//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Health care management review : HCM review"
~isPartOf:"Quality management journal : QMJ"
~subject:"Gesundheitsversorgung"
~subject:"Relationship marketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Qualitätsmanagement"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Gesundheitsversorgung
Relationship marketing
Quality management
221
Qualitätsmanagement
221
Dienstleistungsqualität
62
Service quality
62
Health care
50
Hospital
48
Krankenhaus
48
USA
39
United States
39
Gesundheitswesen
35
Health care system
35
quality management
28
Lean Management
27
Lean management
27
Lean Production
21
Lean production
21
Lieferkette
18
Supply chain
18
quality improvement
18
Business process management
16
Product quality
16
Produktqualität
16
Prozessmanagement
16
Patienten
15
Patients
15
Six Sigma
15
Customer satisfaction
14
Innovation
14
Kundenzufriedenheit
14
Standardisierung
14
Standardization
14
Firm performance
13
Performance measurement
13
Performance-Messung
13
Unternehmenserfolg
13
Bibliometrics
12
Bibliometrie
12
Organisatorischer Wandel
11
Organizational change
11
more ...
less ...
Online availability
All
Undetermined
32
Type of publication
All
Article
53
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
54
Aufsatz in Zeitschrift
54
Case study
3
Fallstudie
3
Mehrbändiges Werk
3
Multi-volume publication
3
Aufsatzsammlung
1
more ...
less ...
Language
All
English
54
Author
All
McAlearney, Ann Scheck
6
McFadden, Kathleen L.
5
Chakraborty, Subhajit
4
Garman, Andrew N.
4
Kaynak, Hale
4
Robbins, Julie
4
Gowen, Charles, III.
3
Johnson, Dana M.
3
Russell, Roberta S.
3
Song, Paula H.
3
Bernardo, Vitor Zanetti
2
Davis, Mark
2
Erkul, Muratcan
2
Ferrand, Yann B.
2
Fredendall, Lawrence D.
2
Gardner, John W.
2
Gerolamo, Mateus Cecílio
2
Harrison, Michael I.
2
Honda, Ana Carolina
2
Lee, Jung Young
2
Linderman, Kevin W.
2
McHugh, Megan
2
Nottingham, Quinton J.
2
Pirrallo, Ronald G.
2
Reiter, Kristin L.
2
Singer, Sara J.
2
Weathers, Danny
2
Albritton, Jordan
1
Allen, Adrienne S.
1
Altman, Lisa
1
Azevedo, Kathryn J.
1
Baloh, Jure
1
Bazzoli, Gloria J.
1
Bhatnagar, Sushma
1
Birken, Sarah A.
1
Bitner, Matthew
1
Bitner, Matthew D.
1
Bozic, Kevin J.
1
Brewer, Carol S.
1
Bryant, Carol A.
1
more ...
less ...
Published in...
All
Health care management review : HCM review
Quality management journal : QMJ
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
38
The TQM journal : the international review of organizational improvement
33
Journal of health organization and management
26
International journal of productivity and quality management : IJPQM
21
Total quality management & business excellence
19
International journal of quality & reliability management
15
International journal of six sigma and competitive advantage : IJSSCA
14
International journal of quality and service sciences
13
Industrial marketing management : the international journal for industrial and high-tech firms
10
Benchmarking : an international journal
9
International journal of production research
8
International journal of services and operations management
8
Journal of retailing and consumer services
8
Business process management journal
7
International journal of hospitality management
7
The service industries journal
7
Europäische Hochschulschriften / 5
6
International journal of production economics
6
Journal of business research : JBR
5
Journal of business-to-business marketing
5
Qualitätsmanagement im Gesundheitswesen
5
Allokation im marktwirtschaftlichen System
4
Benchmarking : an international journal ; BIJ
4
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
4
Health care management science : a new journal serving the international health care management community
4
Health marketing quarterly
4
IEEE transactions on engineering management : EM
4
International journal of business excellence
4
International journal of business excellence : IJBEX
4
International journal of contemporary hospitality management
4
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
4
International journal of process management and benchmarking : IJPMB
4
International journal of project management : the journal of The International Project Management Association
4
Journal of industrial engineering and management : JIEM
4
Journal of open innovation : technology, market, and complexity
4
Manufacturing & service operations management : M & SOM
4
Production and operations management : an international journal of the Production and Operations Management Society
4
Profession : Wissenschaftsedition im Rainer Hampp Verlag
4
more ...
less ...
Source
All
ECONIS (ZBW)
54
Showing
1
-
10
of
54
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Distributed leadership in health quality improvement collaboratives
Carstensen, Kathrine
;
Kjeldsen, Anne Mette
;
Nielsen, …
- In:
Health care management review : HCM review
49
(
2024
)
1
,
pp. 46-58
Persistent link: https://www.econbiz.de/10014455378
Saved in:
2
How social networks influence the local implementation of initiatives developed in quality improvement collaboratives in health care : a qualitative process study
Gillner, Sandra
;
Oppel, Eva-Maria
- In:
Health care management review : HCM review
49
(
2024
)
2
,
pp. 148-157
Persistent link: https://www.econbiz.de/10014508022
Saved in:
3
Facilitators of palliative care quality improvement team cohesion : lessons from a seven-site implementation project in India
Connell, Natalie B.
;
Zupanc, Sophia N.
;
Lorenz, Karl A.
; …
- In:
Health care management review : HCM review
48
(
2023
)
3
,
pp. 219-228
Persistent link: https://www.econbiz.de/10014313760
Saved in:
4
Impact of performance-based budgeting on quality outcomes in U.S. military health care facilities
Decker, Kimberly L.
;
Schwab, Stephen D.
;
Bazzoli, Gloria J.
- In:
Health care management review : HCM review
48
(
2023
)
3
,
pp. 249-259
Persistent link: https://www.econbiz.de/10014313814
Saved in:
5
Assessing patient satisfaction with emergency department care delivery using a patient experience framework
Ferrand, Yann B.
;
Fredendall, Lawrence D.
;
Siemens, …
- In:
Quality management journal : QMJ
29
(
2022
)
3
,
pp. 160-182
Persistent link: https://www.econbiz.de/10013410705
Saved in:
6
Facilitators and barriers to the Lean Enterprise Transformation program at the Veterans Health Administration
Azevedo, Kathryn J.
;
Gray, Caroline P.
;
Gale, Randall C.
; …
- In:
Health care management review : HCM review
46
(
2021
)
4
,
pp. 308-318
Persistent link: https://www.econbiz.de/10012664499
Saved in:
7
The strategic value of servitization : a quality management perspective
Erkul, Muratcan
;
Chakraborty, Subhajit
;
Kaynak, Hale
- In:
Quality management journal : QMJ
28
(
2021
)
4
,
pp. 176-189
Persistent link: https://www.econbiz.de/10012650359
Saved in:
8
The strategic value of servitization : a quality management perspective
Erkul, Muratcan
;
Chakraborty, Subhajit
;
Kaynak, Hale
- In:
Quality management journal : QMJ
28
(
2021
)
4
,
pp. 176-189
Persistent link: https://www.econbiz.de/10012650360
Saved in:
9
Toward a high-performance management system in health care, part 5, how high-performance work practices facilitate speaking up in health care organizations
Robbins, Julie
;
McAlearney, Ann Scheck
- In:
Health care management review : HCM review
45
(
2020
)
4
,
pp. 278-289
Persistent link: https://www.econbiz.de/10012303384
Saved in:
10
Improving the service quality of telecommunication companies using online customer and employee review analysis
Sinha, Akhouri Amitanand
;
Rajendran, Suchitra
; …
- In:
Quality management journal : QMJ
27
(
2020
)
4
,
pp. 182-199
Persistent link: https://www.econbiz.de/10012309636
Saved in:
1
2
3
4
5
6
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->