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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of strategic marketing"
~subject:"Restaurant industry"
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Restaurant industry
Beziehungsmarketing
289
Relationship marketing
289
Consumer behaviour
133
Konsumentenverhalten
133
Customer satisfaction
92
Kundenzufriedenheit
92
Dienstleistungsqualität
72
Service quality
72
Brand management
47
Markenführung
47
Hotel industry
42
Hotellerie
42
Brand image
34
Markenimage
34
Marketing management
33
Marketingmanagement
33
Customer integration
31
Kundenintegration
31
Social Web
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Social web
31
Brand
26
Markenartikel
26
Lieferantenmanagement
24
Supplier relationship management
24
Customer value
23
Kundenwert
23
Betriebliche Wertschöpfung
22
Confidence
22
Value creation
22
Vertrauen
22
Internet marketing
20
Online-Marketing
20
Gastronomie
19
Viral marketing
18
Virales Marketing
18
Beschwerdemanagement
15
Complaint management
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Gastgewerbe
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International journal of contemporary hospitality management
Journal of strategic marketing
International journal of hospitality management
65
Journal of hospitality marketing & management
22
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
15
Journal of travel and tourism marketing
9
Journal of retailing and consumer services
8
Journal of hospitality and tourism insights
6
The TQM journal : the international review of organizational improvement
5
Asia Pacific journal of marketing and logistics
4
Marketing intelligence & planning
4
The Cornell hospitality quarterly
4
Cogent business & management
3
Cornell hospitality quarterly : CQ
3
Journal of business research : JBR
3
Journal of international food & agribusiness marketing
3
Services marketing quarterly
3
The service industries journal
3
Tourism management : research, policies, practice
3
Discussion paper / Tinbergen Institute
2
Global business and finance review
2
International journal of economics and business research
2
International journal of quality & reliability management
2
Journal of Islamic marketing
2
Journal of business ethics : JOBE
2
Managing service quality : MSQ ; an international journal
2
Service business
2
The journal of applied business research
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Accounting perspectives : a journal of The Canadian Academic Accounting Association
1
Acta oeconomica Pragensia : vědecký časopis Vysoke Školy Ekonomické v Praze
1
Advances in Marketing, Customer Relationship Management, and E-Services (AMCRMES) book series
1
Amfiteatru economic : an economic and business research periodical
1
Asia-Pacific journal of business administration
1
Asian Journal of Management Science and Applications
1
Benchmarking : an international journal ; BIJ
1
Central European business review : CEBR
1
Columbia Business School Research Paper
1
Corporate board : role, duties & composition; accountability, responsability, committment
1
Economic developments in India : quarterly update : analysis, reports, policy documents
1
Enlightening tourism : ET ; a pathmaking journal
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ECONIS (ZBW)
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1
Knowing how satisfied/dissatisfied is far from enough : a comprehensive customer satisfaction analysis framework based on hybrid text mining techniques
Yang, Tong
;
Wu, Jie
;
Zhang, Junming
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 873-892
Persistent link: https://www.econbiz.de/10014483793
Saved in:
2
Mediating customer engagement in the relationship between fast-food restaurants' innovativeness and brand evangelism during COVID-19 : evidence from emergent markets
Khashan, Mohamed A.
;
Elsotouhy, Mohamed
;
Aziz, Mariam Ashraf
- In:
International journal of contemporary hospitality management
36
(
2024
)
4
,
pp. 1353-1374
Persistent link: https://www.econbiz.de/10014483845
Saved in:
3
Females' customer engagement with eco-friendly restaurants in Instagram : the role of past visits
Ballester, Estefania
;
Ruiz Mafe, Carla
;
Rubio Benito, …
- In:
International journal of contemporary hospitality management
35
(
2023
)
6
,
pp. 2267-2288
Persistent link: https://www.econbiz.de/10014280955
Saved in:
4
Interactive CSR campaign and symbolic brand benefits : a moderated mediation model of brand trust and self-congruity in the restaurant industry
Sung, Kyong Sik
;
Lee, Seoki
- In:
International journal of contemporary hospitality management
35
(
2023
)
12
,
pp. 4535-4554
Persistent link: https://www.econbiz.de/10014430133
Saved in:
5
Indirect customer-to-customer interactions and experiential value : examining solo and social diners
Han, Wenjia
;
Jiang, Wen
;
Tang, Jason
;
Raab, Carola
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
5
,
pp. 1668-1691
Persistent link: https://www.econbiz.de/10013412075
Saved in:
6
When observers of customer incivility revisit the restaurant : roles of relationship closeness and norms
Hwang, Yoo Hee
;
Wang, Xingyu
;
Guchait, Priyanko
- In:
International journal of contemporary hospitality management
34
(
2022
)
11
,
pp. 4227-4244
Persistent link: https://www.econbiz.de/10013413354
Saved in:
7
Post COVID-19 recovery for independent full-service restaurants using the salience theory : what will it take to get customers to return?
Sun, Xiaodi
;
Ge, Li
;
Marvil, Charles
- In:
International journal of contemporary hospitality management
34
(
2022
)
12
,
pp. 4609-4630
Persistent link: https://www.econbiz.de/10013455344
Saved in:
8
An empirical investigation of perceived relational benefits and brand engagement in restaurant services
Odoom, Raphael
;
Boateng, Henry
;
Asante, Bismark Omane
- In:
International journal of contemporary hospitality management
29
(
2017
)
11
,
pp. 2767-2784
Persistent link: https://www.econbiz.de/10011799898
Saved in:
9
Multiple reference effects on restaurant evaluations : a cross-cultural study
Kim, Soyeon
;
Chung, Jae-eun
;
Suh, Yong Gu
- In:
International journal of contemporary hospitality management
28
(
2016
)
7
,
pp. 1441-1466
Persistent link: https://www.econbiz.de/10011596227
Saved in:
10
The effects of brand attachment on behavioral loyalty in the luxury restaurant sector
Ammari, Nedra Bahri
;
Van Niekerk, Mathilda
;
Ben Khelil, …
- In:
International journal of contemporary hospitality management
28
(
2016
)
3
,
pp. 559-585
Persistent link: https://www.econbiz.de/10011578149
Saved in:
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