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~isPartOf:"International journal of hospitality management"
~subject:"Konsumentenverhalten"
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Konsumentenverhalten
Hotel industry
434
Hotellerie
434
Consumer behaviour
309
Beziehungsmarketing
280
Relationship marketing
280
Dienstleistungsqualität
221
Service quality
221
Customer satisfaction
203
Kundenzufriedenheit
203
Gastronomie
166
Restaurant industry
166
Hospitality industry
149
Gastgewerbe
147
Corporate Social Responsibility
106
Corporate social responsibility
106
Brand management
103
Markenführung
103
Arbeitsverhalten
102
Work behaviour
102
Environmental management
92
Umweltmanagement
91
Arbeitszufriedenheit
84
Führungsstil
84
Job satisfaction
84
Leadership style
84
USA
82
United States
82
Firm performance
81
Unternehmenserfolg
81
Hospital
77
Krankenhaus
77
Emotion
74
Customer service
70
Kundenservice
70
Brand image
68
Markenimage
68
Human Resource Management
67
Personalmanagement
66
Tourism employees
63
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Undetermined
220
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Article
309
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Article in journal
309
Aufsatz in Zeitschrift
309
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English
309
Author
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Han, Heesup
17
Mattila, Anna S.
12
Jang, Soocheong
10
Heo, Cindy Yoonjoung
7
Hyun, Sunghyup Sean
7
Lee, Seoki
7
Miao, Li
7
Wei, Wei
6
Wu, Luorong
6
Gursoy, Dogan
5
Wong, IpKin Anthony
5
Ahn, Jiseon
4
Gao, Yixing
4
Jeong, EunHa
4
Kim, Wansoo
4
Liu, Qing
4
Lu, Lu
4
Qu, Hailin
4
Reynolds, Dennis
4
Seo, Soobin
4
So, Kevin Kam Fung
4
Tang, Liang
4
Xu, Xun
4
Zhang, Lu
4
Back, Ki-Joon
3
Bai, Billy
3
Chua, Bee-Lia
3
Fan, Alei
3
Hanks, Lydia
3
Hwang, Jinsoo
3
Im, Jinyoung
3
Kang, Juhee
3
Kim, Eojina
3
Kim, Woo Gon
3
King, Ceridwyn
3
Law, Chun Hung Roberts
3
Lehto, Xinran Y.
3
Line, Nathaniel D.
3
Loureiro, Sandra Maria Correia
3
Magnini, Vincent P.
3
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International journal of hospitality management
Journal of business research : JBR
820
Journal of retailing and consumer services
772
The journal of product & brand management
305
The journal of brand management : an international journal
291
Psychology & marketing
196
Asia Pacific journal of marketing and logistics
179
The journal of services marketing
159
Journal of business ethics : JOBE
154
European journal of marketing : EJM
149
Journal of the Academy of Marketing Science
141
Journal of travel and tourism marketing
138
Journal of marketing communications
136
Journal of marketing
130
International journal of consumer studies
129
SpringerLink / Bücher
127
Journal of retailing
123
Marketing intelligence & planning
122
International journal of contemporary hospitality management
121
Journal of hospitality marketing & management
121
Cogent business & management
115
Journal of marketing management : MM
109
Journal of strategic marketing
106
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
104
International journal of retail & distribution management
103
Management science : journal of the Institute for Operations Research and the Management Sciences
103
Industrial marketing management : the international journal for industrial and high-tech firms
102
Marketing letters : a journal of research in marketing
96
The journal of consumer marketing
96
Tourism management : research, policies, practice
96
The service industries journal
91
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
89
Journal of international consumer marketing
89
The international review of retail, distribution and consumer research
89
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
83
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
82
International journal of internet marketing and advertising : IJIMA
80
Journal of fashion marketing and management
79
Journal of marketing research : JMR
79
Journal of promotion management : innovations in planning and applied research
79
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ECONIS (ZBW)
309
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301
Analysing passenger behaviour towards the catering industry : implications for airport
management
Castillo-Manzano, José I.
;
López-Valpuesta, Lourdes
- In:
International journal of hospitality management
35
(
2013
),
pp. 258-260
Persistent link: https://www.econbiz.de/10010225786
Saved in:
302
Understanding customer behavior in name-brand Korean coffee shops : the role of self-congruity and functional congruity
Kang, Juhee
;
Tang, Liang
;
Lee, Ju Yup
;
Bosselman, Robert H.
- In:
International journal of hospitality management
31
(
2012
)
3
,
pp. 809-818
Persistent link: https://www.econbiz.de/10009544299
Saved in:
303
The influence of self-construal and co-consumption others on consumer complaining behavior
Wei, Wei
;
Miao, Li
;
Cai, Liping A.
;
Adler, Howard
- In:
International journal of hospitality management
31
(
2012
)
3
,
pp. 764-771
Persistent link: https://www.econbiz.de/10009544310
Saved in:
304
Opportunistic customer complaining : causes, consequences, and managerial alternatives
Baker, Melissa A.
;
Magnini, Vincent P.
;
Perdue, Richard R.
- In:
International journal of hospitality management
31
(
2012
)
1
,
pp. 295-303
Persistent link: https://www.econbiz.de/10009406128
Saved in:
305
The impact of the servicescape on the desire to stay in convention and exhibition centers : the case of Macao
Siu, Noel Yee-Man
;
Wan, Penny Yim King
;
Dong, Ping
- In:
International journal of hospitality management
31
(
2012
)
1
,
pp. 236-246
Persistent link: https://www.econbiz.de/10009406134
Saved in:
306
The effects of customers’ perceptions of brand personality in casual theme restaurants
Kim, Dohee
;
Magnini, Vincent P.
;
Singal, Manisha
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 448-458
Persistent link: https://www.econbiz.de/10008908363
Saved in:
307
An epistemological view of consumer experiences
Walls, Andrew R.
;
Okumus, Fevzi
;
Wang, Youcheng
;
Kwun, …
- In:
International journal of hospitality management
30
(
2011
)
1
,
pp. 10-21
Persistent link: https://www.econbiz.de/10008821997
Saved in:
308
Customer complaints in restaurants : do they differ by service stages and loyalty levels?
Namkung, Young
;
Jang, Soocheong
;
Choi, Soo Keun
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 495-502
Persistent link: https://www.econbiz.de/10009130594
Saved in:
309
Bayesian approach to assess consumers' brand selection process and identification of brand attributes in a service context
Yoon, Hae Jin
;
Thompson, Sandra A.
;
Parsa, H. G.
- In:
International journal of hospitality management
28
(
2009
)
1
,
pp. 33-41
Persistent link: https://www.econbiz.de/10003798872
Saved in:
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