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~isPartOf:"International journal of hospitality management"
~isPartOf:"Working paper"
~subject:"Kundenzufriedenheit"
~subject:"Sozialer Indikator"
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Search: subject:"Satisfaction"
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Kundenzufriedenheit
Sozialer Indikator
Customer satisfaction
364
Arbeitszufriedenheit
239
Job satisfaction
239
Dienstleistungsqualität
228
Service quality
228
Hotel industry
205
Hotellerie
205
Consumer behaviour
192
Konsumentenverhalten
192
Beziehungsmarketing
145
Relationship marketing
145
Satisfaction
143
Gastronomie
102
Restaurant industry
102
Zufriedenheit
98
Tourism employees
85
Tourismusberufe
85
Employee retention
82
Mitarbeiterbindung
82
Emotion
77
Arbeitsverhalten
76
Work behaviour
76
Lebensqualität
51
Quality of life
51
Arbeitskräfte
48
Workforce
48
Customer service
47
Hospital
47
Krankenhaus
47
Kundenservice
47
Hospitality industry
46
Gastgewerbe
43
Arbeitsmobilität
42
Labour mobility
42
Leistungsmotivation
41
Work motivation
41
Coronavirus
36
Beschwerdemanagement
34
Complaint management
34
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Undetermined
238
Free
20
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Article
355
Book / Working Paper
21
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Article in journal
355
Aufsatz in Zeitschrift
355
Graue Literatur
20
Non-commercial literature
20
Arbeitspapier
19
Working Paper
19
Amtliche Publikation
1
Case study
1
Fallstudie
1
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English
375
French
1
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Han, Heesup
21
Jang, Soocheong
13
Mattila, Anna S.
10
Guchait, Priyanko
9
Hyun, Sunghyup Sean
7
Clark, Andrew E.
6
Law, Chun Hung Roberts
6
Wong, IpKin Anthony
6
Back, Ki-Joon
5
Kim, Wansoo
5
Qu, Hailin
5
Xu, Xun
5
Ha, Jooyeon
4
Hanks, Lydia
4
Kim, Seongseop
4
Kim, Woo Gon
4
Lee, Jin-soon
4
Lee, Sanghyeop
4
Line, Nathaniel D.
4
Prentice, Catherine
4
Ryu, Kisang
4
Wu, Luorong
4
Yu, Jongsik
4
Ahn, Jiseon
3
Al-Ansi, Amr
3
Altinay, Levent
3
Assaf, A. Georges
3
Bai, Billy
3
Bilgihan, Anil
3
Chua, Bee-Lia
3
D'Ambrosio, Conchita
3
Gursoy, Dogan
3
Hua, Nan
3
Hwang, Jinsoo
3
Jung, Hyo Sun
3
Kim, Hyunsu
3
Lai, Ivan K. W.
3
Lee, Lindsey
3
Lee, Minwoo
3
Lu, Lu
3
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Institution
All
Cornell University / Food and Nutrition Policy Program
1
Published in...
All
International journal of hospitality management
Working paper
Journal of retailing and consumer services
419
Journal of business research : JBR
290
The journal of services marketing
193
The service industries journal
172
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
170
Tourism management : research, policies, practice
169
Journal of travel and tourism marketing
163
Journal of hospitality marketing & management
153
International journal of contemporary hospitality management
140
Cogent business & management
103
Services marketing quarterly
99
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
95
Journal of service research : JSR
88
Journal of air transport management
87
Asia Pacific journal of marketing and logistics
85
Service business
85
The TQM journal : the international review of organizational improvement
83
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
82
Tourism management perspectives : TMP
82
Psychology & marketing
78
International journal of productivity and quality management : IJPQM
72
Journal of the Academy of Marketing Science
72
Industrial marketing management : the international journal for industrial and high-tech firms
69
Journal of service management
69
The international journal of bank marketing : IJBM
66
Total quality management & business excellence
64
International journal of quality and service sciences
63
International journal of services and operations management
63
Journal of strategic marketing
63
Tourism analysis : an interdisciplinary tourism & hospitality journal
61
European journal of marketing : EJM
59
Journal of Asian finance, economics and business : JAFEB
59
Managing service quality : MSQ ; an international journal
57
International journal of quality & reliability management
56
International journal of services, economics and management
52
Journal of retailing
52
Journal of marketing
51
SpringerLink / Bücher
51
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
50
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ECONIS (ZBW)
376
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1
Identity, policy
satisfaction
, perceived character : what factors explain President Duterte's popularity?
Ducanes, Geoffrey M.
;
Rood, Steven
;
Tigno, Jorge V.
-
2023
Persistent link: https://www.econbiz.de/10014331775
Saved in:
2
Augmented and virtual reality in hotels : impact on tourist
satisfaction
and intention to stay and return
Lim, Weng Marc
;
Jasim, K. Mohamed
;
Das, Madhumita
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014457823
Saved in:
3
Are the upwardly-mobile more left-wing?
Clark, Andrew E.
;
Cotofan, Maria
-
2024
Persistent link: https://www.econbiz.de/10014526545
Saved in:
4
The impact of management structure on guest
satisfaction
in chain-affiliated hotels and the moderating influence of chain scale
Cruz, Margarita
;
Hodari, Demian
;
Raub, Steffen P.
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457829
Saved in:
5
Reprint of: The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent
;
Alrawadieh, Zaid
;
Tulucu, Fadime
; …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014334761
Saved in:
6
The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent
;
Alrawadieh, Zaid
;
Tulucu, Fadime
; …
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014310662
Saved in:
7
Safety or service? : effects of employee prosocial safety-rule-breaking on consumer
satisfaction
Shum, Cass
;
Ghosh, Ankita
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209292
Saved in:
8
Take the highway? paved roads and well-being in Africa
Djemaï, Elodie
;
Clark, Andrew E.
;
D'Ambrosio, Conchita
-
2023
Persistent link: https://www.econbiz.de/10014476000
Saved in:
9
Multidimensional disadvantage and wellbeing
Riggs, Lynn
-
2023
Persistent link: https://www.econbiz.de/10014383882
Saved in:
10
Evaluating impacts of the physical servicescape on
satisfaction
in cancer care waiting experiences
Lugosi, Peter
;
O'Brien, Colette
;
Olya, Hossein
;
Pink, …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-7
Persistent link: https://www.econbiz.de/10014334444
Saved in:
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