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~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of behavioral decision making"
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Search: subject_exact:"Empathy"
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Emotion
219
Consumer behaviour
94
Konsumentenverhalten
94
Customer satisfaction
51
Dienstleistungsqualität
51
Kundenzufriedenheit
51
Service quality
51
Hotel industry
50
Hotellerie
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Gastronomie
39
Restaurant industry
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Beziehungsmarketing
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Relationship marketing
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Arbeitszufriedenheit
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Job satisfaction
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Cognition
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Kognition
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Arbeitsverhalten
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Work behaviour
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Tourism employees
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Tourismusberufe
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Decision
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Entscheidung
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Experiment
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Stress
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Work stress
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Emotional labor
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Hospitality industry
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Personality psychology
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Persönlichkeitspsychologie
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Emotions
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Gastgewerbe
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Customer service
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Kundenservice
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Organizational behaviour
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Verhalten in Organisationen
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Brand management
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Hospital
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220
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Han, Heesup
6
Jang, Soocheong
6
Madera, Juan M.
6
Mattila, Anna S.
6
Lee, Lindsey
5
Kim, Jong-Hyeong
4
Kim, Woo Gon
4
Altinay, Levent
3
Ferrer, Rebecca A.
3
Guchait, Priyanko
3
Hyun, Sunghyup Sean
3
Kim, Peter Beomcheol
3
Min, Hyounae
3
Park, Jeong-Yeol
3
Pizam, Abraham
3
Qu, Hailin
3
Shapoval, Valeriya
3
Song, Hanqun
3
Ahn, Jiseon
2
Al-Ansi, Amr
2
Alrawadieh, Zaid
2
Arici, Hasan Evrim
2
Back, Robin M.
2
Baker, Melissa A.
2
Bilgihan, Anil
2
Bufquin, Diego
2
Chatterjee, Swagato
2
Dedeoğlu, Bekir Bora
2
Dunning, David
2
Garcia-Retamero, Rocio
2
Hwang, Jinsoo
2
Jang, Jichul
2
Jung, Hyo Sun
2
Kang, Juhee
2
Karatepe, Osman M.
2
Kim, DongHee
2
Kim, Hyun Jeong
2
Kim, Taegoo
2
Lee, Gyehee
2
Lee, JungHoon
2
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International journal of hospitality management
Journal of behavioral decision making
Journal of business research : JBR
235
Journal of retailing and consumer services
154
Journal of business ethics : JOBE
106
Tourism management : research, policies, practice
93
Psychology & marketing
86
Journal of consumer research : JCR ; an interdisciplinary bimonthly
78
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
77
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
74
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
67
Academy of Management journal : AMJ
62
Journal of economic psychology : research in economic psychology and behavioral economics
56
Journal of business and psychology
54
Journal of travel and tourism marketing
54
International journal of contemporary hospitality management
50
Journal of vocational behavior
50
Journal of hospitality marketing & management
48
SpringerLink / Bücher
48
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
47
Journal of economic behavior & organization : JEBO
46
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
45
The journal of services marketing
45
The service industries journal
44
Tourism management perspectives : TMP
44
Journal of managerial psychology
42
The journal of brand management : an international journal
42
Journal of marketing research : JMR
41
Discussion paper series / IZA
40
Human relations
40
European journal of marketing : EJM
39
The Academy of Management review : AMR
39
The journal of product & brand management
39
Cogent business & management
37
Research companion to emotion in organizations
36
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
34
Leadership & organization development journal
34
Marketing letters : a journal of research in marketing
34
Journal of marketing management : MM
32
International journal of consumer studies
30
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ECONIS (ZBW)
220
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220
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1
The role of language and emotional intelligence in judgments of real-life social and moral transgressions among Greek, Hungarian, and British users of English
Dewaele, Jean-Marc
;
Mavrou, Irini
;
Kyriakou, Andreas
; …
- In:
Journal of behavioral decision making
37
(
2024
)
1
,
pp. 1-12
Persistent link: https://www.econbiz.de/10014473513
Saved in:
2
The effects of trait social anxiety on affective and behavioral reactions to others' resource allocations
Anderl, Christine
;
Dorrough, Angela R.
;
Rohrbeck, Mariví
; …
- In:
Journal of behavioral decision making
35
(
2022
)
2
,
pp. 1-16
Persistent link: https://www.econbiz.de/10013165110
Saved in:
3
Emotion and intergroup cooperation : how verbal expressions of guilt, shame, and pride influence behavior in a social dilemma
Nunney, Samuel J.
;
Van der Schalk, Job
;
Manstead, …
- In:
Journal of behavioral decision making
35
(
2022
)
4
,
pp. 1-12
Persistent link: https://www.econbiz.de/10013464436
Saved in:
4
The impact of facial emotional expression on the effectiveness of charitable advertisements : the role of sympathy and manipulative intent
Kang, In-Hye
;
Leliveld, Marijke C.
;
Ferraro, Rosellina
- In:
Journal of behavioral decision making
35
(
2022
)
5
,
pp. 1-15
Persistent link: https://www.econbiz.de/10013464459
Saved in:
5
Numerical cognitive reflection, but not verbal cognitive reflection, moderates the association between trait anxiety and affective decision-making
Li, Danfeng
;
Wang, Jianming
;
Ao, Man
- In:
Journal of behavioral decision making
37
(
2024
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10014473539
Saved in:
6
Women who cry to manipulate others face more backlash than men
Pittarello, Andrea
;
Motro, Daphna
- In:
Journal of behavioral decision making
37
(
2024
)
2
,
pp. 1-14
Persistent link: https://www.econbiz.de/10014473642
Saved in:
7
Look on the bright side : emojis impact tipping behaviour
Lefebvre, Sarah
;
Boman, Laura
;
Orlowski, Marissa
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014457828
Saved in:
8
To share or not to share? : a double-edge effect of narcissism on knowledge sharing in hospitality
Wang, Zhaochen
;
Yang, Sainan
;
Li, Xin
;
Liu, Pei
;
Liu, Nan
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014457832
Saved in:
9
What happens to restaurant employees during times of distress? : a focus on separation strategies, emotional outcomes, and drinking behaviors
Hight, S. Kyle
;
Kitterlin-Lynch, Miranda
;
Cain, Lisa
; …
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457842
Saved in:
10
Reprint of: The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent
;
Alrawadieh, Zaid
;
Tulucu, Fadime
; …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014334761
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