//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of electronic commerce : IJEC"
~subject:"Deutschland"
~subject:"E-commerce"
~subject:"Online-Handel"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Customer orientation"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Deutschland
E-commerce
Online-Handel
Beziehungsmarketing
27
Relationship marketing
27
Consumer behaviour
15
Konsumentenverhalten
15
Online retailing
13
Electronic Commerce
10
Social Web
10
Social web
10
Einzelhandel
7
Internet marketing
7
Online-Marketing
7
Retail trade
7
Customer satisfaction
6
Kundenzufriedenheit
6
e-tail
5
Brand image
4
Confidence
4
Markenimage
4
Vertrauen
4
online retail
4
Brand management
3
Data protection
3
Datenschutz
3
Distribution channel
3
Empirical method
3
Empirische Methode
3
Markenführung
3
Vertriebsweg
3
Viral marketing
3
Virales Marketing
3
Website
3
Beschwerdemanagement
2
Complaint management
2
Customer service
2
Customer value
2
Data Mining
2
Data mining
2
Dienstleistungsqualität
2
more ...
less ...
Online availability
All
Undetermined
8
Type of publication
All
Article
14
Type of publication (narrower categories)
All
Article in journal
14
Aufsatz in Zeitschrift
14
Language
All
English
14
Author
All
Aljukhadar, Muhammad
1
Baum, Daniela
1
Blázquez, Marta
1
Chen, Lin
1
Chin, Wynne W.
1
Chowa, Charles
1
Cuthbertson, Richard
1
Fernandes, Daniel
1
Holzapfel, Andreas
1
Huang, Chun-yao
1
Hufenbach, Yvonne
1
Hübner, Alexander
1
King, Ruth C.
1
Konuş, Umut
1
Kuhn, Heinrich
1
Langerak, Fred
1
Lekhawipat, Watcharee
1
Li, Jing
1
Li, Minqiang
1
Lin, Chinho
1
Nan, Guofang
1
Ouellette, Denis
1
Piotrowicz, Wojciech
1
Pizzutti, Cristiane
1
Pousttchi, Key
1
Ray, Daniel
1
Schilhavy, Richard A. M.
1
Senecal, Sylvain
1
Sengupta, Sanchayan
1
Spann, Martin
1
Teng, Ching-I
1
Trendel, Olivier
1
Van Vaerenbergh, Yves
1
Weggeman, Mathieu C. D. P.
1
Wollenburg, Johannes
1
more ...
less ...
Published in...
All
International journal of electronic commerce : IJEC
SpringerLink / Bücher
105
Journal of retailing and consumer services
94
Gabler Edition Wissenschaft
62
Journal of business research : JBR
45
International journal of electronic customer relationship management : IJECRM
43
Springer eBook Collection / Business and Economics
43
International journal of electronic marketing and retailing : IJEMR
25
International journal of internet marketing and advertising : IJIMA
23
Industrial marketing management : the international journal for industrial and high-tech firms
21
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
21
International journal of business information systems : IJBIS
20
International journal of retail & distribution management
19
Jahrbuch der Absatz- und Verbrauchsforschung
19
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
19
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
19
Die Bank
18
Europäische Hochschulschriften / 5
18
International journal of e-business research : an official publication of the Information Resources Management Association
17
Journal of electronic commerce research : JECR
17
Journal of internet commerce
17
Asia Pacific journal of marketing and logistics
16
Electronic commerce research
16
Hamburger Schriften zur Marketingforschung
16
Handelsforschung
16
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
16
Journal of retailing
16
Neue betriebswirtschaftliche Forschung : Nbf
16
The journal of business & industrial marketing
16
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
15
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
15
The service industries journal
15
Kundenorientierung im Touristikmanagement
14
Gabler-Edition Wissenschaft
13
International journal of retail and distribution management
13
Psychology & marketing
13
Marketing : ZFP ; journal of research and management
12
Wirtschaftswissenschaft
12
Berichte aus der Betriebswirtschaft
11
Electronic Services
11
more ...
less ...
Source
All
ECONIS (ZBW)
14
Showing
1
-
10
of
14
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The effects of apologies for service failures in the global online retail
Sengupta, Sanchayan
;
Ray, Daniel
;
Trendel, Olivier
;
Van …
- In:
International journal of electronic commerce : IJEC
22
(
2018
)
3
,
pp. 419-445
Persistent link: https://www.econbiz.de/10011884544
Saved in:
2
Configuring retail fulfillment processes for omni-channel customer steering
Wollenburg, Johannes
;
Holzapfel, Andreas
;
Hübner, Alexander
- In:
International journal of electronic commerce : IJEC
22
(
2018
)
4
,
pp. 540-575
Persistent link: https://www.econbiz.de/10011932690
Saved in:
3
Wholesale pricing or agency pricing on online retail platforms : the effects of customer loyalty
Chen, Lin
;
Nan, Guofang
;
Li, Minqiang
- In:
International journal of electronic commerce : IJEC
22
(
2018
)
4
,
pp. 576-608
Persistent link: https://www.econbiz.de/10011932699
Saved in:
4
Customer channel migration and firm choice : the effects of cross-channel competition
Li, Jing
;
Konuş, Umut
;
Langerak, Fred
;
Weggeman, …
- In:
International journal of electronic commerce : IJEC
21
(
2016/2017
)
1
,
pp. 8-42
Persistent link: https://www.econbiz.de/10011654506
Saved in:
5
Strengthening loyalty of online gamers : goal gradient perspective
Teng, Ching-I
- In:
International journal of electronic commerce : IJEC
21
(
2016/2017
)
1
,
pp. 128-147
Persistent link: https://www.econbiz.de/10011654531
Saved in:
6
How customer expectations become adjusted after purchase
Lin, Chinho
;
Lekhawipat, Watcharee
- In:
International journal of electronic commerce : IJEC
20
(
2015/2016
)
4
,
pp. 443-469
Persistent link: https://www.econbiz.de/10011550928
Saved in:
7
Do customers identify with our website? : the effects of website identification on repeat purchase intention
King, Ruth C.
;
Schilhavy, Richard A. M.
;
Chowa, Charles
; …
- In:
International journal of electronic commerce : IJEC
20
(
2015/2016
)
3
,
pp. 319-354
Persistent link: https://www.econbiz.de/10011497351
Saved in:
8
Fashion shopping in multichannel retail : the role of technology in enhancing the customer experience
Blázquez, Marta
- In:
International journal of electronic commerce : IJEC
18
(
2013/14
)
4
,
pp. 97-116
Persistent link: https://www.econbiz.de/10010391419
Saved in:
9
Engineering the value network of the customer interface and marketing in the data-rich retail environment
Pousttchi, Key
;
Hufenbach, Yvonne
- In:
International journal of electronic commerce : IJEC
18
(
2013/14
)
4
,
pp. 17-41
Persistent link: https://www.econbiz.de/10010391422
Saved in:
10
Introduction to the special issue information technology in retail : toward omnichannel retailing
Piotrowicz, Wojciech
;
Cuthbertson, Richard
- In:
International journal of electronic commerce : IJEC
18
(
2013/14
)
4
,
pp. 5-15
Persistent link: https://www.econbiz.de/10010391423
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->