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~isPartOf:"International journal of hospitality management"
~isPartOf:"Marketing letters : a journal of research in marketing"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Beziehungsmarketing
6
Relationship marketing
6
Customer participation
5
Consumer behaviour
4
Dienstleistungsqualität
4
Konsumentenverhalten
4
Service quality
4
Customer satisfaction
3
Customer integration
2
Customer service
2
Customer value
2
Kundenintegration
2
Kundenservice
2
Kundenwert
2
Airbnb
1
Beschwerdemanagement
1
Betriebliche Wertschöpfung
1
Brand management
1
Co-creation
1
Complaint management
1
Consumer empowerment
1
Customer behavior
1
Customer citizenship behavior
1
Customer complaints
1
Customer participation behavior
1
Customer perceived value
1
Customer voting
1
Customer-perceived value
1
Ethiopia
1
Feldforschung
1
Field research
1
Gastronomie
1
Losers
1
Loyalty
1
Mandatory participation
1
Markenführung
1
Marketing management
1
Marketingmanagement
1
Meta-Analyse
1
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3
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Chen, Sandy C.
1
Costers, Annelies
1
Hazée, Simon
1
Kim, Eojina
1
Raab, Carola
1
Tanford, Sarah
1
Tang, Liang
1
Van Vaerenbergh, Yves
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International journal of hospitality management
Marketing letters : a journal of research in marketing
Journal of business research : JBR
6
The journal of services marketing
6
Journal of retailing and consumer services
5
The service industries journal
4
Journal of service research : JSR
3
Journal of service theory and practice
3
Service business
3
Journal of service management
2
Journal of service research
2
Tourism management : research, policies, practice
2
Asia Pacific business review
1
Economies : open access journal
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of bank marketing
1
International journal of business information systems : IJBIS
1
International journal of consumer studies
1
International journal of contemporary hospitality management
1
International journal of emerging markets
1
International journal of productivity and quality management : IJPQM
1
International journal of quality and service sciences
1
International journal of services, economics and management
1
Inventi impact: retailing & consumer services
1
Journal of business ethics : JOBE
1
Journal of business market management : JBM
1
Journal of economic development
1
Journal of global marketing
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality marketing & management
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of marketing research
1
Journal of promotion management : innovations in planning and applied research
1
Journal of the Academy of Marketing Science
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Management decision : MD
1
Marketing : ZFP ; journal of research and management
1
The international journal of bank marketing : IJBM
1
The journal of business & industrial marketing
1
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ECONIS (ZBW)
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1
The role of customer behavior in forming perceived value at restaurants : a multidimensional approach
Kim, Eojina
;
Tang, Liang
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241862
Saved in:
2
Customer
participation
in service recovery : a meta-analysis
Van Vaerenbergh, Yves
;
Hazée, Simon
;
Costers, Annelies
- In:
Marketing letters : a journal of research in marketing
29
(
2018
)
4
,
pp. 465-483
Persistent link: https://www.econbiz.de/10011964332
Saved in:
3
Antecedents of mandatory
customer
participation
in service encounters : an empirical study
Chen, Sandy C.
;
Raab, Carola
;
Tanford, Sarah
- In:
International journal of hospitality management
46
(
2015
),
pp. 65-75
Persistent link: https://www.econbiz.de/10011301996
Saved in:
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