~isPartOf:"The service industries journal"
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Dienstleistungsmarketing
14
Services marketing
14
Dienstleistung
6
Services
5
Beziehungsmarketing
4
Consumer behaviour
4
Deutschland
4
Dienstleistungssektor
4
Germany
4
Konsumentenverhalten
4
Relationship marketing
4
Service industry
4
Theorie
4
Theory
4
Customer integration
3
Dienstleistungsqualität
3
Kundenintegration
3
Service quality
3
Service-Dominant Logic
3
Service-dominant logic
3
Customer satisfaction
2
Innovation
2
Kundenzufriedenheit
2
Service innovation
2
service-dominant logic
2
services marketing
2
transformative service research
2
24.02.1994
1
Bank marketing
1
Bankmarketing
1
Betriebliche Wertschöpfung
1
Brand loyalty
1
Co-creation
1
Communication science
1
Consumer goods industry
1
Customer analysis
1
Customer service
1
Customer value
1
Customer-to-customer interactions
1
Developing countries
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Baek, Wooyeul
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Byon, Kevin K.
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Chen, Chun Liang
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Deng, Demi
1
Dorsch, Michael J.
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Fassott, Georg
1
Fisk, Raymond P.
1
Flipo, Jean-Paul
1
Furrer, Olivier
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Grove, Stephen J.
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Gursoy, Dogan
1
Hofer, Katharina
1
Kasnakoglu, Berna Tari
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Kaynak, Erdener
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Kim, Kyungyeol
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Kleinaltenkamp, Michael
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Knight, Gary A.
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Liu, Ben Shaw-ching
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Lu, Lu
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1
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1
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1
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Gabler Edition Wissenschaft : Focus Dienstleistungsmarketing
The service industries journal
The journal of services marketing
53
SpringerLink / Bücher
40
Services marketing quarterly
31
Journal of the Academy of Marketing Science
21
European journal of marketing : EJM
20
Journal of service research : JSR
20
Fokus Dienstleistungsmarketing
19
Journal of service management
19
Industrial marketing management : the international journal for industrial and high-tech firms
17
Dienstleistungsmarken : Forum Dienstleistungsmanagement
16
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
15
Innovations in services marketing and management : strategies for emerging economies
15
Journal of retailing and consumer services
15
Springer eBook Collection / Business and Economics
15
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
14
Journal of business research : JBR
12
Gabler Edition Wissenschaft
11
International journal of contemporary hospitality management
11
International journal of hospitality management
11
Managing service quality : MSQ ; an international journal
11
Neue Herausforderungen an das Dienstleistungsmarketing
11
Journal of Islamic marketing
10
Health marketing quarterly
9
Marketing theory
9
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
8
Jahrbuch der Absatz- und Verbrauchsforschung
8
Services marketing cases in emerging markets : an asian perspective
8
Arbeitspapier / Wissenschaftliche Gesellschaft für Marketing und Unternehmensführung
7
Die Betriebswirtschaft : DBW
7
Global cases on hospitality industry
7
Grundsatzfragen und Herausforderungen des Dienstleistungsmarketing
7
International journal of quality and service sciences
7
Journal of hospitality marketing & management
7
Journal of travel and tourism marketing
7
Kundenbeziehungen im Dienstleistungsbereich
7
Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
7
The international journal of bank marketing : IJBM
7
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
6
Advances in services marketing
6
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ECONIS (ZBW)
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1
International
services
marketing
: an integrative assessment of the literature
Hofer, Katharina
;
Knight, Gary A.
- In:
The service industries journal
42
(
2022
)
3/4
,
pp. 225-248
Persistent link: https://www.econbiz.de/10013167423
Saved in:
2
Metaverse in
services
marketing
: an overview and future research directions
Gursoy, Dogan
;
Lu, Lu
;
Nunkoo, Robin
;
Deng, Demi
- In:
The service industries journal
43
(
2023
)
15/16
,
pp. 1140-1172
Persistent link: https://www.econbiz.de/10014422598
Saved in:
3
Customer-to-customer value co-creation and co-destruction in sporting events
Kim, Kyungyeol
;
Byon, Kevin K.
;
Baek, Wooyeul
- In:
The service industries journal
40
(
2020
)
9/10
,
pp. 633-655
Persistent link: https://www.econbiz.de/10012260315
Saved in:
4
Service providers' sustainable service innovation : service-dominant logic
Chen, Chun Liang
- In:
The service industries journal
37
(
2017
)
9/10
,
pp. 628-656
Persistent link: https://www.econbiz.de/10011718013
Saved in:
5
A framework for innovative service design
Furrer, Olivier
;
Sudharshan, Devanathan
;
Tsiotsou, …
- In:
The service industries journal
36
(
2016
)
9/10
,
pp. 452-471
Persistent link: https://www.econbiz.de/10011579233
Saved in:
6
Antecedents and consequences of co-creation in credence-based service contexts
Kasnakoglu, Berna Tari
- In:
The service industries journal
36
(
2016
)
1/2
,
pp. 1-20
Persistent link: https://www.econbiz.de/10011564479
Saved in:
7
Consumers' captive service experiences : it's you and me
Rayburn, Steven W.
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 806-825
Persistent link: https://www.econbiz.de/10011416846
Saved in:
8
The Frontiers in Service Conference : a 20-year retrospective
Dorsch, Michael J.
;
Fisk, Raymond P.
;
Grove, Stephen J.
- In:
The service industries journal
34
(
2014
)
6
,
pp. 477-494
Persistent link: https://www.econbiz.de/10010379354
Saved in:
9
Mapping impulse buying : a behaviour analysis framework for
services
marketing
and consumer research
Xiao, Sarah Hong
;
Nicholson, Michael
- In:
The service industries journal
31
(
2011
)
15/16
,
pp. 2521-2534
Persistent link: https://www.econbiz.de/10009413581
Saved in:
10
Special issue: Consumer behaviour analysis and services
Wells, Victoria K.
(
contributor
)
-
2011
Persistent link: https://www.econbiz.de/10009413594
Saved in:
1
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