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~isPartOf:"Health marketing quarterly"
~subject:"Gesundheitswesen"
~subject:"Patient"
~subject:"Service quality"
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Gesundheitswesen
Patient
Service quality
Patienten
33
Patients
33
Gesundheitsversorgung
18
Health care
18
Dienstleistungsqualität
17
Hospital
16
Krankenhaus
16
Customer satisfaction
15
Kundenzufriedenheit
15
Physicians
12
Ärzte
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USA
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United States
9
Beziehungsmarketing
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Relationship marketing
7
patient satisfaction
7
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Health care system
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Consumer behaviour
4
Direct marketing
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Direktmarketing
4
Konsumentenverhalten
4
Social Web
4
Social web
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Confidence
3
Vertrauen
3
Werbung
3
satisfaction
3
social media
3
Advertising effects
2
Arzthonorar
2
Coronavirus
2
Dienstleistungsmarketing
2
Gesundheitsmarketing
2
Health care marketing
2
India
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English
19
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Akbolat, Mahmut
1
AlOmari, Firas
1
Amarat, Mustafa
1
An, Lingling
1
Bathula, Hanoku
1
Bizjak-Mikic, M.
1
Bogomolova, Svetlana
1
Chakraborty, Subhajit
1
Chen, Jie
1
Chinta, Ravi
1
Church, E. Mitchell
1
Claiborne Dunagan, W.
1
Deng, Yihao
1
Diana, Mark L.
1
Dietrich, Martin
1
Dunn, S. P.
1
Ford, Eric W.
1
Fullerton, Sam
1
Gabay, Gillie
1
Harrison, Kristina
1
Huerta, Timothy R.
1
Kash, Bita A.
1
Kazley, Abby Swanson
1
Kennett-Hensel, Pamela A.
1
Kim, Hyung T.
1
Ladhari, Riadh
1
Liu, Sandra S.
1
McCullough, Tammy
1
McKahan, Molly
1
McMaughan, Darcy
1
Menachemi, Nir
1
Min, Kyeong Sam
1
Oetker-Black, Sharon
1
Olesen, Karin
1
Otani, Koichiro
1
Perrault, Evan K.
1
Petrochuk, Michael
1
Renner, Simone
1
Rigaux-Bricmont, Benny
1
Sezer, Cemal
1
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Health marketing quarterly
Health care management review : HCM review
36
Journal of health organization and management
26
SpringerLink / Bücher
19
European journal of operational research : EJOR
14
Health care management science
14
The TQM journal : the international review of organizational improvement
14
Quality management journal : QMJ
13
The European journal of health economics : HEPAC ; health economics in prevention and care
13
Working paper / National Bureau of Economic Research, Inc.
13
NBER working paper series
12
Journal of health economics
11
Production and operations management : the flagship research journal of the Production and Operations Management Society
11
Health care management science : a new journal serving the international health care management community
10
Management science : journal of the Institute for Operations Research and the Management Sciences
10
NBER Working Paper
10
International journal of pharmaceutical and healthcare marketing
9
Schriftenreihe Gesundheitsmanagement und Medizinökonomie
9
Beiträge zum Gesundheitsmanagement
8
Health economics
8
International journal of pharmaceutical and healthcare marketing : IJPHM
8
Production and operations management : an international journal of the Production and Operations Management Society
8
CHE research paper
7
Discussion paper series / IZA
7
International journal of consumer studies
7
International journal of productivity and quality management : IJPQM
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Business process management journal
6
International journal of hospitality management
6
International journal of production research
6
International journal of quality & reliability management
6
International journal of quality and service sciences
6
Public management review
6
Decision sciences : DS
5
Freiburger betriebswirtschaftliche Diskussionsbeiträge
5
Health economics review
5
Marktorientiertes Management
5
Patientenidentifikation und Prozessorientierung : wesentliche Elemente des vernetzten Krankenhauses und der integrierten Versorgung
5
Research
5
The service industries journal
5
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ECONIS (ZBW)
19
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1
Patient consideration of local hospital, center of excellence, and medical tourism options for surgery
Yoo, Boonghee
;
Thelen, Shawn T.
;
Harrison, Kristina
- In:
Health marketing quarterly
40
(
2023
)
2
,
pp. 119-140
Persistent link: https://www.econbiz.de/10014295039
Saved in:
2
Demystifying hospital charges for hospital readmissions in 2017 in the United States for psychosis (DRG = 885)
Chinta, Ravi
;
Singh, Japjot
- In:
Health marketing quarterly
40
(
2023
)
2
,
pp. 174-189
Persistent link: https://www.econbiz.de/10014295131
Saved in:
3
A meta-analysis of the determinants of patient satisfaction and loyalty
Olesen, Karin
;
Bathula, Hanoku
- In:
Health marketing quarterly
39
(
2022
)
2
,
pp. 191-210
Persistent link: https://www.econbiz.de/10013357112
Saved in:
4
How to improve patient satisfaction behavioral compliance and hospital image through nurse caring : strategizing for healthcare during COVID-19
AlOmari, Firas
- In:
Health marketing quarterly
38
(
2021
)
2/3
,
pp. 52-69
Persistent link: https://www.econbiz.de/10012695233
Saved in:
5
The mediating role of patient satisfaction in the effect of patient visit experiences on word-of-mouth intention
Akbolat, Mahmut
;
Sezer, Cemal
;
Ünal, Özgün
;
Amarat, …
- In:
Health marketing quarterly
38
(
2021
)
1
,
pp. 12-22
Persistent link: https://www.econbiz.de/10012607836
Saved in:
6
Investigating healthcare brand communities : the impact of online hospital reviews
Church, E. Mitchell
;
Chakraborty, Subhajit
- In:
Health marketing quarterly
35
(
2018
)
2
,
pp. 120-133
Persistent link: https://www.econbiz.de/10011979329
Saved in:
7
The four Ps of patient experience : a new strategic framework informed by theory and practice
Kash, Bita A.
;
McKahan, Molly
;
Tomaszewski, Lesley
; …
- In:
Health marketing quarterly
35
(
2018
)
4
,
pp. 313-325
Persistent link: https://www.econbiz.de/10011979399
Saved in:
8
Patients' preferences for family medicine physicians' video biographies
Perrault, Evan K.
- In:
Health marketing quarterly
33
(
2016
)
4
,
pp. 342-352
Persistent link: https://www.econbiz.de/10011628493
Saved in:
9
Does trust of patients in their physician predict loyalty to the health care insurer? : the Israeli case study
Gabay, Gillie
- In:
Health marketing quarterly
33
(
2016
)
2
,
pp. 149-162
Persistent link: https://www.econbiz.de/10011517969
Saved in:
10
Understanding the factors that influence patient satisfaction with ambulance services
Bogomolova, Svetlana
;
Tan, P. J.
;
Dunn, S. P.
; …
- In:
Health marketing quarterly
33
(
2016
)
2
,
pp. 163-180
Persistent link: https://www.econbiz.de/10011517975
Saved in:
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