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~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
~isPartOf:"International journal of research in marketing : IJRM ; official journal of the European Marketing Academy"
~isPartOf:"The journal of services marketing"
~language:"eng"
~subject:"Beziehungsmarketing"
~type_genre:"Article in journal"
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Beziehungsmarketing
Lieferantenmanagement
857
Supplier relationship management
857
Relationship marketing
695
Consumer behaviour
669
Konsumentenverhalten
669
Business-to-business marketing
628
B-to-B-Marketing
626
Innovation
435
Business network
421
Unternehmensnetzwerk
420
Marketing management
318
Marketingmanagement
318
Innovation management
307
Innovationsmanagement
307
Customer satisfaction
290
Kundenzufriedenheit
289
Service quality
285
Dienstleistungsqualität
283
USA
248
United States
248
Firm performance
235
Brand management
234
Markenführung
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Unternehmenserfolg
233
Theory
215
Theorie
210
Lieferkette
200
Supply chain
200
Inter-firm cooperation
196
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196
New product development
188
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188
Value creation
181
Betriebliche Wertschöpfung
179
Salespeople
170
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170
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168
Social web
168
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152
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413
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5
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693
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Article in journal
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695
Conference paper
10
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10
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Naudé, Peter
8
Terho, Harri
8
Frow, Pennie
7
La Rocca, Antonella
7
Payne, Adrian
7
Agnihotri, Raj
6
Eggert, Andreas
6
Klaus, Philipp
6
Mattila, Anna S.
6
Snehota, Ivan
6
Casidy, Riza
5
Grönroos, Christian
5
Hollebeek, Linda D.
5
Jaakkola, Elina
5
Ruyter, Ko de
5
Verhoef, Peter C.
5
Aarikka-Stenroos, Leena
4
Andersen, Poul Houman
4
Ewing, Michael
4
Gruber, Thorsten
4
Henneberg, Stephan
4
Itani, Omar S.
4
Kumar, V.
4
Lacoste, Sylvie
4
Neslin, Scott A.
4
Nyadzayo, Munyaradzi W.
4
Palmatier, Robert W.
4
Prior, Daniel D.
4
Ritter, Thomas
4
Sharma, Arun
4
Sharma, Piyush
4
Wang, Danny T.
4
Wang, Xinchun
4
Aksoy, Lerzan
3
Alkire, Linda
3
Balaji, M. S.
3
Becker, Jan U.
3
Benoit, Sabine
3
Biggemann, Sergio
3
Bijmolt, Tammo H. A.
3
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Published in...
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Industrial marketing management : the international journal for industrial and high-tech firms
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
The journal of services marketing
Journal of business research : JBR
621
Journal of retailing and consumer services
582
International journal of hospitality management
280
The journal of business & industrial marketing
191
The service industries journal
184
Journal of the Academy of Marketing Science
164
Journal of strategic marketing
161
International journal of electronic customer relationship management : IJECRM
140
Journal of marketing
124
International journal of contemporary hospitality management
120
Journal of service research : JSR
117
Journal of travel and tourism marketing
115
Journal of hospitality marketing & management
114
The journal of product & brand management
111
Tourism management : research, policies, practice
108
Asia Pacific journal of marketing and logistics
107
Journal of service management
106
Journal of retailing
103
The journal of brand management : an international journal
101
Cogent business & management
100
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
Psychology & marketing
99
Marketing intelligence & planning
97
European journal of marketing : EJM
95
Services marketing quarterly
90
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Journal of marketing management : MM
82
Service business
80
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
Journal of financial services marketing : JFSM
70
Business horizons
68
International journal of retail & distribution management
68
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
67
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
66
European journal of operational research : EJOR
65
International journal of internet marketing and advertising : IJIMA
65
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Source
All
ECONIS (ZBW)
695
Showing
1
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10
of
695
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date (oldest first)
1
B2B service sales on a digital multi-sided platform : transformation from value chains to value networks
Heikinheimo, Minna
;
Hautamäki, Pia
;
Julkunen, Saara
; …
- In:
Industrial marketing management : the international …
116
(
2024
),
pp. 26-39
Persistent link: https://www.econbiz.de/10014456183
Saved in:
2
A configurational approach to understanding relationship characteristics in differing levels of servitization
Kramer, Victoria
;
Krafft, Manfred
;
Storbacka, Kaj
- In:
Industrial marketing management : the international …
117
(
2024
),
pp. 42-65
Persistent link: https://www.econbiz.de/10014531452
Saved in:
3
Digital content marketing on social media along the B2B customer journey : the effect of timely content delivery on customer engagement
Salonen, Anna
;
Mero, Joel
;
Munnukka, Juha
;
Zimmer, Marcus
; …
- In:
Industrial marketing management : the international …
118
(
2024
),
pp. 12-26
Persistent link: https://www.econbiz.de/10014531704
Saved in:
4
How customer incivility affects organization citizenship behavior : roles of depersonalization, resilience, and caring climate
Lee, Kangcheol
;
Gong, Taeshik
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 252-271
Persistent link: https://www.econbiz.de/10014515614
Saved in:
5
Metaverse : shifting the reality of services
Gleim, Mark
;
McCullough, Heath
;
Ferrell, Odies C.
; …
- In:
The journal of services marketing
38
(
2024
)
1
,
pp. 13-27
Persistent link: https://www.econbiz.de/10014473577
Saved in:
6
More is better but in what direction? : the effects of relationship marketing investment breadth and depth on customer gratitude
Nelson, Christopher A.
;
Wang, Xinchun
;
Cui, Annie Peng
- In:
Industrial marketing management : the international …
117
(
2024
),
pp. 188-201
Persistent link: https://www.econbiz.de/10014531639
Saved in:
7
Service mega-disruptions : a conceptual model and research agenda
Vredenburg, Jessica
;
Kapitan, Sommer
;
Jang, Sharon
- In:
The journal of services marketing
38
(
2024
)
1
,
pp. 131-144
Persistent link: https://www.econbiz.de/10014473598
Saved in:
8
Will artificial intelligence undermine the effects of guanxi on relationship performance? : evidence from China's banking industry
Liu, Paul C. Y.
;
Wang, Weisha
;
Wang, Zi
;
Yang, Ying
- In:
Industrial marketing management : the international …
116
(
2024
),
pp. 12-25
Persistent link: https://www.econbiz.de/10014456182
Saved in:
9
Adoption of AI integrated partner relationship management (AI-PRM) in B2B sales channels : exploratory study
Chatterjee, Sheshadri
;
Chaudhuri, Ranjan
;
Vrontis, Demetris
- In:
Industrial marketing management : the international …
109
(
2023
),
pp. 164-173
Persistent link: https://www.econbiz.de/10014282234
Saved in:
10
The attributes of inter-organizational relationships : which fifteen of them really matter to software developers?
Klimas, Patrycja
;
Stańczyk, Sylwia
;
Sachpazidu, Karina
; …
- In:
Industrial marketing management : the international …
110
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014306669
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