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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~subject:"Customer Loyalty"
~subject:"Customer satisfaction"
~subject:"Social web"
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Customer Loyalty
Customer satisfaction
Social web
Beziehungsmarketing
7
Relationship marketing
7
Consumer behaviour
6
Konsumentenverhalten
6
customer loyalty
6
Kundenzufriedenheit
5
E-commerce
4
Electronic Commerce
4
customer relationship management
3
customer satisfaction
3
CRM
2
Online retailing
2
Online-Handel
2
Airline
1
Alcohol consumption
1
Alcohol policy
1
Alkoholkonsum
1
Alkoholpolitik
1
Bangladesch
1
Bangladesh
1
CRM practices
1
Cloud Computing
1
Cloud computing
1
Confidence
1
Customer service
1
Data Mining
1
Data mining
1
Data protection
1
Datenschutz
1
Dienstleistungsqualität
1
E/CRM
1
Einzelhandel
1
Ernährungsindustrie
1
Fast Food
1
Fast food
1
Fluggesellschaft
1
Food industry
1
Food trade
1
Forecasting model
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5
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Ahmed, Waqar
1
Al-nassar, Bilal Ali Yaseen
1
Arsalan Najmi
1
Guimaraes, Tor
1
Huda, S. S. M. Sadrul
1
Kabir, Mohammad Humayun
1
Khoshfetrat, Atefeh
1
Paranjape, Ketan
1
Saha, Sunny
1
Seify, Mohsen
1
Tabaeeian, Reihaneh Alsadat
1
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International journal of electronic customer relationship management : IJECRM
Journal of retailing and consumer services
41
The service industries journal
14
Journal of business research : JBR
13
International journal of contemporary hospitality management
12
Cogent business & management
11
International journal of hospitality management
11
Journal of hospitality marketing & management
11
The TQM journal : the international review of organizational improvement
9
Services marketing quarterly
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Asia Pacific journal of marketing and logistics
7
Journal of Asian finance, economics and business : JAFEB
7
Journal of the Academy of Marketing Science
7
The international journal of bank marketing : IJBM
7
The journal of services marketing
7
International journal of quality & reliability management
6
International journal of quality and service sciences
6
Journal of open innovation : technology, market, and complexity
6
Psychology & marketing
6
Service business
6
International journal of business information systems : IJBIS
5
Journal of Islamic marketing
5
Journal of marketing analytics : JMA
5
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
5
Journal of service management
5
Journal of strategic marketing
5
The journal of applied business research
5
Total quality management & business excellence
5
Computer-mediated marketing strategies : social media and online brand communities
4
European journal of marketing : EJM
4
How to succeed in the digital age : strategies from 17 top managers
4
International Journal of Customer Relationship Marketing and Management (IJCRMM)
4
International journal of business excellence : IJBEX
4
International journal of e-business research : an official publication of the Information Resources Management Association
4
International journal of electronic marketing and retailing : IJEMR
4
International journal of services and operations management
4
International journal of services and operations management : IJSOM
4
Inventi impact: retailing & consumer services
4
Journal for global business advancement : JGBA
4
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ECONIS (ZBW)
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1
Influence of eCRM on customer satisfaction and
customer
loyalty
: a study on Bangladesh's fast food industry
Huda, S. S. M. Sadrul
;
Saha, Sunny
;
Kabir, Mohammad Humayun
- In:
International journal of electronic customer …
13
(
2021
)
1
,
pp. 30-44
Persistent link: https://www.econbiz.de/10012598022
Saved in:
2
Investigating factors in implementation of electronic customer relationship management and its consequences in private hospitals in Isfahan city
Seify, Mohsen
;
Tabaeeian, Reihaneh Alsadat
; …
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 225-245
Persistent link: https://www.econbiz.de/10012509228
Saved in:
3
Assessing channel quality to measure customers' outcome in online purchasing
Arsalan Najmi
;
Ahmed, Waqar
- In:
International journal of electronic customer …
11
(
2017/2018
)
2
,
pp. 179-201
Persistent link: https://www.econbiz.de/10011966928
Saved in:
4
The customer trust and customer commitment of e-customer relationship management : study at Jordan of mobile phone services
Al-nassar, Bilal Ali Yaseen
- In:
International journal of electronic customer …
9
(
2015
)
1
,
pp. 33-55
Persistent link: https://www.econbiz.de/10011575147
Saved in:
5
Testing cloud computing for customer satisfaction and loyalty
Guimaraes, Tor
;
Paranjape, Ketan
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 72-86
Persistent link: https://www.econbiz.de/10011471138
Saved in:
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