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~isPartOf:"International journal of contemporary hospitality management"
~language:"eng"
~language:"spa"
~subject:"Consumer behaviour"
~subject:"Relationship marketing"
~type_genre:"Article in journal"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Book section"
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Subject
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Consumer behaviour
Relationship marketing
Hotel industry
335
Hotellerie
333
Konsumentenverhalten
261
Hospitality industry
212
Gastgewerbe
211
Service quality
162
Dienstleistungsqualität
161
Gastronomie
158
Restaurant industry
158
Customer satisfaction
140
Kundenzufriedenheit
140
Tourism industry
131
Tourismuswirtschaft
131
Tourism
128
Beziehungsmarketing
120
Tourismus
99
Tourism employees
94
Tourismusberufe
94
Arbeitszufriedenheit
93
Job satisfaction
93
Arbeitsverhalten
87
Work behaviour
87
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74
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65
Holiday behaviour
63
Urlaubsverhalten
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Firm performance
62
Unternehmenserfolg
62
China
61
Human Resource Management
58
Personalmanagement
58
Employee retention
57
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1
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Article
313
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Article in journal
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Han, Heesup
12
Jang, Soocheong
10
Bilgihan, Anil
5
Jeong, Miyoung
5
Chua, Bee-Lia
4
Fong, Lawrence Hoc Nang
4
Hwang, Jinsoo
4
Law, Chun Hung Roberts
4
Mattila, Anna S.
4
Wong, IpKin Anthony
4
Bai, Billy
3
Cai, Ruiying
3
Denizci Guillet, Basak
3
DiPietro, Robin B.
3
Gursoy, Dogan
3
Huang, Songshan
3
Hwang, Johye
3
Hyun, Sunghyup Sean
3
Kim, Heewon
3
Kim, Jong-Hyeong
3
Kim, Seongseop
3
Li, Yaoqi
3
Nicolau, Juan Luis
3
Parsa, H. G.
3
Shoemaker, Stowe
3
Slevitch, Lisa
3
Suh, Eunju
3
Swanson, Scott R.
3
Tanford, Sarah
3
Weber, Karin
3
Wu, Luorong
3
Adler, Howard
2
Alnawas, Ibrahim
2
Bonn, Mark Andrew
2
Bradley, Graham L.
2
Bujisic, Milos
2
Chen, Joseph
2
Chen, Sandy C.
2
Chen, Xiaohong
2
Chen, Yong
2
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International journal of contemporary hospitality management
Journal of business research : JBR
2,178
Journal of retailing and consumer services
2,054
International journal of hospitality management
839
International journal of consumer studies
760
Psychology & marketing
677
Journal of consumer research : JCR ; an interdisciplinary bimonthly
583
Industrial marketing management : the international journal for industrial and high-tech firms
464
Asia Pacific journal of marketing and logistics
430
The journal of product & brand management
407
European journal of marketing : EJM
393
Journal of marketing research : JMR
373
The journal of brand management : an international journal
371
The journal of services marketing
368
Journal of travel and tourism marketing
361
Journal of marketing management : MM
358
Management science : journal of the Institute for Operations Research and the Management Sciences
356
Journal of the Academy of Marketing Science
355
Tourism management : research, policies, practice
353
Journal of marketing
350
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
348
Journal of retailing
341
Journal of international consumer marketing
320
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
319
Marketing letters : a journal of research in marketing
314
The service industries journal
313
International journal of retail & distribution management
312
Cogent business & management
311
Journal of marketing communications
311
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
298
The international review of retail, distribution and consumer research
292
The journal of consumer marketing
291
Journal of consumer behaviour : an international research review
290
Journal of business ethics : JOBE
289
Journal of fashion marketing and management
289
Marketing intelligence & planning
289
Journal of hospitality marketing & management
285
Technological forecasting & social change : an international journal
283
Journal of strategic marketing
272
Journal of economic psychology : research in economic psychology and behavioral economics
258
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ECONIS (ZBW)
313
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1
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313
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1
AI and supportive technology experiences of customers with visual impairments in hotel, restaurant, and travel contexts
Liu, Aijing
;
Ma, Emily Jintao
;
Wang, Yao-Chin
;
Xu, Shi
; …
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 274-291
Persistent link: https://www.econbiz.de/10014483425
Saved in:
2
Customer preferences for staycation package attributes
Qiu, Richard T. R.
;
King, Brian
;
Tang, Mei Fung Candy
; …
- In:
International journal of contemporary hospitality management
36
(
2024
)
4
,
pp. 1327-1352
Persistent link: https://www.econbiz.de/10014483843
Saved in:
3
Daily online review sentiment and hotel performance
Nicolau, Juan Luis
;
Xiang, Zheng
;
Wang, Dan
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 790-811
Persistent link: https://www.econbiz.de/10014483773
Saved in:
4
Employee and customer perspectives in discovering the antecedent and output relationships for hotel branding development
Liu, Chih-Hsing
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 833-851
Persistent link: https://www.econbiz.de/10014483791
Saved in:
5
"Going the extra mile" : an integrative model of customer delight
Kim, Soyeon
;
Kim, Mi Ran
;
Choi, Laee
- In:
International journal of contemporary hospitality management
36
(
2024
)
4
,
pp. 1193-1212
Persistent link: https://www.econbiz.de/10014483819
Saved in:
6
How does restaurant experienscape affect solo diners' emotions and dining satisfaction in Korea?
Im, Soo Yeon
;
Seo, Sunhee
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 769-789
Persistent link: https://www.econbiz.de/10014483769
Saved in:
7
Impact of green marketing on peer-to-peer accommodation platform users' repurchase intention and positive word-of-mouth : mediation of trust and consumer identification
Huang, Songshan
;
Qu, Hua
;
Wang, Xuequn
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 691-712
Persistent link: https://www.econbiz.de/10014483762
Saved in:
8
Knowing how satisfied/dissatisfied is far from enough : a comprehensive customer satisfaction analysis framework based on hybrid text mining techniques
Yang, Tong
;
Wu, Jie
;
Zhang, Junming
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 873-892
Persistent link: https://www.econbiz.de/10014483793
Saved in:
9
Mediating customer engagement in the relationship between fast-food restaurants' innovativeness and brand evangelism during COVID-19 : evidence from emergent markets
Khashan, Mohamed A.
;
Elsotouhy, Mohamed
;
Aziz, Mariam Ashraf
- In:
International journal of contemporary hospitality management
36
(
2024
)
4
,
pp. 1353-1374
Persistent link: https://www.econbiz.de/10014483845
Saved in:
10
New insights into hotel customer's revisiting intentions, based on big data
Marandi, Aliakbar
;
Tasavori, Misagh
;
Najmi, Manoochehr
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 292-311
Persistent link: https://www.econbiz.de/10014483426
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