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~isPartOf:"Group & organization management : an international journal"
~isPartOf:"Journal of service research : JSR"
~isPartOf:"Tourism management perspectives : TMP"
~subject:"Customer satisfaction"
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Search: subject_exact:"Job satisfaction"
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Customer satisfaction
Arbeitszufriedenheit
79
Job satisfaction
79
Arbeitsverhalten
26
Work behaviour
26
Employee retention
22
Mitarbeiterbindung
22
Arbeitskräfte
19
Workforce
19
Arbeitsleistung
16
Job performance
16
Kundenzufriedenheit
15
Leistungsmotivation
15
Tourism employees
15
Tourismusberufe
15
Work motivation
15
Hotel industry
13
Hotellerie
13
Arbeitsmobilität
11
Labour mobility
11
Emotion
10
Human Resource Management
10
Personalmanagement
10
Satisfaction
10
Stress
10
Work stress
10
Zufriedenheit
10
Organizational behaviour
9
Verhalten in Organisationen
9
Arbeitsgruppe
8
Team
8
Führungsstil
7
Leadership style
7
USA
7
United States
7
Arbeitspsychologie
6
Coronavirus
6
Dienstleistungsqualität
6
Organizational psychology
6
Service quality
6
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Article
15
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15
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English
15
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Olugbade, Olusegun A.
2
Alola, Uju Violet
1
Avci, Turgay
1
Bayón, Tomás
1
Below, Ariane von
1
Blickle, Gerhard
1
Boǧan, Erhan
1
Brady, Michael K.
1
Choi, Jin Nam
1
De Janasz, Suzanne C.
1
Dedeoğlu, Bekir Bora
1
Doğantekin, Ali
1
Durko, Angela M.
1
Evanschitzky, Heiner
1
Frey, Regina Viola
1
Godshalk, Veronica M.
1
Goldberg, Lori S.
1
Gong, Taeshik
1
Gonzalez, Katerina
1
Grandey, Alicia A.
1
Groening, Christopher
1
Gutworth, Melissa B.
1
Gómez-Moreno, María Luisa
1
Hopkins, Lucas M.
1
Kane-Frieder, Rachel E.
1
Kessler, Stacey R.
1
Luque-Gil, Ana María
1
López-López, Inés
1
Mittal, Vikas
1
Oerder, Katharina
1
Ogbonnaya, Chidiebere
1
Ohunakin, Folakemi
1
Peláez-Fernández, María Angeles
1
Pugh, Harrison B.
1
Pugh, S. Douglas
1
Ruiz de Maya, Salvador
1
Stone, Matthew J.
1
Tillman, C. Justice
1
Totzek, Dirk
1
Warlop, Luk
1
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Group & organization management : an international journal
Journal of service research : JSR
Tourism management perspectives : TMP
International journal of hospitality management
42
Journal of business research : JBR
21
Journal of retailing and consumer services
18
The journal of services marketing
16
Journal of hospitality marketing & management
15
International journal of contemporary hospitality management
13
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
12
Tourism management : research, policies, practice
12
Journal of vocational behavior
11
Industrial marketing management : the international journal for industrial and high-tech firms
10
The journal of business & industrial marketing
10
Journal of service management
9
Journal of travel and tourism marketing
9
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
8
Services marketing quarterly
8
Journal of business ethics : JOBE
7
Journal of hospitality and tourism insights
7
The service industries journal
7
Global business and finance review
6
International journal of services and operations management : IJSOM
6
Tourism analysis : an interdisciplinary tourism & hospitality journal
6
Career development international : the journal for executive, consultants, academics and individuals
5
Health care management review : HCM review
5
International journal of quality and service sciences
5
International review on public and non-profit marketing
5
Journal of business and psychology
5
Journal of marketing
5
The international journal of human resource management
5
Administrative Sciences : open access journal
4
Asia Pacific journal of marketing and logistics
4
Discussion paper series / IZA
4
European journal of marketing
4
European journal of marketing : EJM
4
Human resource management
4
Human systems management : HSM
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
International business and economics research journal
4
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ECONIS (ZBW)
15
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1
The forgotten working class : a call to action based upon a repeated cross-sectional examination of the relationships among social class, financial satisfaction, and exhaustion
Kessler, Stacey R.
;
Gutworth, Melissa B.
- In:
Group & organization management : an international journal
48
(
2023
)
5
,
pp. 1306-1338
Persistent link: https://www.econbiz.de/10014368763
Saved in:
2
The effect of customer incivility on employees' work effort and intention to quit : mediating role of job satisfaction
Doğantekin, Ali
;
Boǧan, Erhan
;
Dedeoğlu, Bekir Bora
- In:
Tourism management perspectives : TMP
45
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014283435
Saved in:
3
Do employees' perceived compensation system influence turnover intentions and job performance? : the role of communication satisfaction as a moderator
Ohunakin, Folakemi
;
Olugbade, Olusegun A.
- In:
Tourism management perspectives : TMP
42
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013364434
Saved in:
4
Customer incivility and employees' outcomes in the hotel : testing the mediating role of emotional exhaustion
Alola, Uju Violet
;
Olugbade, Olusegun A.
;
Avci, Turgay
; …
- In:
Tourism management perspectives : TMP
29
(
2019
),
pp. 9-17
Persistent link: https://www.econbiz.de/10011998017
Saved in:
5
A customer scorned : effects of employee reprimands in frontline service encounters
Pugh, Harrison B.
;
Brady, Michael K.
;
Hopkins, Lucas M.
- In:
Journal of service research : JSR
21
(
2018
)
2
,
pp. 219-234
Persistent link: https://www.econbiz.de/10011855801
Saved in:
6
Perceived organizational support in health care : the importance of teamwork and training for employee well-being and patient satisfaction
Ogbonnaya, Chidiebere
;
Tillman, C. Justice
;
Gonzalez, …
- In:
Group & organization management : an international journal
43
(
2018
)
3
,
pp. 475-503
Persistent link: https://www.econbiz.de/10011879337
Saved in:
7
Starting to enjoy nature in Mediterranean mountains : crowding perception and satisfaction
Luque-Gil, Ana María
;
Gómez-Moreno, María Luisa
; …
- In:
Tourism management perspectives : TMP
25
(
2018
),
pp. 93-103
Persistent link: https://www.econbiz.de/10011840834
Saved in:
8
Even lovers need a holiday : women's reflections of travel without their partners
Durko, Angela M.
;
Stone, Matthew J.
- In:
Tourism management perspectives : TMP
21
(
2017
),
pp. 18-23
Persistent link: https://www.econbiz.de/10011691277
Saved in:
9
When sharing consumption emotions with strangers is more satisfying than sharing them with friends
López-López, Inés
;
Ruiz de Maya, Salvador
;
Warlop, Luk
- In:
Journal of service research : JSR
17
(
2014
)
4
,
pp. 475-488
Persistent link: https://www.econbiz.de/10010432155
Saved in:
10
Helping employees deal with dysfunctional customers : the underlying employee perceived justice mechanism
Gong, Taeshik
;
Yi, Youjae
;
Choi, Jin Nam
- In:
Journal of service research : JSR
17
(
2014
)
1
,
pp. 102-116
Persistent link: https://www.econbiz.de/10010356871
Saved in:
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