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~isPartOf:"International journal of hospitality management"
~person:"Oswald, Andrew J."
~person:"Prentice, Catherine"
~type_genre:"Article in journal"
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Search: subject_exact:"Glücksspiel"
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Dienstleistungsqualität
4
Gambling
4
Glücksspiel
4
Service quality
4
Beziehungsmarketing
3
Customer satisfaction
3
Kundenzufriedenheit
3
Relationship marketing
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Consumer behaviour
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Konsumentenverhalten
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Macau
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Membership
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Southeast Asia
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Asiatisch-pazifischer Raum
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Attitudinal loyalty
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Casino marketing, Macau
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Casino service quality
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Casinos
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China
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Chinese gamblers
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Dienstleistungsberufe
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Macau casinos
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Oswald, Andrew J.
Prentice, Catherine
Lucas, Anthony F.
5
Suh, Eunju
5
Wong, IpKin Anthony
5
Lee, Seoki
4
Wan, Penny Yim King
3
Lam, Desmond
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Tanford, Sarah
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Agrusa, Jerome
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Alhaery, Matt
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Dang, T. Trent
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Dioko, Leonardo Don A. N.
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Dong, Shi Yong
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International journal of hospitality management
Journal of business research : JBR
6
Journal of retailing and consumer services
4
International journal of contemporary hospitality management
2
Psychology & marketing
2
Services marketing quarterly
2
Journal of health economics
1
Journal of hospitality marketing & management
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Journal of vacation marketing
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Journal of vacation marketing : an international journal
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Tourism and hospitality research : the surrey quarterly review
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ECONIS (ZBW)
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Embracing or fighting the urge : a multilevel investigation on casino service, branding and impulsive gambling
Prentice, Catherine
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
56
(
2016
),
pp. 109-118
Persistent link: https://www.econbiz.de/10011521730
Saved in:
2
A patron, a referral and why in Macau casinos : the case of mainland Chinese gamblers
Zeng, Zhong Lu
;
Prentice, Catherine
- In:
International journal of hospitality management
36
(
2014
),
pp. 167-175
Persistent link: https://www.econbiz.de/10010239298
Saved in:
3
Linking service quality, customer satisfaction and loyalty in casinos, does membership matter?
Dong, Shi Yong
;
Prentice, Catherine
;
He, Wei
- In:
International journal of hospitality management
40
(
2014
),
pp. 81-91
Persistent link: https://www.econbiz.de/10010388587
Saved in:
4
Emotional intelligence and adaptability : service encounters between casino hosts and premium players
Prentice, Catherine
;
King, Brian
- In:
International journal of hospitality management
32
(
2013
),
pp. 287-294
Persistent link: https://www.econbiz.de/10009718334
Saved in:
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