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~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of Business Ethics"
~isPartOf:"Journal of hospitality marketing & management"
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Search: subject:"Satisfaction"
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| 3 applied filters
Year of publication
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Subject
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Customer satisfaction
510
Kundenzufriedenheit
508
Dienstleistungsqualität
324
Service quality
324
Job satisfaction
291
Consumer behaviour
283
Konsumentenverhalten
283
Arbeitszufriedenheit
275
Hotel industry
269
Hotellerie
269
Beziehungsmarketing
212
Relationship marketing
212
Gastronomie
136
Restaurant industry
136
Employee retention
103
Tourism employees
103
Tourismusberufe
103
Mitarbeiterbindung
102
Emotion
98
Arbeitsverhalten
94
Work behaviour
94
Satisfaction
88
Hospital
65
Krankenhaus
65
Arbeitskräfte
64
Workforce
64
Customer service
60
Kundenservice
60
Hospitality industry
59
Gastgewerbe
56
Beschwerdemanagement
54
Complaint management
54
Leistungsmotivation
50
Work motivation
50
Arbeitsmobilität
49
Labour mobility
49
Zufriedenheit
43
Stress
42
Viral marketing
42
Virales Marketing
42
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Undetermined
576
Free
4
Type of publication
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Article
804
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Article in journal
752
Aufsatz in Zeitschrift
752
Case study
1
Fallstudie
1
Language
All
English
752
Undetermined
52
Author
All
Han, Heesup
31
Jang, Soocheong
14
Karatepe, Osman M.
14
Kim, Peter Beomcheol
13
Mattila, Anna S.
13
Wong, IpKin Anthony
13
Law, Chun Hung Roberts
12
Kim, Woo Gon
11
Hyun, Sunghyup Sean
10
Qu, Hailin
10
Guchait, Priyanko
9
Busser, James A.
8
Kim, Seongseop
8
Prentice, Catherine
8
Jung, Hyo Sun
7
Okumus, Fevzi
7
Park, Jeong-Yeol
7
Torres, Edwin N.
7
Yoon, Hye Hyun
7
Bilgihan, Anil
6
Bufquin, Diego
6
Gursoy, Dogan
6
Huang, Songshan
6
Kim, Hyun Jeong
6
Ma, Emily
6
Yu, Jongsik
6
Altinay, Levent
5
Back, Ki-Joon
5
Bai, Billy
5
Chua, Bee-Lia
5
DiPietro, Robin B.
5
Hanks, Lydia
5
Kim, Wansoo
5
Lee, Jin-soon
5
Lee, Sanghyeop
5
Line, Nathaniel D.
5
Ok, Chihyung
5
Ryu, Kisang
5
Shulga, Lenna V.
5
So, Kevin Kam Fung
5
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Published in...
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International journal of hospitality management
Journal of Business Ethics
Journal of hospitality marketing & management
Discussion paper series / IZA
583
IZA Discussion Papers
507
Journal of business research : JBR
461
Journal of retailing and consumer services
459
Social Indicators Research
387
IZA Discussion Paper
313
Journal of vocational behavior
295
The service industries journal
233
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
231
Tourism management : research, policies, practice
229
SOEPpapers on Multidisciplinary Panel Data Research
228
International journal of contemporary hospitality management
227
The international journal of human resource management
226
Journal of Services Marketing
225
The journal of services marketing
217
Cogent business & management
196
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
192
Journal of travel and tourism marketing
190
MPRA Paper
184
Journal of Happiness Studies
173
Journal of business ethics : JOBE
153
NBER working paper series
153
Working paper / National Bureau of Economic Research, Inc.
150
International Journal of Contemporary Hospitality Management
143
International Journal of Bank Marketing
136
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
135
International journal of human resource management
134
European Journal of Marketing
131
Tourism management perspectives : TMP
129
Journal of Managerial Psychology
127
Journal of managerial psychology
123
Journal of economic behavior & organization : JEBO
122
NBER Working Paper
122
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
119
SpringerLink / Bücher
119
Journal of business and psychology
113
International journal of happiness and development
112
Journal of career development
112
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Source
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ECONIS (ZBW)
752
RePEc
52
Showing
1
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10
of
804
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date (oldest first)
1
Augmented and virtual reality in hotels : impact on tourist
satisfaction
and intention to stay and return
Lim, Weng Marc
;
Jasim, K. Mohamed
;
Das, Madhumita
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014457823
Saved in:
2
High-performance work systems and employees' outcomes in challenging contexts : the role of hindrance stressors
Benítez-Núñez, Claudia
;
Dorta-Afonso, Daniel
;
De …
- In:
Journal of hospitality marketing & management
33
(
2024
)
6
,
pp. 807-830
Persistent link: https://www.econbiz.de/10014564242
Saved in:
3
The impact of management structure on guest
satisfaction
in chain-affiliated hotels and the moderating influence of chain scale
Cruz, Margarita
;
Hodari, Demian
;
Raub, Steffen P.
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457829
Saved in:
4
What happens to restaurant employees during times of distress? : a focus on separation strategies, emotional outcomes, and drinking behaviors
Hight, S. Kyle
;
Kitterlin-Lynch, Miranda
;
Cain, Lisa
; …
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457842
Saved in:
5
The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent
;
Alrawadieh, Zaid
;
Tulucu, Fadime
; …
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014310662
Saved in:
6
Reprint of: The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent
;
Alrawadieh, Zaid
;
Tulucu, Fadime
; …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014334761
Saved in:
7
Safety or service? : effects of employee prosocial safety-rule-breaking on consumer
satisfaction
Shum, Cass
;
Ghosh, Ankita
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209292
Saved in:
8
Social connectedness and well-being of elderly customers : do employee-to-customer interactions matter?
Feng, Kuo
;
Altinay, Levent
;
Alrawadieh, Zaid
- In:
Journal of hospitality marketing & management
32
(
2023
)
2
,
pp. 174-195
Persistent link: https://www.econbiz.de/10013545829
Saved in:
9
Satisfaction
with life and perception of healthcare services
Arboleda, Ana M.
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-6
Persistent link: https://www.econbiz.de/10014310672
Saved in:
10
Job crafting, leisure crafting, and well-being among hospitality employees : the roles of work-leisure facilitation and conflict
Teng, Hsiu-Yu
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014310941
Saved in:
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