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~isPartOf:"Information systems management"
~isPartOf:"International journal of procurement management"
~isPartOf:"The journal of services marketing"
~source:"econis"
~subject:"Customer satisfaction"
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Search: subject_exact:"Buyer-supplier relations"
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Customer satisfaction
Lieferantenmanagement
132
Supplier relationship management
132
Lieferkette
69
Supply chain
69
Beschaffung
50
Procurement
50
Beziehungsmarketing
29
Relationship marketing
29
Lieferantenbewertung
17
Supplier evaluation
17
Business network
16
Unternehmensnetzwerk
16
Kundenzufriedenheit
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E-commerce
13
Electronic Commerce
13
Dienstleistungsqualität
11
Service quality
11
B-to-B-Marketing
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Business-to-business marketing
10
Public contract
10
supply chain management
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Öffentlicher Auftrag
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E-procurement
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Elektronische Beschaffung
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Inter-firm cooperation
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Unternehmenskooperation
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procurement management
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Confidence
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Outsourcing
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Performance measurement
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Performance-Messung
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Vertrauen
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procurement
8
Betriebliche Wertschöpfung
7
Consumer behaviour
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Svensson, Göran
5
Mysen, Tore
3
Billström, Anders
2
Mpinganjira, Mercy
2
Rindell, Anne
2
Sharma, Piyush
2
Chen, Sixing
1
Fung, Chaktin
1
Gupta, Manish
1
Ho, Angus
1
Hosie, Peter J.
1
Hur, Jungyun
1
Hutchinson, David
1
Høgevold, Nils M.
1
Jang, Soocheong
1
Kettinger, Bill
1
Martin, Charles L.
1
Parahoo, Sanjai K.
1
Poston, Robin S.
1
Simon, Judith C.
1
Singh, Jang
1
Song, Yiping
1
Sosa Varela, Juan Carlos
1
Su, Yong
1
Tripathi, Shubham
1
Wei, Chung-Lun
1
Xia, Xin
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Information systems management
International journal of procurement management
The journal of services marketing
Industrial marketing management : the international journal for industrial and high-tech firms
40
The journal of business & industrial marketing
30
Journal of business research : JBR
16
Journal of business-to-business marketing
13
Service business
7
Journal of purchasing and supply management
6
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
6
Journal of retailing and consumer services
6
Journal of service research : JSR
6
Journal of retailing
5
Journal of strategic marketing
5
Journal of the Academy of Marketing Science
5
SpringerLink / Bücher
5
The service industries journal
5
International journal of business excellence
4
International journal of integrated supply management : IJISM
4
International journal of production economics
4
Journal of marketing channels : ... distribution systems, strategy, and management
4
Betriebswirtschaftliche Diskussionsbeiträge
3
European journal of marketing : EJM
3
Journal of Contemporary Issues in Business and Government
3
Journal of marketing
3
Journal of marketing management : MM
3
Journal of marketing theory and practice
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
LogForum : elektroniczne czasopismo naukowe z dziedziny logistyki
3
Neue betriebswirtschaftliche Forschung : Nbf
3
The international journal of bank marketing : IJBM
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Asia Pacific journal of marketing and logistics
2
Decision sciences : DS
2
Economies : open access journal
2
Gabler Research
2
Global business review
2
Globalization and partnerships : features of business alliances and international cooperation
2
Information systems research : ISR
2
International journal of hospitality management
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ECONIS (ZBW)
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1
How relationship quality, service quality, and value affect the intention to purchase IT/IS outsourcing services
Wei, Chung-Lun
- In:
Information systems management
39
(
2022
)
3
,
pp. 202-219
Persistent link: https://www.econbiz.de/10013357465
Saved in:
2
Precursors and outcomes of satisfaction in seller-customer business relationships : a sales perspective
Høgevold, Nils M.
;
Svensson, Göran
;
Mpinganjira, Mercy
- In:
International journal of procurement management
13
(
2020
)
4
,
pp. 531-552
Persistent link: https://www.econbiz.de/10012254622
Saved in:
3
Validating trust and commitment as mediators between economic and non-economic satisfaction in Puerto Rican buyer-supplier relationships
Sosa Varela, Juan Carlos
;
Svensson, Göran
; …
- In:
International journal of procurement management
12
(
2019
)
4
,
pp. 391-409
Persistent link: https://www.econbiz.de/10012138468
Saved in:
4
A framework for buyer satisfaction in e-procurement in Indian scenario : an integrated ISM and SEM approach
Gupta, Manish
;
Tripathi, Shubham
- In:
International journal of procurement management
11
(
2018
)
6
,
pp. 748-776
Persistent link: https://www.econbiz.de/10011994653
Saved in:
5
Why are customers loyal in sharing-economy services? : a relational benefits perspective
Yang, Shuai
;
Song, Yiping
;
Chen, Sixing
;
Xia, Xin
- In:
The journal of services marketing
31
(
2017
)
1
,
pp. 48-62
Persistent link: https://www.econbiz.de/10011615648
Saved in:
6
Exploring service climate and employee performance in multicultural service setting
Fung, Chaktin
;
Sharma, Piyush
;
Zhan, Wu
;
Su, Yong
- In:
The journal of services marketing
31
(
2017
)
7
,
pp. 784-798
Persistent link: https://www.econbiz.de/10011801548
Saved in:
7
Toward service recovery strategies : the role of consumer-organization relationship norms
Hur, Jungyun
;
Jang, Soocheong
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 724-735
Persistent link: https://www.econbiz.de/10011590917
Saved in:
8
Retrospective: compatibility management : customer-to-customer relationships in service environments
Martin, Charles L.
- In:
The journal of services marketing
30
(
2016
)
1
,
pp. 11-15
Persistent link: https://www.econbiz.de/10011445595
Saved in:
9
Exploring customers' zone of tolerance for B2B professional service quality
Ho, Angus
;
Sharma, Piyush
;
Hosie, Peter J.
- In:
The journal of services marketing
29
(
2015
)
5
,
pp. 380-392
Persistent link: https://www.econbiz.de/10011387806
Saved in:
10
"Antecedents" and "postcedents" in relation to satisfaction in Norwegian business relationships
Mysen, Tore
;
Svensson, Göran
;
Rindell, Anne
; …
- In:
International journal of procurement management
8
(
2015
)
5
,
pp. 627-642
Persistent link: https://www.econbiz.de/10011593580
Saved in:
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