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~isPartOf:"International journal of hospitality management"
~isPartOf:"Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies"
~isPartOf:"The service industries journal"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Confidence"
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Confidence
134
Vertrauen
134
Consumer behaviour
52
Konsumentenverhalten
52
Beziehungsmarketing
37
Relationship marketing
37
Trust
25
Dienstleistungsqualität
23
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trust
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Han, Heesup
5
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International journal of hospitality management
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
The service industries journal
Journal of business research : JBR
174
Journal of economic behavior & organization : JEBO
153
Journal of retailing and consumer services
129
Industrial marketing management : the international journal for industrial and high-tech firms
117
Journal of business ethics : JOBE
94
Journal of economic psychology : research in economic psychology and behavioral economics
75
Management science : journal of the Institute for Operations Research and the Management Sciences
54
Journal of behavioral and experimental economics
53
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
53
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
52
Technological forecasting & social change : an international journal
49
Economics letters
47
Cogent business & management
45
Games and economic behavior
42
International journal of networking and virtual organisations : IJNVO
42
The journal of business & industrial marketing
42
International journal of project management : the journal of The International Project Management Association
39
Asia Pacific journal of marketing and logistics
36
Experimental economics : a journal of the Economic Science Association
35
The international journal of human resource management
34
Journal of internet commerce
33
The journal of socio-economics
33
Electronic commerce research
31
Pakistan journal of commerce and social sciences
31
Tourism management : research, policies, practice
31
Psychology & marketing
30
International journal of business information systems : IJBIS
29
International journal of electronic marketing and retailing : IJEMR
29
Public management review
29
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
29
International journal of contemporary hospitality management
28
Journal of knowledge management
28
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
28
Journal of hospitality marketing & management
27
Journal of travel and tourism marketing
27
The international journal of bank marketing : IJBM
27
Games
26
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ECONIS (ZBW)
134
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11
Determinants and consequences of trust in AI-based customer service chatbots
Prakash, Ashish Viswanath
;
Joshi, Arun
;
Nim, Shubhi
; …
- In:
The service industries journal
43
(
2023
)
9/10
,
pp. 642-675
Persistent link: https://www.econbiz.de/10014321618
Saved in:
12
Using social exchange perspective to explain customer voluntary performance behavior
Dai, You-De
;
Liu, Ying-Chan
;
Zhuang, Wen-Long
;
Wang, …
- In:
The service industries journal
43
(
2023
)
9/10
,
pp. 764-784
Persistent link: https://www.econbiz.de/10014321623
Saved in:
13
A greener way to stay : the role of perceived sustainability in generating loyalty to Airbnb
Garrod, Brian
;
Zhao, Anita Lifen
;
Koenig-Lewis, Nicole
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014310661
Saved in:
14
The role of online reviews in restaurant selection intentions : a latent growth modeling approach
Xia, Yingxue
;
Ha, Hong Youl
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014311443
Saved in:
15
Owned media or earned media? : the influence of social media types on impulse buying intention in internet celebrity restaurants
Zhou, Yan
;
Li, Yong-Quan
;
Ruan, Wen-Qi
;
Zhang, Shu-Ning
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014311444
Saved in:
16
Effects of offering incentives for reviews on trust : role of review quality and incentive source
Ai, Jin
;
Gursoy, Dogan
;
Liu, Yue
;
Lv, Xingyang
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013266168
Saved in:
17
Are unmanned smart hotels du jour or are they here forever? : experiential pathway analysis of antecedents of satisfaction and loyalty
Chang, Yee-Shan
;
Cheah, Jun-Hwa
;
Lim, Xin-Jean
; …
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013255958
Saved in:
18
Unifying technology and people : revisiting service in a digitally transformed world
Kandampully, Jay
;
Bilgihan, Anil
;
Li, Daisy K.
- In:
The service industries journal
42
(
2022
)
1/2
,
pp. 21-41
Persistent link: https://www.econbiz.de/10013167400
Saved in:
19
Ghost kitchens on the rise : effects of knowledge and perceived benefit-risk on customers’ behavioral intentions
Cai, Ruiying
;
Leung, Xi Y.
;
Chi, Christina Geng-Qing
- In:
International journal of hospitality management
101
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013271301
Saved in:
20
Ethical leadership, trust in organization and their impacts on critical hotel employee outcomes
Eluwole, Kayode K.
;
Karatepe, Osman M.
;
Avci, Turgay
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013185203
Saved in:
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