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~isPartOf:"International journal of electronic commerce : IJEC"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"The TQM journal : the international review of organizational improvement"
~subject:"Customer satisfaction"
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Search: subject_exact:"Customer lifetime value"
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Customer satisfaction
Customer value
100
Kundenwert
100
Beziehungsmarketing
62
Relationship marketing
62
Consumer behaviour
41
Konsumentenverhalten
41
Betriebliche Wertschöpfung
30
Value creation
30
Customer integration
22
Kundenintegration
22
Customer equity
17
Brand management
16
Markenführung
16
Customer lifetime value
13
Dienstleistungsqualität
13
Kundenzufriedenheit
13
Service quality
13
Social Web
11
Social web
11
Value co-creation
11
Lieferantenmanagement
9
Service-Dominant Logic
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Service-dominant logic
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Supplier relationship management
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Brand image
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Internet marketing
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Markenimage
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Marketing management
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Marketingmanagement
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Online-Marketing
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Luxury goods
7
Luxusgüter
7
Online retailing
7
Online-Handel
7
B-to-B-Marketing
6
Business-to-business marketing
6
Fashion
5
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5
Co-creation
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Al Haj Eid, Mohammad Badi’
2
Dandis, Ala' Omar
2
Autry, Chad W.
1
Beitelspacher, Lauren Skinner
1
Chung, Henry F. L.
1
Coelho, Arnaldo
1
Confete, Ilenia
1
Conti, Tito
1
Deitz, George D.
1
Ekinci, Yuskel
1
Gligor, David M.
1
Griffin, Denis
1
Hansen, John D.
1
Ho, Mia Hsiao-Wen
1
Kim, Kyung Hoon
1
Kim, Sang Jin
1
Lekhawipat, Watcharee
1
Li, Guoxin
1
Lilja, Johan
1
Lin, Chinho
1
Liu, Honglei
1
Marcos, Anabela Maria Bello de Figueiredo
1
Martin, Drew
1
Mathies, Christine
1
Ni, Arnt Kyawt
1
Patterson, Paul G.
1
Piyathasanan, Bhuminan
1
Robin, Robin
1
Russo, Ivan
1
Ruyter, Ko de
1
Sirakaya-Turk, Ercan
1
Stenmark, Petter
1
Wang, Haiyan
1
Wang, Huanzhang
1
Wetzels, Martin
1
Zhang, Ruijin
1
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International journal of electronic commerce : IJEC
Journal of business research : JBR
The TQM journal : the international review of organizational improvement
International journal of hospitality management
16
Journal of retailing and consumer services
16
The journal of services marketing
7
The service industries journal
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Journal of service research : JSR
5
Tourism management : research, policies, practice
5
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
4
Journal of vacation marketing
4
Service business
4
Cogent business & management
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of contemporary hospitality management
3
International journal of leisure and tourism marketing : IJLTM
3
International journal of services and operations management
3
Journal of air transport management
3
Journal of the Academy of Marketing Science
3
Management decision : MD
3
Digitalisierung und Innovation : Planung, Entstehung, Entwicklungsperspektiven
2
Expert journal of marketing
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
International journal of retail & distribution management
2
International journal of services, economics and management
2
Journal of business-to-business marketing
2
Journal of consumer behaviour : an international research review
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of hospitality and tourism insights
2
Journal of hospitality marketing & management
2
Journal of marketing management : MM
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Journal of service management
2
Journal of strategic marketing
2
Journal of travel and tourism marketing
2
Kundenorientierte Unternehmensführung : Kundenorientierung - Kundenzufriedenheit - Kundenbindung
2
Service Value als Werttreiber : Konzepte, Messung und Steuerung
2
The journal of product & brand management
2
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ECONIS (ZBW)
13
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1
Customer lifetime value : the effect of relational benefits, brand experiences, quality, satisfaction, trust and commitment in the fast-food restaurants
Dandis, Ala' Omar
;
Al Haj Eid, Mohammad Badi’
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2526-2546
Persistent link: https://www.econbiz.de/10014458533
Saved in:
2
Service quality, customer satisfaction and customer value : holistic determinants of loyalty and word-of-mouth in services
Marcos, Anabela Maria Bello de Figueiredo
;
Coelho, Arnaldo
- In:
The TQM journal : the international review of …
34
(
2022
)
5
,
pp. 957-978
Persistent link: https://www.econbiz.de/10013537675
Saved in:
3
Customer lifetime value : investigating the factors affecting attitudinal and behavioural brand loyalty
Dandis, Ala' Omar
;
Al Haj Eid, Mohammad Badi’
- In:
The TQM journal : the international review of …
34
(
2022
)
3
,
pp. 476-493
Persistent link: https://www.econbiz.de/10013338048
Saved in:
4
Customer engagement, customer equity and repurchase intention in mobile apps
Ho, Mia Hsiao-Wen
;
Chung, Henry F. L.
- In:
Journal of business research : JBR
121
(
2020
),
pp. 13-21
Persistent link: https://www.econbiz.de/10012417309
Saved in:
5
Sustainable fashion index model and its implication
Wang, Huanzhang
;
Liu, Honglei
;
Kim, Sang Jin
;
Kim, …
- In:
Journal of business research : JBR
99
(
2019
),
pp. 430-437
Persistent link: https://www.econbiz.de/10012023673
Saved in:
6
To be or not to be (loyal) : is there a recipe for customer loyalty in the B2B context?
Russo, Ivan
;
Confete, Ilenia
;
Gligor, David M.
;
Autry, …
- In:
Journal of business research : JBR
69
(
2016
)
2
,
pp. 888-896
Persistent link: https://www.econbiz.de/10011436340
Saved in:
7
Relationship value based on customer equity influences on online group-buying customer loyalty
Zhang, Ruijin
;
Li, Guoxin
;
Wang, Haiyan
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3820-3826
Persistent link: https://www.econbiz.de/10011515268
Saved in:
8
How customer expectations become adjusted after purchase
Lin, Chinho
;
Lekhawipat, Watcharee
- In:
International journal of electronic commerce : IJEC
20
(
2015/2016
)
4
,
pp. 443-469
Persistent link: https://www.econbiz.de/10011550928
Saved in:
9
The efficacy of shopping value in predicting destination loyalty
Sirakaya-Turk, Ercan
;
Ekinci, Yuskel
;
Martin, Drew
- In:
Journal of business research : JBR
68
(
2015
)
9
,
pp. 1878-1885
Persistent link: https://www.econbiz.de/10011384159
Saved in:
10
Designing for the satisfaction of high-level needs : introducing the ideation need mapping (INM)
Stenmark, Petter
;
Lilja, Johan
- In:
The TQM journal : the international review of …
26
(
2014
)
6
,
pp. 639-649
Persistent link: https://www.econbiz.de/10010426580
Saved in:
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