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~isPartOf:"International journal of hospitality management"
~isPartOf:"Marketing intelligence & planning"
~subject:"Service quality"
~type:"article"
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Service quality
Bewertung
22
Evaluation
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Consumer behaviour
10
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Chen, Yong
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Chou, Sheng-Fang
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Dagdeviren, Metin
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Gan, Bernard
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Jaiswal, Anand Kumar
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Kim, Sungsoo
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International journal of hospitality management
Marketing intelligence & planning
Economics of education review
7
Auditing : a journal of practice & theory
5
Journal of policy analysis and management : the journal of the Association for Public Policy Analysis and Management
5
The TQM journal : the international review of organizational improvement
4
The journal of economic education
4
American economic journal : a journal of the American Economic Association
3
European research studies
3
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
3
Journal of public economics
3
Journal of travel and tourism marketing
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Applied economics letters
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Dienstleistungsorientierung in der universitären Ausbildung : mehr Qualität im betriebswirtschaftlichen Studium ; Festschrift für Prof. Dr. Ursula Hansen zum 60. Geburtstag
2
Education economics
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Higher-order factorization machines : implementation, application, and comparison of a state-of-the-art recommender approach
2
International journal of contemporary hospitality management
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International journal of market research : JMRS ; the journal of the Market Research Society
2
International journal of quality and innovation
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Journal of hospitality marketing & management
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Journal of retailing
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Journal of retailing and consumer services
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Journal of the Operational Research Society
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Quantitative economics : QE ; journal of the Econometric Society
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The American economic review
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The journal of services marketing
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The journal of structured finance
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Accounting and finance : journal of the Accounting Association of Australia and New Zealand
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Accounting horizons : a quarterly publication of the American Accounting Association
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Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
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Accroître le transfert des apprentissages : vers de nouvelles connaissances, pratiques et expériences
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Acta Universitatis Danubius / Oeconomica
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Amfiteatru economic : an economic and business research periodical
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Asia Pacific journal of marketing and logistics
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Asia-Pacific journal of accounting & economics : APJAE
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Asian journal of business and accounting : AJBA
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Asian journal of marketing : the official journal of the Marketing Institute of Singapore
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Australasian marketing journal
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1
The signaling and reputational effects of customer ratings on hotel revenues : evidence from TripAdvisor
Sayfuddin, A. T. M.
;
Chen, Yong
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013327968
Saved in:
2
Investigating a comparative evaluation approach in explaining loyalty
Jaiswal, Anand Kumar
;
Lemmink, Jos
- In:
Marketing intelligence & planning
35
(
2017
)
7
,
pp. 937-954
Persistent link: https://www.econbiz.de/10011798112
Saved in:
3
Effective restaurant rating scale development and a mystery shopper evaluation approach
Liu, Chih-hsing
;
Su, Ching-shu
;
Gan, Bernard
;
Chou, …
- In:
International journal of hospitality management
43
(
2014
),
pp. 53-64
Persistent link: https://www.econbiz.de/10010427933
Saved in:
4
A hybrid multi-criteria decision making model to evaluate hotel websites
Akincilar, Aykan
;
Dagdeviren, Metin
- In:
International journal of hospitality management
36
(
2014
),
pp. 263-271
Persistent link: https://www.econbiz.de/10010239279
Saved in:
5
The moderating role of perceived risk in loyalty intentions : an investigation in a service context
Tam, Jackie Lai-Ming
- In:
Marketing intelligence & planning
30
(
2012
)
1
,
pp. 33-52
Persistent link: https://www.econbiz.de/10009508100
Saved in:
6
An examination of electronic video clips in the context of hotel Websites
Kim, Sungsoo
;
Mattila, Anna S.
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 612-618
Persistent link: https://www.econbiz.de/10009130569
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