//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"HMD : Praxis der Wirtschaftsinformatik"
~isPartOf:"International journal of production economics"
~subject:"Queueing theory"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Callcenter"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Queueing theory
Callcenter
8
Call centre
7
Warteschlangentheorie
3
Call center
2
Theorie
2
Theory
2
Tourenplanung
2
Vehicle routing problem
2
Agent-based modeling
1
Agentenbasierte Modellierung
1
Asymmetric parameters
1
Automation
1
Automatisierung
1
Beziehungsmarketing
1
Call centres
1
Chaining
1
Coordination contracts
1
Data Mining
1
Data mining
1
Data protection
1
Datenschutz
1
Dauer
1
Deutschland
1
Digitalisierung
1
Duration
1
Financial constraint
1
Flexibility
1
Flexibilität
1
Game theory
1
Germany
1
Knowledge management
1
Künstliche Intelligenz
1
Lieferantenmanagement
1
Lieferkette
1
Liquidity constraint
1
Liquiditätsbeschränkung
1
Markov chain
1
Markov-Kette
1
Outsourcing
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Dallery, Yves
2
Jouini, Oualid
2
Legros, Benjamin
2
Akşin, Zeynep
1
Published in...
All
HMD : Praxis der Wirtschaftsinformatik
International journal of production economics
Management science : journal of the Institute for Operations Research and the Management Sciences
10
Manufacturing & service operations management : M & SOM
8
OR spectrum : quantitative approaches in management
6
European journal of operational research : EJOR
4
Operations research
4
Production and operations management : an international journal of the Production and Operations Management Society
3
Computers & operations research : and their applications to problems of world concern ; an international journal
2
Diskussionspapiere der Wirtschaftswissenschaftlichen Fakultät / Wirtschaftswissenschaftliche Fakultät, Universität Hannover : Hannover economic papers (HEP)
2
Mathematics of operations research
2
Working papers / Financial Institutions Center
2
Advances in business and management forecasting
1
Advances in services innovations
1
Analytical and stochastic modelling techniques
1
Berichte aus der Betriebswirtschaft
1
Building intuition : insights from basic operations management models and principles
1
Business process management journal
1
International journal of production research
1
International transactions in operational research : ITOR ; a journal of the International Federation of Operational Research Societies (IFORS)
1
Journal of business research : JBR
1
Journal of the American Statistical Association : JASA
1
Lecture notes in economics and mathematical systems : LNEMS
1
MCQT'10 : computational methods and applications in queueing theory
1
Omega : the international journal of management science
1
Operations research perspectives
1
Operations research proceedings 2003 : selected papers of the International Conference on Operations Research (OR 2003), Heidelberg, September 3 - 5, 2003 ; with 51 tables
1
Production and operations management : the flagship research journal of the Production and Operations Management Society
1
Queueing systems : theory and applications ; affiliated publication of the Institute for Operations Research and the Management Sciences
1
Simon Business School working paper
1
Supply Chain Management und Logistik : Optimierung, Simulation, Decision Support ; mit 84 Tabellen
1
more ...
less ...
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Routing analyses for call centers with human and automated services
Legros, Benjamin
- In:
International journal of production economics
240
(
2021
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012629933
Saved in:
2
A flexible architecture for call centres with skill-based routing
Legros, Benjamin
;
Jouini, Oualid
;
Dallery, Yves
- In:
International journal of production economics
159
(
2015
),
pp. 192-207
Persistent link: https://www.econbiz.de/10010479239
Saved in:
3
Queueing models for full-flexible multi-class call centers with real-time anticipated delays
Jouini, Oualid
;
Dallery, Yves
;
Akşin, Zeynep
- In:
International journal of production economics
120
(
2009
)
2
,
pp. 389-399
Persistent link: https://www.econbiz.de/10003888406
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->