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~isPartOf:"Global business and organizational excellence : a review of research & best practices"
~isPartOf:"International journal of contemporary hospitality management"
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Intelligence
11
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11
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6
Tourism employees
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6
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5
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Global business and organizational excellence : a review of research & best practices
International journal of contemporary hospitality management
International journal of selection and assessment
35
Discussion paper series / IZA
28
Working paper / National Bureau of Economic Research, Inc.
20
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
18
Leadership & organization development journal
17
Advances in developing human resources : ADHR
15
International journal of hospitality management
15
NBER working paper series
14
IZA Discussion Paper
13
International journal of organizational analysis
13
NBER Working Paper
13
Human performance
11
Journal of business research : JBR
11
SpringerLink / Bücher
11
The journal of management development
10
Cogent business & management
9
Cross cultural management : an international journal
9
International business and economics research journal
9
International journal of Indian culture and business management
9
International journal of project management : the journal of The International Project Management Association
9
Journal of behavioral decision making
9
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
9
Springer eBook Collection
9
Administrative Sciences : open access journal
8
Journal of business and psychology
8
Journal of business ethics : JOBE
8
Journal of managerial psychology
8
Journal of vocational behavior
8
Management research review
8
Vision : the journal of business perspective
8
Journal of career development
7
Pakistan journal of commerce and social sciences
7
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
7
South Asian journal of management : SAJM
7
The international journal of human resource management
7
Employee relations
6
Human resource management review
6
International journal of services and operations management
6
Journal of personnel psychology
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ECONIS (ZBW)
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1
Family incivility, emotional exhaustion, and hotel employees' outcomes : a moderated mediation model
Yan, Zhen
;
Mansor, Zuraina Dato’
;
Choo, Wei Chong
- In:
International journal of contemporary hospitality management
35
(
2023
)
9
,
pp. 3053-3076
Persistent link: https://www.econbiz.de/10014334278
Saved in:
2
What helps or hinders the emotional intelligence practice? : a study of Vietnamese hotel workers
Quynh Nhu Thi Nguyen
;
Ladkin, Adele
;
Osman, Hanaa
- In:
International journal of contemporary hospitality management
34
(
2022
)
2
,
pp. 534-554
Persistent link: https://www.econbiz.de/10013164476
Saved in:
3
Effect of restaurant manager emotional intelligence and support on front-of-house employees' job satisfaction
Han, Su-Jin
;
Kim, Woo Gon
;
Kang, Sora
- In:
International journal of contemporary hospitality management
29
(
2017
)
11
,
pp. 2807-2825
Persistent link: https://www.econbiz.de/10011799910
Saved in:
4
Spiritual intelligence : going beyond IQ and EQ to develop resilient leaders
Hacker, Stephen K.
;
Washington, Marvin
- In:
Global business and organizational excellence : a …
36
(
2017
)
3
,
pp. 21-28
Persistent link: https://www.econbiz.de/10011655660
Saved in:
5
The impact of corporate emotional intelligence on innovation : observations from China
Yang, Xiaodong
- In:
Global business and organizational excellence : a …
36
(
2016
)
1
,
pp. 87-97
Persistent link: https://www.econbiz.de/10011621517
Saved in:
6
Workplace incivility and its effect upon restaurant frontline service employee emotions and service performance
Cho, Meehee
;
Bonn, Mark Andrew
;
Han, Su-Jin
;
Lee, Kyung Hee
- In:
International journal of contemporary hospitality management
28
(
2016
)
12
,
pp. 2888-2912
Persistent link: https://www.econbiz.de/10011611032
Saved in:
7
Why is employees' emotional intelligence important? : the effects of EI on stress-coping styles and job satisfaction in the hospitality industry
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
International journal of contemporary hospitality management
28
(
2016
)
8
,
pp. 1649-1675
Persistent link: https://www.econbiz.de/10011613983
Saved in:
8
Developing emotional intelligence and conflict management skills through the 360 assessment
Conine, Thomas E.
;
Leskin, Barry
- In:
Global business and organizational excellence : a …
35
(
2015/2016
)
3
,
pp. 18-26
Persistent link: https://www.econbiz.de/10011450798
Saved in:
9
An exploratory study of competencies required to co-create memorable customer experiences in the hospitality industry
Bharwani, Sonia
;
Jauhari, Vinnie
- In:
International journal of contemporary hospitality management
25
(
2013
)
6
,
pp. 823-843
Persistent link: https://www.econbiz.de/10010125925
Saved in:
10
Emotional intelligence and emotional labor acting strategies among frontline hotel employees
Kim, Taegoo
;
Yoo, Joanne Jung-eun
;
Lee, Gyehee
;
Kim, …
- In:
International journal of contemporary hospitality management
24
(
2012
)
7
,
pp. 1029-1045
Persistent link: https://www.econbiz.de/10009666524
Saved in:
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