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~isPartOf:"International journal of business information systems : IJBIS"
~subject:"Hotel industry"
~subject:"Qualitätsmanagement"
~type:"article"
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Hotel industry
Qualitätsmanagement
Dienstleistungsqualität
48
Service quality
48
Customer satisfaction
24
Kundenzufriedenheit
24
Consumer behaviour
18
Konsumentenverhalten
18
service quality
14
Quality management
13
Website
12
India
10
Indien
10
E-commerce
8
Electronic Commerce
8
Online retailing
8
Online-Handel
8
Beziehungsmarketing
7
Electronic Banking
7
Electronic banking
7
Relationship marketing
7
information quality
7
system quality
7
Information system
6
Informationssystem
6
customer satisfaction
6
perceived ease of use
6
perceived usefulness
6
AHP approach
5
AHP-Verfahren
5
Cloud Computing
5
Cloud computing
5
Innovation adoption
5
Innovationsakzeptanz
5
Structural equation model
5
Strukturgleichungsmodell
5
cloud computing
5
Bank
4
Betriebliches Informationssystem
4
Business intelligence system
4
E-Government
4
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16
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16
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1
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1
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English
16
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Abdel-Razek, Refaat H.
1
Agarwal, Rajesh
1
Aggarwal, Himanshu
1
Al-Debei, Mutaz M.
1
Al-Lozi, Enas
1
Binh Giang Nguyen
1
Budi, Nur Fitriah Ayuning
1
Chauhan, Sumedha
1
Dhingra, Sanjay
1
Ferrer, Mario
1
Fitrianah, Devi
1
Ghanim, Haitham G.
1
Ha Nguyen Thi Thu
1
Hidayanto, Achmad Nizar
1
Hidayonto, Achmad Nizar
1
Jaiswal, MP
1
Jalal, Dima
1
Junus, Kasiyah M.
1
Jørsfeldt, Liliyana Makarova
1
Kanellopoulos, Dimitris
1
Khalil, Omar
1
Kongkiti Phusavat
1
Lazarinis, Fotis
1
Limupa, Arieffender
1
Madan, Sushila
1
Madhuri, K. Lakshmi
1
Mokashi, Uma Mohan
1
Pool, Javad Khazaei
1
Poormostafa, Mehdi
1
Rocha, Álvaro
1
Rotinsulu, Yan Yonathan
1
Sahi, Geetanjali
1
Santa, Ricardo
1
Scavarda, Annibal
1
Setiawanta, Yulita
1
Shahin, Arash
1
Singh, Garima
1
Singh, Vinay
1
Singla, Bhim Sain
1
Sucahyo, Yudho Giri
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International journal of business information systems : IJBIS
International journal of hospitality management
140
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
94
International journal of productivity and quality management : IJPQM
68
The TQM journal : the international review of organizational improvement
62
International journal of contemporary hospitality management
61
International journal of quality & reliability management
59
Journal of hospitality marketing & management
48
Total quality management & business excellence
45
Quality management journal : QMJ
43
Tourism management : research, policies, practice
42
International journal of services and operations management
32
International journal of quality and service sciences
31
Journal of travel and tourism marketing
31
The service industries journal
27
Journal of retailing and consumer services
26
International journal of production research
23
Auditing : a journal of practice & theory
20
Benchmarking : an international journal ; BIJ
18
Journal of health organization and management
18
Health care management review : HCM review
17
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
17
International journal of services, economics and management
16
Amfiteatru economic : an economic and business research periodical
15
Cogent business & management
15
Managing service quality : MSQ ; an international journal
15
Service business
15
European research studies
14
International journal of six sigma and competitive advantage : IJSSCA
14
Journal of air transport management
14
Journal of business research : JBR
14
International journal of production economics
13
The journal of services marketing
13
Tourism analysis : an interdisciplinary tourism & hospitality journal
13
Tourism management perspectives : TMP
13
Tourism economics : the business and finance of tourism and recreation
12
Administrative Sciences : open access journal
11
European journal of operational research : EJOR
11
International journal of services and standards
11
The accounting review : a publication of the American Accounting Association
11
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ECONIS (ZBW)
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1
Determining criteria for evaluating the quality of Vietnamese hotel through guest's online reviews
Ha Nguyen Thi Thu
;
Vinh Ho Ngoc
;
Tuan Tran Minh
;
Binh …
- In:
International journal of business information systems : …
44
(
2023
)
2
,
pp. 249-267
Persistent link: https://www.econbiz.de/10014437130
Saved in:
2
E-government in the perspective of college students : lessons in user satisfaction
Setiawanta, Yulita
- In:
International journal of business information systems : …
41
(
2022
)
2
,
pp. 139-156
Persistent link: https://www.econbiz.de/10013460292
Saved in:
3
Factors to measure the cloud service quality : a review
Dhingra, Sanjay
;
Agarwal, Rajesh
- In:
International journal of business information systems : …
41
(
2022
)
3
,
pp. 289-321
Persistent link: https://www.econbiz.de/10013460316
Saved in:
4
Citizen centric assessment framework for e-governance services quality
Singh, Vinay
;
Singh, Garima
- In:
International journal of business information systems : …
27
(
2018
)
1
,
pp. 1-20
Persistent link: https://www.econbiz.de/10011849238
Saved in:
5
A triangular perception of scope creep influencing the project success
Madhuri, K. Lakshmi
;
Suma, V.
;
Mokashi, Uma Mohan
- In:
International journal of business information systems : …
27
(
2018
)
1
,
pp. 69-85
Persistent link: https://www.econbiz.de/10011849245
Saved in:
6
Evaluation of Indian universities' websites in terms of information quality : differences in the perspectives of end users segments based on their socio-demographic characteristics
Singla, Bhim Sain
;
Aggarwal, Himanshu
- In:
International journal of business information systems : …
27
(
2018
)
2
,
pp. 135-176
Persistent link: https://www.econbiz.de/10011849274
Saved in:
7
The impact of the quality of the service from IS/IT departments on the improvement of operational performance : the point of view of users of technological innovations
Santa, Ricardo
;
Ferrer, Mario
;
Jørsfeldt, Liliyana Makarova
- In:
International journal of business information systems : …
28
(
2018
)
2
,
pp. 125-146
Persistent link: https://www.econbiz.de/10011882756
Saved in:
8
Software as a service quality factors evaluation using analytic hierarchy process
Sucahyo, Yudho Giri
;
Rotinsulu, Yan Yonathan
; …
- In:
International journal of business information systems : …
24
(
2017
)
1
,
pp. 51-68
Persistent link: https://www.econbiz.de/10011719026
Saved in:
9
Determinants of the information systems effectiveness at the Ministry of Communications : Kuwait
Khalil, Omar
;
Ghanim, Haitham G.
;
Abdel-Razek, Refaat H.
- In:
International journal of business information systems : …
23
(
2016
)
4
,
pp. 406-431
Persistent link: https://www.econbiz.de/10011637537
Saved in:
10
STEP model approach for linking website usability dimensions and website success measures in B2C e-commerce setting
Sahi, Geetanjali
;
Madan, Sushila
- In:
International journal of business information systems : …
20
(
2015
)
2
,
pp. 219-237
Persistent link: https://www.econbiz.de/10011518881
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