//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~isPartOf:"Journal of retailing and consumer services"
~subject:"Confidence"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Verbraucherzufriedenheit"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Confidence
Customer satisfaction
537
Kundenzufriedenheit
537
Consumer behaviour
348
Konsumentenverhalten
348
Beziehungsmarketing
321
Relationship marketing
321
Dienstleistungsqualität
258
Service quality
258
Online retailing
91
Online-Handel
91
Einzelhandel
86
Retail trade
86
Satisfaction
67
E-commerce
66
Electronic Commerce
66
Customer service
55
Kundenservice
55
Lieferantenmanagement
47
Supplier relationship management
47
Viral marketing
42
Virales Marketing
42
Brand management
39
Markenführung
39
Vertrauen
39
Beschwerdemanagement
38
Complaint management
38
Customer loyalty
34
Brand image
30
Markenimage
30
Social Web
30
Social web
30
Loyalty
29
Mobile communications
29
Mobilkommunikation
29
Arbeitszufriedenheit
28
Emotion
28
Job satisfaction
28
Customer experience
27
Internet marketing
27
more ...
less ...
Online availability
All
Undetermined
25
Free
1
Type of publication
All
Article
39
Type of publication (narrower categories)
All
Article in journal
39
Aufsatz in Zeitschrift
39
Language
All
English
39
Author
All
Lombart, Cindy
4
Louis, Didier
4
Kim, Jiyoung
2
Thurasamy Ramayah
2
Adil, Mohd
1
Ahmadi, Hormoz
1
Al Halbusi, Hussam
1
Al-nassar, Bilal Ali Yaseen
1
Aljaberi, Musheer A.
1
Alpert, Frank
1
Amegbe, Hayford
1
Antwi, Samuel
1
Athanasopoulou, Pinelopi
1
Bornemann, Daniel
1
Bruhn, Manfred
1
Cater, Barbara
1
Cavallero, Luisa
1
Chai, Joe Choon Yean
1
Chakraborty, Shibashish
1
Cheah, Jun-Hwa
1
Cheng, Peng
1
Chinje, Nathalie B.
1
Dash, Ganesh
1
Dogra, Nikhil
1
Durif, Fabien
1
Dwivedi, Yogesh Kumar
1
Fazal-e-Hasan, Syed
1
Folse, Judith Anne Garretson
1
Giovanis, Apostolos N.
1
Grimmer, Martin
1
Hamid, Mahmud
1
Hasan, Najmul
1
Hennig-Thurau, Thorsten
1
Huang, Dongling
1
Ifie, Kemefasu
1
Ilioudi, Stamatia
1
Javed, Muhammad Kashif
1
Jin, Byoungho
1
Jones, Eli
1
Joukar, A.
1
more ...
less ...
Published in...
All
Industrial marketing management : the international journal for industrial and high-tech firms
International journal of electronic customer relationship management : IJECRM
Journal of retailing and consumer services
International journal of hospitality management
12
Asia Pacific journal of marketing and logistics
10
Journal of business research : JBR
10
Journal of strategic marketing
9
Journal of travel and tourism marketing
9
Cogent business & management
7
International journal of electronic marketing and retailing : IJEMR
7
Journal of hospitality marketing & management
7
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
7
Services marketing quarterly
7
The journal of services marketing
7
The service industries journal
7
International journal of e-business research : an official publication of the Information Resources Management Association
6
Pakistan journal of commerce and social sciences
6
Service business
6
The journal of business & industrial marketing
6
European journal of marketing : EJM
5
International journal of electronic business : IJEB
5
Journal of business-to-business marketing
5
Journal of electronic commerce research : JECR
5
Journal of financial services marketing : JFSM
5
Journal of internet commerce
5
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
5
Psychology & marketing
5
The international journal of bank marketing : IJBM
5
Tourism management : research, policies, practice
5
International journal of business excellence
4
International journal of procurement management
4
International journal of public sector performance management : IJPSPM
4
Inventi impact: retailing & consumer services
4
Journal of consumer behaviour : an international research review
4
Journal of financial services marketing
4
Journal of global information management : an official publication of the Information Resources Management Association
4
Journal of international trade & commerce
4
Journal of service research : JSR
4
Market : review for marketing theory and practice
4
Australasian marketing journal
3
more ...
less ...
Source
All
ECONIS (ZBW)
39
Showing
1
-
10
of
39
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Factors influencing behavioral intentions in livestream shopping : a cross-cultural study
Ni, Shaowen
;
Ueichi, Hideo
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014460857
Saved in:
2
Adoption, satisfaction, trust, and commitment of over-the-top platforms : an integrated approach
Soren, Anup Anurag
;
Chakraborty, Shibashish
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014460800
Saved in:
3
Can chatbot customer service match human service agents on customer satisfaction? : an investigation in the role of trust
Huang, Dongling
;
Markovitch, Dmitri G.
;
Stough, Rusty A.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014460850
Saved in:
4
The effects of hedonic shopping values on loyalty towards small retailers : the moderating role of trust
Lee, Jaeha
;
Park, Kwangsoo
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460869
Saved in:
5
Customer engagement outcomes in mobile applications : self-congruence as a moderator
Khan, Imran
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014372561
Saved in:
6
Emotion and trust in virtual service assistant design for effective service recovery
Le, Hoang T. P. M.
;
Park, Jungkun
;
Lee, Sangwoo
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364045
Saved in:
7
Unraveling customer repurchase intention in OFDL context : an investigation using a hybrid technique of SEM and fsQCA
Dogra, Nikhil
;
Adil, Mohd
;
Sadiq, Mohd
;
Dash, Ganesh
; …
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014253481
Saved in:
8
CSR attributions and the moderating effect of perceived CSR fit on consumer trust, identification, and loyalty
Min, Jihye
;
Kim, Jiyoung
;
Yang, Kiseol
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014253482
Saved in:
9
We are not on the same page : the effects of salesperson trust overestimation on customer satisfaction and relationship performance
Mangus, Stephanie M.
;
Jones, Eli
;
Folse, Judith Anne …
- In:
Industrial marketing management : the international …
109
(
2023
),
pp. 58-70
Persistent link: https://www.econbiz.de/10014282226
Saved in:
10
"I just like this e-retailer" : understanding online consumers repurchase intention from relationship quality perspective
Antwi, Samuel
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-6
Persistent link: https://www.econbiz.de/10012581905
Saved in:
1
2
3
4
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->