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~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of advertising : official publication of the American Academy of Advertising"
~isPartOf:"Management international review : mir ; journal of international business"
~isPartOf:"Working Papers / eSocialSciences"
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Advertising effects
9
Werbewirkung
9
language
9
Advertising
6
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6
Dienstleistungsqualität
5
Service quality
5
education
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Borghi, Matteo
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International journal of hospitality management
Journal of advertising : official publication of the American Academy of Advertising
Management international review : mir ; journal of international business
Working Papers / eSocialSciences
Discussion paper series / IZA
98
IZA Discussion Paper
60
IZA Discussion Papers
57
NBER working paper series
33
Discussion paper / Centre for Economic Policy Research
29
Journal of international business studies : JIBS ; an official journal of the Academy of International Business
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European journal of international management : EJIM
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Higher School of Economics Research Paper
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International business review : the official journal of the European International Business Academy
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Journal of economic behavior & organization : JEBO
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Advances in educational technologies and instructional design (AETID) book series
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International journal of business communication : IJBC ; a publication of the Association of Business Communication
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International journal of cross cultural management : CCM
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The Palgrave handbook of the economics and language
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CESifo Working Paper
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Journal of population economics
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Physica A: Statistical Mechanics and its Applications
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Economics letters
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The economic journal : the journal of the Royal Economic Society
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The rise of management-speak
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Empirica : journal of european economics
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Journal of international management
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Prizren social science journal
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ECONIS (ZBW)
31
RePEc
10
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1
Formal versus casual : how do customers respond to service robots' uniforms? : the roles of service type and language style
Liu, Canmian
;
Xie, Lishan
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014439968
Saved in:
2
The impact of environmental messages on consumer responses to plant-based meat : does language style matter?
Ye, Tian
;
Mattila, Anna S.
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014227202
Saved in:
3
Career optimism of culturally and linguistically diverse hotel workers in the pandemic age
Manoharan, Ashokkumar
;
Jones, Janice
;
Jiang, Zhou
; …
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012435948
Saved in:
4
Leadership styles, motivating language, and work engagement : an empirical investigation of the hotel industry
Md Karim Rabiul
;
Tan Fee Yean
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012425010
Saved in:
5
Leveraging "human-likeness" of robotic service at restaurants
Lu, Lu
;
Zhang, Pei
;
Zhang, Tingting
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012495033
Saved in:
6
Unravelling the effects of cultural differences in the online appraisal of hospitality and tourism services
Mariani, Marcello M.
;
Borghi, Matteo
;
Okumus, Fevzi
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012300116
Saved in:
7
Cross-border communication and private participation projects : the role of genealogical language distance
Jiménez, Alfredo
;
Holmqvist, Jonas
;
Jiménez, Diego
- In:
Management international review : mir ; journal of …
59
(
2019
)
6
,
pp. 1009-1033
Persistent link: https://www.econbiz.de/10012130040
Saved in:
8
The role of language in the online evaluation of hospitality service encounters : an empirical study
Mariani, Marcello M.
;
Borghi, Matteo
;
Kazakov, Sergey
- In:
International journal of hospitality management
78
(
2019
),
pp. 50-58
Persistent link: https://www.econbiz.de/10012012699
Saved in:
9
"How may I help you?" : says a robot : examining language styles in the service encounter
Choi, Sungwoo
;
Liu, Qing
;
Mattila, Anna S.
- In:
International journal of hospitality management
82
(
2019
),
pp. 32-38
Persistent link: https://www.econbiz.de/10012121389
Saved in:
10
More than words : do emotional content and linguistic style matching matter on restaurant review helpfulness?
Wang, Xi
;
Tang, Liang
;
Kim, Eojina
- In:
International journal of hospitality management
77
(
2019
),
pp. 438-447
Persistent link: https://www.econbiz.de/10011988679
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