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~isPartOf:"International journal of contemporary hospitality management"
~person:"Tanford, Sarah"
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Beziehungsmarketing
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Customer satisfaction
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Kundenzufriedenheit
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Brand loyalty
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Consumer behaviour
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Tanford, Sarah
Han, Heesup
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International journal of contemporary hospitality management
Journal of hospitality marketing & management
5
International journal of hospitality management
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
European journal of marketing : EJM
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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Segmenting customers by participation : an innovative path to service excellence
Chen, Sandy C.
;
Raab, Carola
;
Tanford, Sarah
- In:
International journal of contemporary hospitality management
29
(
2017
)
5
,
pp. 1468-1485
Persistent link: https://www.econbiz.de/10011732155
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2
Back to the future : progress and trends in hotel loyalty marketing
Tanford, Sarah
;
Shoemaker, Stowe
;
Dinca, Alexandra
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1937-1967
Persistent link: https://www.econbiz.de/10011624195
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