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~isPartOf:"International journal of contemporary hospitality management"
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Search: subject_exact:"Text mining"
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9
Data Mining
6
Data mining
6
Text mining
6
Customer satisfaction
5
Kundenzufriedenheit
5
Hotel industry
4
Hotellerie
4
Personalisierung
4
Personalization
4
Viral marketing
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Virales Marketing
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Beziehungsmarketing
3
Consumer behaviour
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Dienstleistungsqualität
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Konsumentenverhalten
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Online retailing
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Online reviews
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Online-Handel
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Relationship marketing
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Service quality
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Social Web
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Social web
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Bibliometrics
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Bibliometrie
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China
2
Gastronomie
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Quality management
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Qualitätsmanagement
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Restaurant industry
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Review helpfulness
2
Sentiment analysis
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Text-mining
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Tourism industry
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Tourismuswirtschaft
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Accommodation-sharing
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Beschwerdemanagement
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Betriebliche Wertschöpfung
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Chen, Jiaqi
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Feng, Gengzhong
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Foroudi, Pantea
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Sun, Shaolong
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International journal of contemporary hospitality management
Technological forecasting & social change : an international journal
62
Journal of business research : JBR
29
International journal of hospitality management
18
IEEE transactions on engineering management : EM
16
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
16
Journal of information & knowledge management : JIKM
15
Information systems research : ISR
14
Tourism management : research, policies, practice
14
Finance research letters
12
The journal of information systems : JIS ; a semiannual journal of the Information Systems Section of the American Accouting Association
12
International journal of business information systems : IJBIS
11
Journal of management information systems : JMIS
11
Journal of retailing and consumer services
11
International journal of production research
10
International review of economics & finance : IREF
10
DoCMA working paper
9
International review of financial analysis
9
Journal of emerging technologies in Accounting
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
Organizational research methods : ORM
9
European journal of operational research : EJOR
8
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
8
Journal of business analytics
8
Journal of risk and financial management : JRFM
8
Technology analysis & strategic management
8
Tourism management perspectives : TMP
8
DoCMA Working Paper
7
Economic modelling
7
Electronic commerce research
7
Information systems and e-business management : ISeB
7
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
7
Service business
7
Decision support systems : DSS ; the international journal
6
Discussion papers / CEPR
6
Documentos de trabajo / Banco de España
6
International journal of accounting information systems
6
International journal of forecasting
6
Journal of Risk and Financial Management
6
Journal of hospitality marketing & management
6
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ECONIS (ZBW)
11
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1
A network perspective of cognitive and geographical proximity of sustainable tourism organizations : evidence from Italy
Blasi, Silvia
;
Fano, Shira
;
Sedita, Silvia Rita
; …
- In:
International journal of contemporary hospitality management
36
(
2024
)
2
,
pp. 478-504
Persistent link: https://www.econbiz.de/10014483530
Saved in:
2
What affects the online ratings of restaurant consumers : a research perspective on text-mining big data analysis
Liu, Jun
;
Yu, Yunyun
;
Mehraliyev, Fuad
;
Hu, Sike
;
Chen, …
- In:
International journal of contemporary hospitality management
34
(
2022
)
10
,
pp. 3607-3633
Persistent link: https://www.econbiz.de/10013412933
Saved in:
3
Knowing how satisfied/dissatisfied is far from enough : a comprehensive customer satisfaction analysis framework based on hybrid text mining techniques
Yang, Tong
;
Wu, Jie
;
Zhang, Junming
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 873-892
Persistent link: https://www.econbiz.de/10014483793
Saved in:
4
A co-created value scale for the hospitality service : applying a text mining approach
Kwon, Wooseok
- In:
International journal of contemporary hospitality management
35
(
2023
)
7
,
pp. 2352-2373
Persistent link: https://www.econbiz.de/10014314776
Saved in:
5
Service failure research in the hospitality and tourism industry : a synopsis of past, present and future dynamics from 2001 to 2020
Akarsu, Tugra Nazlil
;
Marvi, Reza
;
Foroudi, Pantea
- In:
International journal of contemporary hospitality management
35
(
2023
)
1
,
pp. 186-217
Persistent link: https://www.econbiz.de/10013546041
Saved in:
6
What have hosts overlooked for improving stay experience in accommodation-sharing? : empirical evidence from Airbnb customer reviews
Lee, Carmen Kar Hang
;
Tse, Ying Kei
;
Zhang, Minhao
; …
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 765-784
Persistent link: https://www.econbiz.de/10013546079
Saved in:
7
The impact of COVID-19 on hotel customer satisfaction : evidence from Beijing and Shanghai in China
Sun, Shaolong
;
Jiang, Fuxin
;
Feng, Gengzhong
;
Wang, Shouyang
- In:
International journal of contemporary hospitality management
34
(
2022
)
1
,
pp. 382-406
Persistent link: https://www.econbiz.de/10012798197
Saved in:
8
Using hotel reviews to assess hotel frontline employees' roles and performances
Hu, Feng
;
Trivedi, Rohit
;
Teichert, Thorsten
- In:
International journal of contemporary hospitality management
34
(
2022
)
5
,
pp. 1796-1822
Persistent link: https://www.econbiz.de/10013412103
Saved in:
9
A prediction framework on the helpfulness of reviews for processing Chinese and English hotel reviews
Li, Xiaokun
;
Zhang, Yao
- In:
International journal of contemporary hospitality management
34
(
2022
)
12
,
pp. 4415-4437
Persistent link: https://www.econbiz.de/10013455333
Saved in:
10
Roles of negative emotions in customers' perceived helpfulness of hotel reviews on a user-generated review website : a text mining approach
Lee, Minwoo
;
Jeong, Miyoung
;
Lee, Jongseo
- In:
International journal of contemporary hospitality management
29
(
2017
)
2
,
pp. 762-783
Persistent link: https://www.econbiz.de/10011687726
Saved in:
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