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~isPartOf:"International journal of electronic business"
~subject:"Dienstleistungsqualität"
~subject:"SME"
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Dienstleistungsqualität
SME
E-commerce
90
Electronic Commerce
90
Online retailing
33
Online-Handel
33
Consumer behaviour
26
Konsumentenverhalten
26
Internet
12
USA
12
United States
12
Website
12
KMU
11
Social Web
11
Social web
11
Internet marketing
10
Online-Marketing
10
Confidence
8
Innovation adoption
8
Innovationsakzeptanz
8
Vertrauen
8
Beziehungsmarketing
7
China
7
Customer satisfaction
7
Data protection
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Datenschutz
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Innovation diffusion
7
Innovationsdiffusion
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Kundenzufriedenheit
7
Relationship marketing
7
Canada
6
Einzelhandel
6
Kanada
6
Lieferantenmanagement
6
Retail trade
6
Service quality
6
Structural equation model
6
Strukturgleichungsmodell
6
Supplier relationship management
6
electronic business
6
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Article
17
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Article in journal
17
Aufsatz in Zeitschrift
17
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English
17
Author
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Ahmad, Mansoor
1
Al-Qirim, Nabeel A. Y.
1
Aldás-Manzano, Joaquín
1
Algharabat, Read S.
1
Andreu-Simó, Luisa
1
Bigné Alcañiz, J. Enrique
1
Chen, Gang
1
Chen, Yan
1
Cheung, Waiman
1
Chu, Sung-Chi
1
Elsäßer, Marc
1
Eriksson, Lars Torsten
1
Hadaya, Pierre
1
Haines, George H.
1
Hultman, Jens
1
Ku, Tsung-Yu
1
Leung, Jerrel
1
Lin, Wen-Bao
1
Lopes, Luísa Alexandra
1
Madill, Judith J.
1
Marthandan, Govindan
1
Melão, Nuno Filipe
1
Neilson, Leighann C.
1
Pellerin, Robert
1
Pistoia, Adriano
1
Rathimala, Kannan
1
Ruiz Mafe, Carla
1
Sharma, Ravi S.
1
Shatnawi, Tamather
1
Sherrell, Daniel L.
1
Shi, Xinping
1
Siraj, Sadaf
1
Suntornpithug, Nichaya
1
Tan, Patrick J. S.
1
Theng, Yin-leng
1
Todorovic, Zelimir W.
1
Trivedi, Ashish
1
Trivedi, Vibha
1
Wang, Yi
1
Wen, Kuang-wei
1
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Published in...
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International journal of electronic business
Journal of retailing and consumer services
48
Journal of internet commerce
26
Journal of business research : JBR
24
International journal of business information systems : IJBIS
22
International journal of electronic marketing and retailing : IJEMR
22
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
22
Journal of small business and enterprise development
19
The service industries journal
19
International journal of hospitality management
18
Industrial marketing management : the international journal for industrial and high-tech firms
17
International journal of e-business research : an official publication of the Information Resources Management Association
17
International journal of electronic customer relationship management : IJECRM
16
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
14
Cogent business & management
12
E-commerce adoption and small business in the global marketplace : tools for optimization
12
Electronic commerce research
12
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
11
E-business, e-government & small and medium-size enterprises : opportunities and challenges
10
International journal of production economics
10
Electronic commerce research and applications
9
Information systems and e-business management : ISeB
9
International journal of internet marketing and advertising : IJIMA
9
International journal of retail and distribution management
9
Journal of electronic commerce research : JECR
9
Journal of global information management : an official publication of the Information Resources Management Association
9
Journal of service research : JSR
9
Journal of strategic marketing
9
Journal of travel and tourism marketing
9
The journal of services marketing
9
Electronic commerce in small to medium-sized enterprises : frameworks, issues and implications
8
International journal of quality & reliability management
8
International journal of retail & distribution management
8
Journal of open innovation : technology, market, and complexity
8
Managing information technology in small business : challenges and solutions
8
Asia Pacific journal of marketing and logistics
7
Business process management journal
7
E-business issues, challenges and opportunities for SMEs : driving competitiveness
7
International journal of contemporary hospitality management
7
International journal of electronic business : IJEB
7
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ECONIS (ZBW)
17
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1
Interpretive structural modelling of website quality factors for repurchase intention in online context
Trivedi, Vibha
;
Trivedi, Ashish
- In:
International journal of electronic business
14
(
2018
)
4
,
pp. 309-325
Persistent link: https://www.econbiz.de/10012040478
Saved in:
2
A systematic review and analysis of determinants impacting adoption and assimilation of e-commerce in small and medium enterprises
Ahmad, Mansoor
;
Siraj, Sadaf
- In:
International journal of electronic business
14
(
2018
)
4
,
pp. 326-351
Persistent link: https://www.econbiz.de/10012040483
Saved in:
3
Website content and design in SME : insights from Portugal
Lopes, Luísa Alexandra
;
Melão, Nuno Filipe
- In:
International journal of electronic business
13
(
2016/2017
)
1
,
pp. 70-97
Persistent link: https://www.econbiz.de/10011776944
Saved in:
4
Perceived quality of web-based financial advice and its impacts
Pistoia, Adriano
;
Wirtz, Bernd W.
;
Elsäßer, Marc
- In:
International journal of electronic business
12
(
2015
)
4
,
pp. 319-344
Persistent link: https://www.econbiz.de/10011548165
Saved in:
5
The influences of service quality of online order and electronic word of mouth on price sensitivity using loyalty as a mediating variable
Lin, Wen-Bao
;
Ku, Tsung-Yu
- In:
International journal of electronic business
12
(
2015
)
3
,
pp. 215-241
Persistent link: https://www.econbiz.de/10011538213
Saved in:
6
Towards collaborative e-service
Chu, Sung-Chi
;
Cheung, Waiman
;
Leung, Jerrel
;
Chen, Gang
- In:
International journal of electronic business
12
(
2015
)
3
,
pp. 242-257
Persistent link: https://www.econbiz.de/10011538224
Saved in:
7
The effect of 3D product quality (3D-Q) on perceived risk and purchase intentions : the case of apparel online retailers
Algharabat, Read S.
;
Shatnawi, Tamather
- In:
International journal of electronic business
11
(
2014
)
3
,
pp. 256-273
Persistent link: https://www.econbiz.de/10010475727
Saved in:
8
Revisiting the concept of person interactivity through social psychology and social telepresence theory
Suntornpithug, Nichaya
;
Todorovic, Zelimir W.
; …
- In:
International journal of electronic business
8
(
2010
)
1
,
pp. 31-50
Persistent link: https://www.econbiz.de/10003946840
Saved in:
9
E-business value creation in small and medium enterprises : a US study using the TOE framework
Wen, Kuang-wei
;
Chen, Yan
- In:
International journal of electronic business
8
(
2010
)
1
,
pp. 80-100
Persistent link: https://www.econbiz.de/10003946843
Saved in:
10
Exploring hyperlink structure of electronic commerce websites : a Webometric study
Rathimala, Kannan
;
Marthandan, Govindan
- In:
International journal of electronic business
8
(
2010
)
4/5
,
pp. 391-404
Persistent link: https://www.econbiz.de/10008696737
Saved in:
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