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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~isPartOf:"The service industries journal"
~subject:"Beziehungsmarketing"
~subject:"Learning organization"
~subject:"Ressourcenorientierter Ansatz"
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Search: subject:"firm performance"
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Beziehungsmarketing
Learning organization
Ressourcenorientierter Ansatz
Firm performance
69
Unternehmenserfolg
69
Dienstleistungssektor
14
Service industry
14
Relationship marketing
12
Franchising
7
KMU
7
SME
7
Dienstleistungsqualität
6
Service quality
6
Taiwan
6
Innovation management
5
Innovationsmanagement
5
Resource-based view
5
Spain
5
Spanien
5
firm performance
5
Business start-up
4
Deutschland
4
Germany
4
Industrie
4
Information technology
4
Informationstechnik
4
Lernende Organisation
4
Manufacturing industries
4
Productivity
4
Produktivität
4
Takeover
4
Unternehmensgründung
4
performance
4
Übernahme
4
Business services
3
China
3
Corporate Social Responsibility
3
Corporate social responsibility
3
Data envelopment analysis
3
Data-Envelopment-Analyse
3
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Article
18
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18
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18
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English
18
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Akroush, Mamoun N.
1
Ardyan, Elia
1
Auh, Seigyoung
1
Bin Ismail, Hishamuddin
1
Chen, Wun-hwa
1
Chiang, Ai-hsuan
1
Conceição-Conçalves, Vítor da
1
Esmaili, Ebrahim
1
Fatmawati, Indah
1
Gloede, Tristan D.
1
González-Benito, Óscar
1
Gupta, Ashish
1
Hammer, Antje
1
Hemmati, Amin
1
Hernández-Maestro, Rosa M.
1
Janthorn Sinthupundaja
1
Jung, Yeon Sung
1
Kalyar, Masood Nawaz
1
Keramati, Abbas
1
Kohda, Y.
1
Kowalski, Christoph
1
Mehrabi, Hamed
1
Mengüç, Bülent
1
Mishra, Hari Govind
1
Mojir, Navid
1
Mousakhani, Mohammad
1
Naderi, Reihaneh
1
Navee Chiadamrong
1
Nuryakin
1
Ommen, Oliver
1
Panni, Mohammad Fateh Ali Khan
1
Pulm, Jannis
1
Rafi, Nosheen
1
Rastgar, Abbas Ali
1
Rocha-Goncalves, Francisco
1
Sahu, G. P.
1
Sainam, Preethika
1
Shang, Kuo Chung
1
Shieh, Chich-jen
1
Singh, Sarabjot
1
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International journal of electronic customer relationship management : IJECRM
The service industries journal
Journal of business research : JBR
148
Industrial marketing management : the international journal for industrial and high-tech firms
74
Strategic management journal
54
The journal of business & industrial marketing
29
Cogent business & management
27
International journal of innovation management
25
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
24
International journal of production economics
24
International business review : the official journal of the European International Business Academy
22
Journal of business ethics : JOBE
22
Journal of the Academy of Marketing Science
21
Management decision : MD
21
Journal of open innovation : technology, market, and complexity
18
Journal of knowledge management
17
European journal of international management : EJIM
14
IEEE transactions on engineering management : EM
14
Journal of management & organization : JMO
14
Journal of strategic marketing
14
Long range planning : LRP ; international journal of strategic management
14
Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
14
Technology analysis & strategic management
14
British journal of management : BJM
13
International entrepreneurship and management journal
13
International journal of production research
13
Journal of management : JOM
13
Journal of world business : JWB
13
Technological forecasting & social change : an international journal
13
Technovation : the international journal of technological innovation, entrepreneurship and technology management
13
The international journal of productivity and performance management
13
The learning organization : TLO ; the international journal of critical studies in organizational learning
13
European management journal
12
International journal of hospitality management
12
International marketing review
12
Journal of Asian finance, economics and business : JAFEB
12
Journal of engineering and technology management : JET-M
12
Knowledge management research & practice : KMRP ; an official journal of the OR Society
12
Small business economics : an entrepreneurship journal
12
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
12
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
11
International journal of economic perspectives : IJEP
11
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ECONIS (ZBW)
18
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1
The missing link between analytics readiness and service
firm
performance
Auh, Seigyoung
;
Mengüç, Bülent
;
Sainam, Preethika
; …
- In:
The service industries journal
42
(
2022
)
3/4
,
pp. 148-177
Persistent link: https://www.econbiz.de/10013167416
Saved in:
2
The mediating effect of marketing capability in the relationship between CRM on business performance in Indonesia and Thailand service industry
Fatmawati, Indah
;
Nuryakin
;
Siriyota, Kumpanat
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 99-116
Persistent link: https://www.econbiz.de/10012939786
Saved in:
3
Does high supply chain integration enhance customer response speed?
Chiang, Ai-hsuan
;
Chen, Wun-hwa
;
Wu, Soushan
- In:
The service industries journal
35
(
2015
)
1/2
,
pp. 24-43
Persistent link: https://www.econbiz.de/10010491820
Saved in:
4
Clarifying the effect of customer knowledge management to improve business performance of banks : considering the role of electronic customer relationship management
Rastgar, Abbas Ali
;
Esmaili, Ebrahim
;
Naderi, Reihaneh
; …
- In:
International journal of electronic customer …
12
(
2019
)
2
,
pp. 108-123
Persistent link: https://www.econbiz.de/10012253367
Saved in:
5
Internal capabilities, external cooperation and proactive CSR on financial performance
Janthorn Sinthupundaja
;
Navee Chiadamrong
;
Kohda, Y.
- In:
The service industries journal
39
(
2019
)
15/16
,
pp. 1099-1122
Persistent link: https://www.econbiz.de/10012207451
Saved in:
6
The influence of e-CRM capability and co-information sharing activity on product competitiveness and marketing performance of small and medium-sized enterprises
Ardyan, Elia
;
Sugiyarti, Gita
- In:
International journal of electronic customer …
11
(
2017/2018
)
2
,
pp. 158-178
Persistent link: https://www.econbiz.de/10011966922
Saved in:
7
The effect of CRM stages along with brand images and values on sustainable corporate performance
Mishra, Hari Govind
;
Sinha, P. K.
;
Singh, Sarabjot
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 31-50
Persistent link: https://www.econbiz.de/10011471090
Saved in:
8
Interorganizational relationships and hospital financial performance : a resource-based perspective
Gloede, Tristan D.
;
Pulm, Jannis
;
Hammer, Antje
;
Ommen, …
- In:
The service industries journal
33
(
2013
)
13/14
,
pp. 1260-1274
Persistent link: https://www.econbiz.de/10010205344
Saved in:
9
"Organizational learning culture" : an ingenious device for promoting firm's innovativeness
Kalyar, Masood Nawaz
;
Rafi, Nosheen
- In:
The service industries journal
33
(
2013
)
12
,
pp. 1135-1147
Persistent link: https://www.econbiz.de/10010126451
Saved in:
10
Factors influencing adoption of relationship marketing practices for overall growth of firm : an ISM-based model validation
Gupta, Ashish
;
Sahu, G. P.
- In:
International journal of electronic customer …
7
(
2013
)
1
,
pp. 21-44
Persistent link: https://www.econbiz.de/10009783142
Saved in:
1
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