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~isPartOf:"International journal of business information systems : IJBIS"
~subject:"Dienstleistungsqualität"
~subject:"internet banking"
~type:"article"
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Dienstleistungsqualität
internet banking
Electronic Banking
34
Electronic banking
34
Innovation adoption
19
Innovationsakzeptanz
19
Consumer behaviour
18
Konsumentenverhalten
18
India
9
Indien
9
Internet
8
Mobile Business
8
Mobile business
8
Customer satisfaction
7
Kundenzufriedenheit
7
Mobile communications
7
Mobilkommunikation
7
Service quality
7
mobile banking
7
Mobile Anwendung
5
Mobile application
5
TAM
5
e-banking
5
technology acceptance model
5
AHP
3
AHP approach
3
AHP-Verfahren
3
Bank
3
Confidence
3
Electronic money
3
Elektronisches Geld
3
Factor analysis
3
Faktorenanalyse
3
Financial services
3
Finanzdienstleistung
3
Iran
3
Multi-criteria analysis
3
Multikriterielle Entscheidungsanalyse
3
Pakistan
3
SEM
3
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Article in journal
17
Aufsatz in Zeitschrift
17
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English
17
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Abdul Hafaz Ngah
1
Abedi, Helya
1
Agrawal, Vivek
1
Al Diabat, Mofleh
1
Al-Ani, Ahmed
1
Al-Debei, Mutaz M.
1
Al-Dmour, Nidal
1
Al-Hujran, Omar
1
Al-Jaafreh, Ali O.
1
Al-Mamun, Abdullah
1
Alawneh, Ali
1
Alzaidi, Amer
1
Apornak, Arash
1
Bhatt, Kedar
1
Bose, S. K.
1
Calisir, Fethi
1
Durucu, Murat
1
Frooghi, Reema
1
Gupta, Minakshi
1
Hidayanto, Achmad Nizar
1
Isik, Mine
1
Keramati, Abbas
1
Kumar, G.
1
Kumar, V. V. Ravi
1
Layegh, Mahmood Abbasi
1
Lee Hoi Yen
1
Malarvizhi, Chinnasamy Agamudai Nambhi
1
Mazuri Abd Ghani
1
Mohd Zaidi Abd Rozan
1
Moradi, Khaled
1
Mugo, David Muchangi
1
Osmani, Mohammad
1
Otrodi, Farnoush
1
Qamar, Shahzad
1
Rahi, Samar
1
Roudneshin, Maryam
1
Sahar Afshan
1
Seth, Dinesh
1
Seth, Nitin
1
Sharif, Arshian
1
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International journal of business information systems : IJBIS
International Journal of Electronic Finance
25
The international journal of bank marketing : IJBM
13
International journal of bank marketing
9
International journal of electronic finance : IJEF
9
International journal of services and operations management
8
Nepalese journal of finance : a publication of Uniglobe College
7
International journal of financial services management : IJFSM
6
International journal of quality & reliability management
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
International Journal of Financial Services Management
5
Journal of financial services marketing
5
Services marketing quarterly
5
Cogent business & management
4
Electronic commerce research
4
Global business review
4
International journal of business excellence
4
International journal of business excellence : IJBEX
4
International journal of electronic business
4
Journal of Asian finance, economics and business : JAFEB
4
Journal of financial services marketing : JFSM
4
Journal of retailing and consumer services
4
The service industries journal
4
International journal of business and globalisation : IJBG
3
International journal of business policy and economics
3
Journal for global business advancement : JGBA
3
Journal of business research : JBR
3
Journal of central banking theory and practice
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Online banking security measures and data protection
3
The journal of services marketing
3
Cogent economics & finance
2
Electronic markets : the international journal on networked business
2
European research studies
2
Expert journal of marketing
2
Financial services review : the journal of individual financial management
2
Global journal of business management : GJBM
2
Interactive Marketing im Web 2.0+ : Konzepte und Anwendungen für ein erfolgreiches Marketingmanagement im Internet
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
International journal of economics and finance
2
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ECONIS (ZBW)
17
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1
Transforming savings and credit cooperatives societies in Kenya using mobile technology services
Mugo, David Muchangi
- In:
International journal of business information systems : …
40
(
2022
)
4
,
pp. 560-579
Persistent link: https://www.econbiz.de/10013343527
Saved in:
2
A multidimensional measure of system quality : an empirical study in context of mobile banking apps in India
Gupta, Minakshi
;
Bhatt, Kedar
- In:
International journal of business information systems : …
38
(
2021
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10012695115
Saved in:
3
Mediating role of trust in internet banking acceptance
Solomon, Oluyinka
- In:
International journal of business information systems : …
38
(
2021
)
3
,
pp. 299-323
Persistent link: https://www.econbiz.de/10012695224
Saved in:
4
Investigating the role of online initial trust in explaining the adoption intention of internet banking services
Al-Jaafreh, Ali O.
;
Al-Hujran, Omar
;
Al-Ani, Ahmed
; …
- In:
International journal of business information systems : …
36
(
2021
)
4
,
pp. 474-505
Persistent link: https://www.econbiz.de/10012506924
Saved in:
5
Factors propelling the adoption of internet banking : the role of e-customer service, website design, brand image and customer satisfaction
Rahi, Samar
;
Mazuri Abd Ghani
;
Abdul Hafaz Ngah
- In:
International journal of business information systems : …
33
(
2020
)
4
,
pp. 549-569
Persistent link: https://www.econbiz.de/10012199507
Saved in:
6
Factors affecting acceptance of internet banking with technology-organisation-environment framework : a perspective of corporate customer in Indonesia
Wirani, Yekti
;
Hidayanto, Achmad Nizar
;
Shihab, …
- In:
International journal of business information systems : …
34
(
2020
)
4
,
pp. 560-593
Persistent link: https://www.econbiz.de/10012270932
Saved in:
7
What is more important to internet banking website users : usability or functionality?
Durucu, Murat
;
Isik, Mine
;
Calisir, Fethi
- In:
International journal of business information systems : …
30
(
2019
)
2
,
pp. 232-251
Persistent link: https://www.econbiz.de/10012037775
Saved in:
8
Exploring e-service quality and its relation with customer satisfaction in the banking sector : an Indian experience
Agrawal, Vivek
;
Seth, Nitin
;
Seth, Dinesh
;
Tripathi, Vikas
- In:
International journal of business information systems : …
32
(
2019
)
4
,
pp. 489-506
Persistent link: https://www.econbiz.de/10012159053
Saved in:
9
The effect of service recovery on customers' satisfaction in e-banking : an empirical investigation
Keramati, Abbas
;
Apornak, Arash
;
Abedi, Helya
;
Otrodi, …
- In:
International journal of business information systems : …
29
(
2018
)
4
,
pp. 459-484
Persistent link: https://www.econbiz.de/10011981363
Saved in:
10
Internet banking in Pakistan : an extended technology acceptance perspective
Sahar Afshan
;
Sharif, Arshian
;
Waseem, Nazneen
; …
- In:
International journal of business information systems : …
27
(
2018
)
3
,
pp. 383-410
Persistent link: https://www.econbiz.de/10011849536
Saved in:
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