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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~isPartOf:"The service industries journal"
~subject:"Beziehungsmarketing"
~subject:"Learning organization"
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Beziehungsmarketing
Learning organization
Firm performance
69
Unternehmenserfolg
69
Dienstleistungssektor
14
Service industry
14
Relationship marketing
12
Franchising
7
KMU
7
SME
7
Dienstleistungsqualität
6
Service quality
6
Taiwan
6
Innovation management
5
Innovationsmanagement
5
Resource-based view
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Ressourcenorientierter Ansatz
5
Spain
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Spanien
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firm performance
5
Business start-up
4
Deutschland
4
Germany
4
Industrie
4
Information technology
4
Informationstechnik
4
Lernende Organisation
4
Manufacturing industries
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Productivity
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Produktivität
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Takeover
4
Unternehmensgründung
4
performance
4
Übernahme
4
Business services
3
China
3
Corporate Social Responsibility
3
Corporate social responsibility
3
Data envelopment analysis
3
Data-Envelopment-Analyse
3
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15
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Akroush, Mamoun N.
1
Ardyan, Elia
1
Auh, Seigyoung
1
Bin Ismail, Hishamuddin
1
Chen, Wun-hwa
1
Chiang, Ai-hsuan
1
Esmaili, Ebrahim
1
Fatmawati, Indah
1
González-Benito, Óscar
1
Gupta, Ashish
1
Hemmati, Amin
1
Hernández-Maestro, Rosa M.
1
Jung, Yeon Sung
1
Kalyar, Masood Nawaz
1
Keramati, Abbas
1
Mehrabi, Hamed
1
Mengüç, Bülent
1
Mishra, Hari Govind
1
Mojir, Navid
1
Mousakhani, Mohammad
1
Naderi, Reihaneh
1
Nuryakin
1
Panni, Mohammad Fateh Ali Khan
1
Rafi, Nosheen
1
Rastgar, Abbas Ali
1
Sahu, G. P.
1
Sainam, Preethika
1
Shang, Kuo Chung
1
Shieh, Chich-jen
1
Singh, Sarabjot
1
Sinha, P. K.
1
Siriyota, Kumpanat
1
Sugiyarti, Gita
1
Talukder, Dilruba
1
Tsaur, Sheng-hshiung
1
Wang, Chih-hung
1
Wu, Soushan
1
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International journal of electronic customer relationship management : IJECRM
The service industries journal
Journal of business research : JBR
78
Industrial marketing management : the international journal for industrial and high-tech firms
49
The journal of business & industrial marketing
22
Cogent business & management
18
Journal of the Academy of Marketing Science
15
International journal of innovation management
14
Journal of knowledge management
14
Strategic management journal
14
The learning organization : TLO ; the international journal of critical studies in organizational learning
13
Journal of open innovation : technology, market, and complexity
11
Knowledge management research & practice : KMRP ; an official journal of the OR Society
11
International journal of economic perspectives : IJEP
10
International journal of production economics
10
Journal of East European management studies : JEEMS
9
Journal of strategic marketing
9
Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
9
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
8
International business review : the official journal of the European International Business Academy
8
International journal of hospitality management
8
Journal of innovation & knowledge : JIK
8
Management decision : MD
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Business process management journal
7
Industrial and corporate change
7
International small business journal : researching entrepreneurship
7
Journal of international business studies : JIBS ; an official journal of the Academy of International Business
7
Long range planning : LRP ; international journal of strategic management
7
The international journal of productivity and performance management
7
British journal of management : BJM
6
European journal of international management : EJIM
6
Human systems management : HSM
6
International journal of entrepreneurial behaviour & research
6
International journal of manpower
6
International journal of production research
6
Journal of Asian finance, economics and business : JAFEB
6
Journal of engineering and technology management : JET-M
6
Journal of information & knowledge management : JIKM
6
Journal of international business and economics : JIBE
6
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ECONIS (ZBW)
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1
The missing link between analytics readiness and service
firm
performance
Auh, Seigyoung
;
Mengüç, Bülent
;
Sainam, Preethika
; …
- In:
The service industries journal
42
(
2022
)
3/4
,
pp. 148-177
Persistent link: https://www.econbiz.de/10013167416
Saved in:
2
The mediating effect of marketing capability in the relationship between CRM on business performance in Indonesia and Thailand service industry
Fatmawati, Indah
;
Nuryakin
;
Siriyota, Kumpanat
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 99-116
Persistent link: https://www.econbiz.de/10012939786
Saved in:
3
Does high supply chain integration enhance customer response speed?
Chiang, Ai-hsuan
;
Chen, Wun-hwa
;
Wu, Soushan
- In:
The service industries journal
35
(
2015
)
1/2
,
pp. 24-43
Persistent link: https://www.econbiz.de/10010491820
Saved in:
4
Clarifying the effect of customer knowledge management to improve business performance of banks : considering the role of electronic customer relationship management
Rastgar, Abbas Ali
;
Esmaili, Ebrahim
;
Naderi, Reihaneh
; …
- In:
International journal of electronic customer …
12
(
2019
)
2
,
pp. 108-123
Persistent link: https://www.econbiz.de/10012253367
Saved in:
5
The influence of e-CRM capability and co-information sharing activity on product competitiveness and marketing performance of small and medium-sized enterprises
Ardyan, Elia
;
Sugiyarti, Gita
- In:
International journal of electronic customer …
11
(
2017/2018
)
2
,
pp. 158-178
Persistent link: https://www.econbiz.de/10011966922
Saved in:
6
The effect of CRM stages along with brand images and values on sustainable corporate performance
Mishra, Hari Govind
;
Sinha, P. K.
;
Singh, Sarabjot
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 31-50
Persistent link: https://www.econbiz.de/10011471090
Saved in:
7
"Organizational learning culture" : an ingenious device for promoting firm's innovativeness
Kalyar, Masood Nawaz
;
Rafi, Nosheen
- In:
The service industries journal
33
(
2013
)
12
,
pp. 1135-1147
Persistent link: https://www.econbiz.de/10010126451
Saved in:
8
Factors influencing adoption of relationship marketing practices for overall growth of firm : an ISM-based model validation
Gupta, Ashish
;
Sahu, G. P.
- In:
International journal of electronic customer …
7
(
2013
)
1
,
pp. 21-44
Persistent link: https://www.econbiz.de/10009783142
Saved in:
9
Study on the relations among the customer knowledge management, learning organization, and organizational performance
Shieh, Chich-jen
- In:
The service industries journal
31
(
2011
)
5/6
,
pp. 791-807
Persistent link: https://www.econbiz.de/10009127023
Saved in:
10
Personal ties, reciprocity, competitive intensity, and performance of the strategic alliances in Taiwan's travel industry
Tsaur, Sheng-hshiung
;
Wang, Chih-hung
- In:
The service industries journal
31
(
2011
)
5/6
,
pp. 911-928
Persistent link: https://www.econbiz.de/10009127869
Saved in:
1
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