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~isPartOf:"International journal of hospitality management"
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Search: subject_exact:"Empathy"
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Emotion
172
Consumer behaviour
78
Konsumentenverhalten
78
Customer satisfaction
51
Dienstleistungsqualität
51
Kundenzufriedenheit
51
Service quality
51
Hotel industry
50
Hotellerie
50
Gastronomie
39
Restaurant industry
39
Beziehungsmarketing
36
Relationship marketing
36
Arbeitszufriedenheit
29
Job satisfaction
29
Arbeitsverhalten
26
Work behaviour
26
Tourism employees
24
Tourismusberufe
24
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20
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Emotional labor
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Hospitality industry
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Emotions
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Gastgewerbe
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Organizational behaviour
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Verhalten in Organisationen
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Brand management
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Hospital
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Krankenhaus
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Markenführung
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Personality psychology
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Persönlichkeitspsychologie
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Arbeitspsychologie
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Organizational psychology
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Han, Heesup
6
Jang, Soocheong
6
Madera, Juan M.
6
Mattila, Anna S.
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Lee, Lindsey
5
Kim, Jong-Hyeong
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Kim, Woo Gon
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Altinay, Levent
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Guchait, Priyanko
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Hyun, Sunghyup Sean
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Kim, Peter Beomcheol
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Park, Jeong-Yeol
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Pizam, Abraham
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Qu, Hailin
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Shapoval, Valeriya
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Song, Hanqun
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Al-Ansi, Amr
2
Alrawadieh, Zaid
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Arici, Hasan Evrim
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Back, Robin M.
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Bilgihan, Anil
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Bufquin, Diego
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Chatterjee, Swagato
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Dedeoğlu, Bekir Bora
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Jang, Jichul
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Kang, Juhee
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Karatepe, Osman M.
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Li, Hengyun
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International journal of hospitality management
Journal of business research : JBR
246
Journal of retailing and consumer services
154
Journal of business ethics : JOBE
105
Tourism management : research, policies, practice
94
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
87
Psychology & marketing
87
Journal of consumer research : JCR ; an interdisciplinary bimonthly
78
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
72
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
67
Academy of Management journal : AMJ
63
Journal of economic psychology : research in economic psychology and behavioral economics
56
Journal of travel and tourism marketing
55
Journal of business and psychology
54
International journal of contemporary hospitality management
50
Journal of behavioral decision making
50
Journal of vocational behavior
50
Journal of hospitality marketing & management
48
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
47
The service industries journal
47
The journal of brand management : an international journal
46
Journal of economic behavior & organization : JEBO
45
The journal of services marketing
45
Tourism management perspectives : TMP
45
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
44
Journal of managerial psychology
42
Journal of marketing research : JMR
41
Human relations
40
European journal of marketing : EJM
39
The journal of product & brand management
39
The Academy of Management review : AMR
38
Cogent business & management
37
Leadership & organization development journal
37
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
36
Research companion to emotion in organizations
36
Marketing letters : a journal of research in marketing
34
International journal of consumer studies
31
Journal of marketing management : MM
31
Journal of consumer behaviour : an international research review
29
Journal of marketing communications
29
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ECONIS (ZBW)
172
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172
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1
Look on the bright side : emojis impact tipping behaviour
Lefebvre, Sarah
;
Boman, Laura
;
Orlowski, Marissa
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014457828
Saved in:
2
To share or not to share? : a double-edge effect of narcissism on knowledge sharing in hospitality
Wang, Zhaochen
;
Yang, Sainan
;
Li, Xin
;
Liu, Pei
;
Liu, Nan
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014457832
Saved in:
3
What happens to restaurant employees during times of distress? : a focus on separation strategies, emotional outcomes, and drinking behaviors
Hight, S. Kyle
;
Kitterlin-Lynch, Miranda
;
Cain, Lisa
; …
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457842
Saved in:
4
The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent
;
Alrawadieh, Zaid
;
Tulucu, Fadime
; …
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014310662
Saved in:
5
How observed customer mistreatment of supervisors affects employees' service sabotage : a cross-cultural examination from the deontic justice theory
Jiang, Wen
;
Shum, Cass
;
Min, Hyounae
;
Ding, Ye
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014310677
Saved in:
6
Exploring the antecedents for hospitality reviewers' trustworthiness and its impact on business patronage
Chatterjee, Swagato
;
Rakshit, Krishanu
;
Mandal, Prasenjit
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014310683
Saved in:
7
Owned media or earned media? : the influence of social media types on impulse buying intention in internet celebrity restaurants
Zhou, Yan
;
Li, Yong-Quan
;
Ruan, Wen-Qi
;
Zhang, Shu-Ning
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014311444
Saved in:
8
Investigating the use experience of restaurant service robots : the cognitive-affective-behavioral framework
Chen, Ching-fu
;
Girish V. G.
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014311479
Saved in:
9
Role of employee personality traits in job performance in the restaurant food franchise context
Lu Shiwen
;
Ahn, Jiseon
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014325594
Saved in:
10
The dualistic model of passion and the service quality of five-star hotel employees during the COVID-19 pandemic
Wu, Tung-Ju
;
Li, Jia-Min
;
Wang, Yu-Shu
;
Zhang, Ruo-Xi
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014325607
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