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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of marketing communications"
~language:"eng"
~person:"Mattila, Anna S."
~subject:"Consumer behaviour"
~type_genre:"Amtsdruckschrift"
~type_genre:"Article in journal"
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Consumer behaviour
Konsumentenverhalten
4
Hotel industry
3
Hotellerie
3
Dienstleistungsqualität
2
Gastgewerbe
2
Gastronomie
2
Hospitality industry
2
Luxury goods
2
Luxusgüter
2
Restaurant industry
2
Service quality
2
Behavioral intention
1
Beschwerdemanagement
1
Bibliometrics
1
Bibliometrie
1
Brand
1
Brand attitude
1
Brand management
1
Common problems
1
Complaint management
1
Construal-level theory
1
Customer value
1
Dienstleistungsmanagement
1
Editorial board members
1
Entrepreneurs
1
Executive board
1
Experience marketing
1
Experiential consumption
1
Experiential value
1
Experiment
1
Experimental method
1
Fachzeitschrift
1
Firm performance
1
Hedonic value
1
Journal
1
Kundenwert
1
Luxury hotel
1
Luxury restaurant
1
Luxury restaurants
1
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Online availability
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Article
4
Type of publication (narrower categories)
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Amtsdruckschrift
Article in journal
Aufsatz in Zeitschrift
4
Language
All
English
Author
All
Mattila, Anna S.
Han, Heesup
12
Jang, Soocheong
10
Muehling, Darrel D.
6
Bilgihan, Anil
5
Jeong, Miyoung
5
Um, Nam-Hyun
5
Chua, Bee-Lia
4
Fong, Lawrence Hoc Nang
4
Hwang, Jinsoo
4
Kim, Soojung
4
Law, Chun Hung Roberts
4
Schultz, Don E.
4
Bai, Billy
3
Bailey, Ainsworth Anthony
3
Bellman, Steven
3
Cai, Ruiying
3
Denizci Guillet, Basak
3
DiPietro, Robin B.
3
Dodoo, Naa Amponsah
3
Huang, Songshan
3
Hwang, Johye
3
Hyun, Sunghyup Sean
3
Kareklas, Ioannis
3
Kim, Dong Hoo
3
Kim, Heewon
3
Kim, Jong-Hyeong
3
Kim, Seongseop
3
Kim, Soojin
3
Lee, Joonghwa
3
Muralidharan, Sidharth
3
Nicolau, Juan Luis
3
Parsa, H. G.
3
Pelsmacker, Patrick de
3
Pentina, Iryna
3
Phua, Joe
3
Rita, Paulo
3
Shoemaker, Stowe
3
Suh, Eunju
3
Swanson, Scott R.
3
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Published in...
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International journal of contemporary hospitality management
Journal of marketing communications
International journal of hospitality management
25
Journal of business research : JBR
7
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
The journal of services marketing
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
Cornell hospitality quarterly : CQ
5
Journal of hospitality marketing & management
5
Journal of service management
4
The Cornell hospitality quarterly
4
Journal of retailing and consumer services
2
Journal of revenue and pricing management
2
Journal of service research
2
Journal of service research : JSR
2
Journal of travel and tourism marketing
2
Services marketing quarterly
2
European journal of marketing
1
International journal of revenue management : IJRM
1
Journal of business ethics : JOBE
1
Journal of financial services marketing : JFSM
1
Journal of marketing theory and practice
1
Journal of retailing
1
Marketing intelligence & planning
1
The journal of product & brand management
1
Tourism management : research, policies, practice
1
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All
ECONIS (ZBW)
4
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1
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4
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4
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date (oldest first)
1
The joint influence of the timing and framing of an online upselling message on consumer perceptions : the roles of construal level and reactance
Denizci Guillet, Basak
;
Mattila, Anna S.
;
Peng, Zixi
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
7
,
pp. 2516-2534
Persistent link: https://www.econbiz.de/10013412655
Saved in:
2
Why do we buy luxury experiences? : measuring value perceptions of luxury hospitality services
Yang, Wan
;
Mattila, Anna S.
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1848-1867
Persistent link: https://www.econbiz.de/10011624179
Saved in:
3
Do affluent customers care when luxury brands go mass? : the role of product type and status seeking on luxury brand attitude
Yang, Wan
;
Mattila, Anna S.
- In:
International journal of contemporary hospitality management
26
(
2014
)
4
,
pp. 526-543
Persistent link: https://www.econbiz.de/10010387392
Saved in:
4
The relationship between consumer complaining behavior and service recovery : an integrative review
Kim, Kyungmin
;
Wang, Chenya
;
Mattila, Anna S.
- In:
International journal of contemporary hospitality management
22
(
2010
)
7
,
pp. 975-991
Persistent link: https://www.econbiz.de/10008749350
Saved in:
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