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~isPartOf:"International journal of contemporary hospitality management"
~subject:"Arbeitszufriedenheit"
~subject:"Cognition"
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Search: subject_exact:"Einfühlungsvermögen"
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Arbeitszufriedenheit
Cognition
Emotion
49
Consumer behaviour
27
Konsumentenverhalten
27
Dienstleistungsqualität
19
Service quality
19
Hotel industry
16
Hotellerie
16
Customer satisfaction
13
Gastronomie
13
Kundenzufriedenheit
13
Restaurant industry
13
Tourism employees
12
Tourismusberufe
12
Arbeitsverhalten
11
Job satisfaction
11
Stress
11
Work behaviour
11
Work stress
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Beziehungsmarketing
8
Relationship marketing
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Customer service
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Emotional exhaustion
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Kundenservice
7
Arbeitskräfte
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Intelligence
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Intelligenz
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Workforce
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Beschwerdemanagement
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China
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Complaint management
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Corporate Social Responsibility
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Corporate social responsibility
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Emotions
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Hospital
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Internet marketing
4
Kognition
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Karatepe, Osman M.
2
Abbas, Nida
1
Bai, Billy
1
Bharwani, Sonia
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Coughlan, Joseph
1
Feng, Jie
1
Fong, Lawrence Hoc Nang
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International journal of contemporary hospitality management
Journal of business research : JBR
39
International journal of hospitality management
38
Journal of business ethics : JOBE
27
Journal of business and psychology
21
Journal of retailing and consumer services
21
Journal of behavioral decision making
18
Journal of vocational behavior
17
Tourism management : research, policies, practice
14
Human relations
12
International journal of human resource management
12
The international journal of human resource management
12
Cogent business & management
11
Journal of travel and tourism marketing
11
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
11
Journal of managerial psychology
10
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
10
The journal of services marketing
10
European management journal
9
Journal of hospitality marketing & management
9
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
9
Journal of personnel psychology
9
Leadership & organization development journal
9
Psychology & marketing
9
Academy of Management journal : AMJ
8
Journal of consumer research : JCR ; an interdisciplinary bimonthly
8
Management decision : MD
8
SpringerLink / Bücher
8
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
8
Tourism management perspectives : TMP
8
Employee relations
7
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
7
Journal of management & organization : JMO
7
Journal of service management
7
Vision : the journal of business perspective
7
European journal of marketing : EJM
6
International journal of organizational analysis
6
Journal of consumer behaviour : an international research review
6
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
6
Journal of management
6
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ECONIS (ZBW)
15
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1
Burnout and counterproductive workplace behaviours among frontline hospitality employees : the effect of perceived contract precarity
Wallace, Elaine
;
Coughlan, Joseph
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 451-468
Persistent link: https://www.econbiz.de/10013546060
Saved in:
2
Detecting fake hospitality reviews through the interplay of emotional cues, cognitive cues and review valence
Wang, Erin Yirun
;
Fong, Lawrence Hoc Nang
;
Law, Chun …
- In:
International journal of contemporary hospitality management
34
(
2022
)
1
,
pp. 184-200
Persistent link: https://www.econbiz.de/10012798189
Saved in:
3
Family-supportive supervisor behaviors and employee turnover intention in the foodservice industry : does gender matter?
Jolly, Phillip M.
;
Gordon, Susan E.
;
Self, Timothy T.
- In:
International journal of contemporary hospitality management
34
(
2022
)
3
,
pp. 1084-1105
Persistent link: https://www.econbiz.de/10013164526
Saved in:
4
The impact of AI-enabled service attributes on service hospitableness : the role of employee physical and psychological workload
Qiu, Hailian
;
Li, Minglong
;
Bai, Billy
;
Wang, Ning
;
Li, …
- In:
International journal of contemporary hospitality management
34
(
2022
)
4
,
pp. 1374-1398
Persistent link: https://www.econbiz.de/10013164613
Saved in:
5
COVID-19-related job insecurity and employees’ behavioral outcomes : mediating role of emotional exhaustion and moderating role of symmetrical internal communication
Khan, Abdul Karim
;
Khalid, Maria
;
Abbas, Nida
;
Khalid, …
- In:
International journal of contemporary hospitality management
34
(
2022
)
7
,
pp. 2496-2515
Persistent link: https://www.econbiz.de/10013412653
Saved in:
6
Biophilic design for urban hotels : prospective hospitality employees' perspectives
Guzzo, Renata Fernandes
;
Suess, Courtney
;
Legendre, …
- In:
International journal of contemporary hospitality management
34
(
2022
)
8
,
pp. 2914-2933
Persistent link: https://www.econbiz.de/10013412832
Saved in:
7
From teamwork to psychological well-being and job performance : the role of CSR in the workplace
Kim, Ho-Seok
;
Kim, Min-Seong
;
Koo, Dongwoo
- In:
International journal of contemporary hospitality management
34
(
2022
)
10
,
pp. 3764-3789
Persistent link: https://www.econbiz.de/10013413089
Saved in:
8
Consumer skepticism towards CSR messages : the joint effects of processing fluency, individuals’ need for cognition and mood
Zhang, Lu
;
Hanks, Lydia
- In:
International journal of contemporary hospitality management
29
(
2017
)
8
,
pp. 2070-2084
Persistent link: https://www.econbiz.de/10011783542
Saved in:
9
Effect of restaurant manager emotional intelligence and support on front-of-house employees' job satisfaction
Han, Su-Jin
;
Kim, Woo Gon
;
Kang, Sora
- In:
International journal of contemporary hospitality management
29
(
2017
)
11
,
pp. 2807-2825
Persistent link: https://www.econbiz.de/10011799910
Saved in:
10
Why is employees' emotional intelligence important? : the effects of EI on stress-coping styles and job satisfaction in the hospitality industry
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
International journal of contemporary hospitality management
28
(
2016
)
8
,
pp. 1649-1675
Persistent link: https://www.econbiz.de/10011613983
Saved in:
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