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~isPartOf:"International journal of financial services management : IJFSM"
~subject:"Financial services"
~subject:"Finanzdienstleistung"
~subject:"Service quality"
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International journal of financial services management : IJFSM
The international journal of bank marketing : IJBM
43
Journal of digital banking
25
Finance research letters
24
Journal of banking & finance
23
SpringerLink / Bücher
23
International journal of bank marketing
20
International journal of economics and finance
18
Research in international business and finance
17
Journal of financial services marketing : JFSM
16
Springer eBook Collection
16
Competition and profitability in European financial services : strategic, systemic and policy issues
15
Europäische Hochschulschriften / 5
15
The service industries journal
15
Cogent business & management
14
Praj̄nȧn : journal of social and management sciences
14
Cogent economics & finance
13
International journal of economics and financial issues : IJEFI
13
International journal of productivity and quality management : IJPQM
12
Qualitative research in financial markets
12
Applied economics
11
Journal of payments strategy & systems
11
Die Bank
10
Financial innovation : FIN
10
International journal of finance & banking studies : JJFBS
10
International journal of services and operations management
10
International review of financial analysis
10
Journal of financial services marketing
10
Journal of international financial markets, institutions & money
10
IMF working papers
9
International journal of Islamic and Middle Eastern finance and management
9
International journal of quality & reliability management
9
Journal of Asian finance, economics and business : JAFEB
9
The IUP journal of bank management : IJBM
9
Finance India : the quarterly journal of Indian Institute of Finance
8
Gabler Edition Wissenschaft
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Working paper
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Edward Elgar E-Book Archive
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European research studies
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International journal of business excellence
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ECONIS (ZBW)
11
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date (oldest first)
1
A comparative study of customer service level based on service marketing mix (7Ps) in selected public and private sector banks in Bhopal, MP, India, by using mystery shopping as a...
Kumar, Satyendra
;
Almoula, Trupti Samir
- In:
International journal of financial services management …
10
(
2020
)
3
,
pp. 239-267
Persistent link: https://www.econbiz.de/10012510366
Saved in:
2
Investigating the relationship between service quality and customer satisfaction of BKash in Bangladesh
Khan, Abdul Gaffar
;
Mahmud, Md. Shahed
;
Lima, Reshma Pervin
- In:
International journal of financial services management …
10
(
2020
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10012284657
Saved in:
3
How market orientation enhances business performance through value creation : Iranian commercial banks
Aghazadeh, Hashem
;
Rahmanian, Emad
;
Abolmolouki, Hassan
- In:
International journal of financial services management …
10
(
2020
)
1
,
pp. 18-37
Persistent link: https://www.econbiz.de/10012284660
Saved in:
4
Empirical investigation of antecedents of perceived recovery service quality : evidence from retail banking in United Arab Emirates
Jham, Vimi
- In:
International journal of financial services management …
9
(
2019
)
4
,
pp. 369-385
Persistent link: https://www.econbiz.de/10012147267
Saved in:
5
Personal touch or convenient tech? : an investigation of customer channel preferences in retail banking
Ayyagari, Madhavi
;
Parahoo, Sanjai K.
- In:
International journal of financial services management …
9
(
2018
)
2
,
pp. 103-118
Persistent link: https://www.econbiz.de/10011914143
Saved in:
6
Ex ante characteristics of acquirers and targets in Indian financial sector : an empirical analysis
Bhalla, Priya
- In:
International journal of financial services management …
8
(
2015
)
2
,
pp. 110-132
Persistent link: https://www.econbiz.de/10011547573
Saved in:
7
Diagnostic analysis on service quality parameters : a comparison of select banks in Uttarakhand, India
Singh, Saurabh
;
Kamal, Raj
;
Kumar, Devendra
- In:
International journal of financial services management …
8
(
2015
)
2
,
pp. 163-178
Persistent link: https://www.econbiz.de/10011547601
Saved in:
8
Islamic banks and conventional banks within the recent global financial crisis : empirical evidence from the GCC region
Kolsi, Mohamed Chakib
;
Zehri, Fatma
- In:
International journal of financial services management …
7
(
2014
)
3/4
,
pp. 196-218
Persistent link: https://www.econbiz.de/10011287748
Saved in:
9
Credit and investment risk : a comparative analysis of conventional and Islamic banks
Islam, Md. Ariful
;
Siddiqui, Mahmudul Hasan
;
Yousuf, …
- In:
International journal of financial services management …
7
(
2014
)
2
,
pp. 139-157
Persistent link: https://www.econbiz.de/10010483834
Saved in:
10
Sensitivity analysis and ranking a private bank branches by data envelopment analysis based on service quality approach
Tavakoli, Mohammad Mehdi
;
Shirouyehzad, Hadi
; …
- In:
International journal of financial services management …
6
(
2013
)
2
,
pp. 105-117
Persistent link: https://www.econbiz.de/10010237332
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