Customer engagement outcomes in mobile applications : self-congruence as a moderator
Imran Khan
| Year of publication: |
2023
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|---|---|
| Authors: | Khan, Imran |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 75.2023, p. 1-10
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| Subject: | Customer engagement | Mobile applications | Co-creation | Trust | Retention | Customer experience | Beziehungsmarketing | Relationship marketing | Kundenintegration | Customer integration | Konsumentenverhalten | Consumer behaviour | Mobile Anwendung | Mobile application | Mobilkommunikation | Mobile communications | Vertrauen | Confidence |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2023.103497 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014372561