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~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Psychology & marketing"
~isPartOf:"Бизнес Информ"
~person:"Wei, Wei"
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Search: subject_exact:"Consumer preferences"
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Consumer behaviour
11
Konsumentenverhalten
11
Customer satisfaction
4
Dienstleistungsqualität
4
Kundenzufriedenheit
4
Service quality
4
Beziehungsmarketing
3
Relationship marketing
3
Viral marketing
3
Virales Marketing
3
Airbnb
2
Beschwerdemanagement
2
Complaint management
2
Customer service
2
Kundenservice
2
Word-of-mouth
2
Advertising effects
1
Affect
1
Analysis of variance
1
Arousal
1
Artificial intelligence
1
Attribution of responsibility
1
Bewertung
1
Brand
1
Brand image
1
Brand management
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Brand perception
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Business model
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Complaints
1
Confidence
1
Consumer commitment
1
Coronavirus
1
Covid-19
1
Curiosity
1
Customer emotions
1
Customer experience
1
Data breach
1
Density
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Emotion
1
Error stability
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11
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Wei, Wei
Han, Heesup
37
Jang, Soocheong
31
Mattila, Anna S.
27
Prentice, Catherine
22
Septianto, Felix
20
Park, Jungkun
18
Dhir, Amandeep
17
Jebarajakirthy, Charles
16
Paul, Justin
15
Loureiro, Sandra Maria Correia
14
Thaichon, Park
14
Kaur, Puneet
13
Dwivedi, Yogesh Kumar
12
Hollebeek, Linda D.
12
Jeong, EunHa
12
Line, Nathaniel D.
12
Lombart, Cindy
12
Talwar, Shalini
12
Woodside, Arch G.
12
Wu, Luorong
12
Zhang, Lu
12
Otterbring, Tobias
11
Pantano, Eleonora
11
Yi, Youjae
11
Agag, Gomaa
10
Das, Gopal
10
Hanks, Lydia
10
Hyun, Sunghyup Sean
10
Kim, Woo Gon
10
Klaus, Philipp
10
Mortimer, Gary
10
Rana, Nripendra P.
10
Khan, Imran
9
Kim, Jungkeun
9
Kim, Seongseop
9
Ladhari, Riadh
9
Law, Chun Hung Roberts
9
Liu, Qing
9
Lu, Lu
9
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International journal of hospitality management
Journal of retailing and consumer services
Psychology & marketing
Бизнес Информ
International journal of contemporary hospitality management
2
Journal of business research : JBR
2
Tourism management : research, policies, practice
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality and tourism insights
1
Journal of hospitality marketing & management
1
Tourism management perspectives : TMP
1
Tourism review : the official journal of the AIEST
1
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ECONIS (ZBW)
11
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1
The impact of service robots on consumer response : examining the roles of consumers' service expertise and technology expertise
Zheng, Xiaoyun
;
Wang, Yao-Chin
;
Wei, Wei
;
Zhang, Lu
;
Huo, Da
- In:
Psychology & marketing
40
(
2023
)
11
,
pp. 2341-2354
Persistent link: https://www.econbiz.de/10014432405
Saved in:
2
Pet influencers on social media : the joint effect of message appeal and narrator
Zhang, Lu
;
Wei, Wei
;
Rathjens, Bobbie
;
Zheng, Yanyan
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014310684
Saved in:
3
Integrating the tourist gaze with the social servicescape : implications for creating memorable theme park experiences
Zheng, Yanyan
;
Wei, Wei
;
Line, Nathaniel D.
;
Zhang, Lu
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435937
Saved in:
4
The effect of perceived error stability, brand perception, and relationship norms on consumer reaction to data breaches
Gao, Yixing
;
Zhang, Lu
;
Wei, Wei
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012495061
Saved in:
5
Social distancing : the effect of density and power on restaurant consumers
Zhang, Lu
;
Wei, Wei
;
Line, Nathaniel D.
;
McGinley, Sean
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012585675
Saved in:
6
When positive reviews backfire : the effect of review dispersion and expectation disconfirmation on Airbnb guests' experiences
Zhang, Lu
;
Wei, Wei
;
Line, Nathaniel D.
;
Cheng, Yusi
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012585693
Saved in:
7
Complaints and resolutions in a peer-to-peer business model
Moon, Hyoungeun
;
Wei, Wei
;
Miao, Li
- In:
International journal of hospitality management
81
(
2019
),
pp. 239-248
Persistent link: https://www.econbiz.de/10012128338
Saved in:
8
Customer emotions minute by minute : how guests experience different emotions within the same service environment
Torres, Edwin N.
;
Wei, Wei
;
Hua, Nan
;
Chen, Po-Ju
- In:
International journal of hospitality management
77
(
2019
),
pp. 128-138
Persistent link: https://www.econbiz.de/10011988465
Saved in:
9
Improving consumer commitment through the integration of self-service technologies : a transcendent consumer experience perspective
Wei, Wei
;
Torres, Edwin
;
Hua, Nan
- In:
International journal of hospitality management
59
(
2016
),
pp. 105-115
Persistent link: https://www.econbiz.de/10011609958
Saved in:
10
Customer engagement behaviors and hotel responses
Wei, Wei
;
Miao, Li
;
Huang, Zhuowei
- In:
International journal of hospitality management
33
(
2013
),
pp. 316-330
Persistent link: https://www.econbiz.de/10009746352
Saved in:
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