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~isPartOf:"International journal of financial services management : IJFSM"
~subject:"Bankgeschäft"
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Bankgeschäft
Dienstleistungsqualität
12
Service quality
12
Customer satisfaction
9
Kundenzufriedenheit
9
India
6
Indien
6
service quality
6
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Consumer behaviour
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customer satisfaction
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SERVQUAL
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bank
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Dabestani, Reza
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Kamal, Raj
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Khan, Abdul Gaffar
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Kumar, Devendra
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Lima, Reshma Pervin
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Mahmud, Md. Shahed
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Parahoo, Sanjai K.
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Shirouyehzad, Hadi
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International journal of financial services management : IJFSM
The international journal of bank marketing : IJBM
13
International journal of bank marketing
6
International journal of services and operations management
6
Cogent business & management
5
The TQM journal : the international review of organizational improvement
5
International journal of productivity and quality management : IJPQM
4
Journal of Islamic marketing
4
Journal of business economics and management
4
Praj̄nȧn : journal of social and management sciences
4
European research studies
3
International journal of economics and finance
3
International journal of services and operations management : IJSOM
3
Journal of Islamic economics, banking and finance
3
Journal of financial services marketing
3
Journal of financial services marketing : JFSM
3
Business ethics and leadership : BEL
2
International journal of Islamic and Middle Eastern finance and management
2
International journal of electronic finance : IJEF
2
Journal of Asian finance, economics and business : JAFEB
2
Journal of central banking theory and practice
2
Journal of innovation and entrepreneurship : JIE
2
Marketing intelligence & planning
2
Mudra : journal of finance and accounting
2
Qualitative research in financial markets
2
Services marketing quarterly
2
The IUP journal of marketing management : IJMM
2
Thunderbird international business review
2
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
1
African journal of business and economic research : AJBER
1
Amfiteatru economic : an economic and business research periodical
1
Analele Universităţii Dunărea de Jos Galaţi / 1
1
Arbeitspapiere zum Tätigkeitsfeld Risikomanagement und Versicherung
1
Banks and bank systems : international research journal
1
Basler Schriften zum Marketing
1
Business issues, competition and entrepreneurship
1
Challenges and trends in modern banking
1
Contemporary studies of risks in emerging technology
1
Cuadernos de administración : quarterly publication of Facultad de Ciencias de la Administración, Universidad del Valle
1
Digital Transformation of the Financial Industry : Approaches and Applications
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Investigating the relationship between service quality and customer satisfaction of BKash in Bangladesh
Khan, Abdul Gaffar
;
Mahmud, Md. Shahed
;
Lima, Reshma Pervin
- In:
International journal of financial services management …
10
(
2020
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10012284657
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2
Personal touch or convenient tech? : an investigation of customer channel preferences in retail banking
Ayyagari, Madhavi
;
Parahoo, Sanjai K.
- In:
International journal of financial services management …
9
(
2018
)
2
,
pp. 103-118
Persistent link: https://www.econbiz.de/10011914143
Saved in:
3
Diagnostic analysis on service quality parameters : a comparison of select banks in Uttarakhand, India
Singh, Saurabh
;
Kamal, Raj
;
Kumar, Devendra
- In:
International journal of financial services management …
8
(
2015
)
2
,
pp. 163-178
Persistent link: https://www.econbiz.de/10011547601
Saved in:
4
Sensitivity analysis and ranking a private bank branches by data envelopment analysis based on service quality approach
Tavakoli, Mohammad Mehdi
;
Shirouyehzad, Hadi
; …
- In:
International journal of financial services management …
6
(
2013
)
2
,
pp. 105-117
Persistent link: https://www.econbiz.de/10010237332
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