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~isPartOf:"Harvard business review : HBR"
~isPartOf:"International journal of electronic marketing and retailing : IJEMR"
~isPartOf:"Journal of marketing"
~subject:"Customer satisfaction"
~subject:"Retail trade"
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Customer satisfaction
Retail trade
Internet marketing
142
Online-Marketing
142
Consumer behaviour
75
Konsumentenverhalten
75
Social Web
64
Social web
64
E-commerce
37
Electronic Commerce
37
Online retailing
35
Online-Handel
35
Viral marketing
34
Virales Marketing
34
Beziehungsmarketing
32
Relationship marketing
32
Brand management
24
Markenführung
24
Advertising effects
21
Werbewirkung
21
social media
19
Advertising
16
Website
16
Werbung
16
Einzelhandel
15
Confidence
14
USA
14
Vertrauen
14
United States
13
Brand image
11
Internet
11
Markenimage
11
Marketing management
11
Marketingmanagement
11
Kundenzufriedenheit
9
Mobile communications
7
Mobilkommunikation
7
e-commerce
7
Brand
6
India
6
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22
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English
22
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Acharyulu, G. V. R. K.
1
Akrimi, Yosra
1
Al-Adwan, Ahmad Samed
1
Alhorani, Alaa
1
Amatulli, Cesare
1
Angriawan, Arifin
1
Aslam, Faheem
1
Awan, Tahir Mumtaz
1
Becerra, Enrique P.
1
Bleier, Alexander
1
Chaudhuri, Ranjan
1
Colella, Giuseppe
1
Constantinides, Efthymios
1
Fatima, Tayyba
1
Groß, Michael
1
Gupta, Pranjal
1
Harmeling, Colleen M.
1
Harris, Judy
1
Heiens, Richard A.
1
Jacob, Jayanth
1
Jamal, Zainab
1
Jensen, Ricard W.
1
Khare, Arpita
1
Kiran, Ravi
1
Kokash, Husam
1
Kumar, Uma
1
Kumar, Vinod
1
Latif, Tayyaba
1
Limbu, Yam B.
1
Misra, Subhas C.
1
Murugan, Nithya
1
Najib, Mukhamad
1
Nambisan, Priya
1
Narayanaswamy, Ravi
1
Nurlaela, Siti
1
Palmatier, Robert W.
1
Pearson, J. Michael
1
Rakesh, Sapna
1
Ranjan, Priyadarshi
1
Sah, Ash N.
1
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Published in...
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Harvard business review : HBR
International journal of electronic marketing and retailing : IJEMR
Journal of marketing
Journal of retailing and consumer services
48
Journal of business research : JBR
24
International journal of hospitality management
11
Journal of hospitality marketing & management
11
International journal of internet marketing and advertising : IJIMA
10
International journal of retail & distribution management
9
Journal of retailing
9
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
8
Journal of internet commerce
8
Tourism management : research, policies, practice
8
Asia Pacific journal of marketing and logistics
7
International journal of business information systems : IJBIS
7
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
7
Technological forecasting & social change : an international journal
7
International journal of retail and distribution management
6
International journal of technology marketing : IJTMkt
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Administrative Sciences : open access journal
4
Electronic commerce research
4
Electronic commerce research and applications
4
Global business review
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
International journal of contemporary hospitality management
4
International journal of e-business research : an official publication of the Information Resources Management Association
4
Journal of hospitality and tourism insights
4
Journal of promotion management : innovations in planning and applied research
4
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
4
Marketing science
4
Service business
4
Cogent business & management
3
Information systems and e-business management : ISeB
3
International journal of electronic business
3
International journal of electronic commerce : IJEC
3
International journal of production economics
3
International journal of public sector performance management : IJPSPM
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
Journal of customer behaviour
3
Journal of electronic commerce research : JECR
3
Journal of marketing communications
3
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All
ECONIS (ZBW)
22
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1
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22
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1
Digital luxury retailing and the COVID-19 pandemic : a qualitative study
Colella, Giuseppe
;
Amatulli, Cesare
- In:
International journal of electronic marketing and …
13
(
2022
)
2
,
pp. 157-189
Persistent link: https://www.econbiz.de/10013255647
Saved in:
2
Interactive websites of e-malls instigate intentions to generate e-WoM
Awan, Tahir Mumtaz
;
Latif, Tayyaba
;
Aslam, Faheem
; …
- In:
International journal of electronic marketing and …
13
(
2022
)
3
,
pp. 319-333
Persistent link: https://www.econbiz.de/10014309741
Saved in:
3
An exploration of online marketplace quality dimension and relationship with purchase intention : the mediating roles of trust and e-WOM
Ranjan, Priyadarshi
;
Acharyulu, G. V. R. K.
- In:
International journal of electronic marketing and …
13
(
2022
)
4
,
pp. 490-512
Persistent link: https://www.econbiz.de/10014309992
Saved in:
4
The impact of digital sales channels on web sales : evidence from the USA's largest online retailers
Narayanaswamy, Ravi
;
Heiens, Richard A.
- In:
International journal of electronic marketing and …
12
(
2021
)
3
,
pp. 306-322
Persistent link: https://www.econbiz.de/10012598447
Saved in:
5
Differences between mobile and non-mobile buyers : comparing attitudinal, motive-related, and media behaviour
Groß, Michael
- In:
International journal of electronic marketing and …
11
(
2020
)
1
,
pp. 50-80
Persistent link: https://www.econbiz.de/10012199569
Saved in:
6
Building customer loyalty in online shopping : the role of online trust, online satisfaction and electronic word of mouth
Al-Adwan, Ahmad Samed
;
Kokash, Husam
;
Al-Adwan, Ahmad Samed
- In:
International journal of electronic marketing and …
11
(
2020
)
3
,
pp. 278-306
Persistent link: https://www.econbiz.de/10012251138
Saved in:
7
A brand view on the user acceptance of mobile apps : an evidence from India in the multi-channel context
Murugan, Nithya
;
Jacob, Jayanth
- In:
International journal of electronic marketing and …
10
(
2019
)
2
,
pp. 95-117
Persistent link: https://www.econbiz.de/10012036988
Saved in:
8
Determinants of online journey and its influence on online customer satisfaction associated with online customer loyalty
Nurlaela, Siti
;
Ujang Sumarwan
;
Najib, Mukhamad
- In:
International journal of electronic marketing and …
10
(
2019
)
3
,
pp. 230-243
Persistent link: https://www.econbiz.de/10012106622
Saved in:
9
Creating effective online customer experiences
Bleier, Alexander
;
Harmeling, Colleen M.
;
Palmatier, …
- In:
Journal of marketing
83
(
2019
)
2
,
pp. 98-119
Persistent link: https://www.econbiz.de/10012175912
Saved in:
10
The determinants and consequences of website credibility in e-retailing: examining the roles of ethical issues
Limbu, Yam B.
;
Jensen, Ricard W.
- In:
International journal of electronic marketing and …
9
(
2018
)
1
,
pp. 89-108
Persistent link: https://www.econbiz.de/10011849125
Saved in:
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