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~isPartOf:"International journal of pharmaceutical and healthcare marketing : IJPHM"
~source:"econis"
~subject:"Dienstleistungsqualität"
~subject:"Patients"
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Dienstleistungsqualität
Patients
Gesundheitswesen
34
Health care system
34
Health care
26
Gesundheitsversorgung
25
Service quality
8
Hospital
7
Krankenhaus
7
Consumer behaviour
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Konsumentenverhalten
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Arzneimittel
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Customer satisfaction
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Kundenzufriedenheit
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Pharmaceuticals
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Gesundheitspolitik
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Health policy
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Gesundheitskosten
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Gesundheitstourismus
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Health care costs
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Health tourism
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Healthcare
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Marketing
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Patienten
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Physicians
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Public health insurance
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Tourismus
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Welt
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Ärzte
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Beziehungsmarketing
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Business model
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Communication
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Communication strategies
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Developing countries
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Ahmed, Zafar U.
1
Anothai Ngamvichaikit
1
Awang, Zainudin
1
Baalbaki, Imad
1
Beise-Zee, Rian
1
Bergner, Kai N.
1
Borishade, Taiye Tairat
1
Bruhn, Manfred
1
Büttner, Julia
1
El-Bassiouny, Noha
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Falk, Tomas
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Georgi, Dominik
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Hadwich, Karsten
1
Hamed, Sara
1
Heinrick, Daniel
1
Hölzing, Jörg A.
1
Kashif, Muhammad
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Kehinde, Oladele Joseph
1
Khalili, Hamidreza
1
Mahadzirah Mohamad
1
Makarem, Suzanne
1
Osei-Frimpong, Kofi
1
Pashtenko, Valentin H.
1
Sameti, Ardalan
1
Shafei, Ingy
1
Siti Zakiah Melatu Samsi
1
Taher, Ahmed F.
1
Ternès, Anabel
1
Tuzovic, Sven
1
Walburg, Jan Auke
1
Worlu, Rowland
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International journal of pharmaceutical and healthcare marketing : IJPHM
Journal of health organization and management
35
Health care management review : HCM review
27
Working paper / National Bureau of Economic Research, Inc.
26
NBER working paper series
25
NBER Working Paper
24
The TQM journal : the international review of organizational improvement
22
European journal of operational research : EJOR
20
The European journal of health economics : HEPAC ; health economics in prevention and care
18
Journal of health economics
16
Management science : journal of the Institute for Operations Research and the Management Sciences
15
Quality management journal : QMJ
14
Health marketing quarterly
13
Journal of service management
13
Health economics
12
International journal of productivity and quality management : IJPQM
12
Technological forecasting & social change : an international journal
12
The service industries journal
12
CHE research paper
11
Health care management science
11
International journal of production research
11
Journal of business research : JBR
11
Production and operations management : an international journal of the Production and Operations Management Society
11
Production and operations management : the flagship research journal of the Production and Operations Management Society
11
Total quality management & business excellence
11
International journal of hospitality management
10
Manufacturing & service operations management : M & SOM
10
International journal of services and operations management
9
Socio-economic planning sciences : the international journal of public sector decision-making
9
SpringerLink / Bücher
9
Discussion paper / Centre for Economic Policy Research
8
International journal of consumer studies
8
International journal of quality & reliability management
8
Journal of the Operational Research Society
8
Public management review
8
Service business
8
The Milbank quarterly
8
The journal of services marketing
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
World Bank E-Library Archive
8
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ECONIS (ZBW)
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1
Healthcare quality and medicine reimbursement criteria in Iran
Khalili, Hamidreza
;
Sameti, Ardalan
- In:
International journal of pharmaceutical and healthcare …
11
(
2017
)
4
,
pp. 455-470
Persistent link: https://www.econbiz.de/10011812921
Saved in:
2
EXQ : measurement of healthcare experience quality in Malaysian settings : a contextualist perspective
Kashif, Muhammad
;
Siti Zakiah Melatu Samsi
;
Awang, Zainudin
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
1
,
pp. 27-47
Persistent link: https://www.econbiz.de/10011563850
Saved in:
3
Effective customer experience management in health-care sector of Nigeria : a conceptual model
Worlu, Rowland
;
Kehinde, Oladele Joseph
;
Borishade, …
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
4
,
pp. 449-466
Persistent link: https://www.econbiz.de/10011643535
Saved in:
4
Examining the effects of patient characteristics and prior value needs on the patient-doctor encounter process in healthcare service delivery
Osei-Frimpong, Kofi
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
2
,
pp. 192-213
Persistent link: https://www.econbiz.de/10011591748
Saved in:
5
Evidence-based design and transformative service research for the healthcare in hospitals : setting the research agenda
Hamed, Sara
;
El-Bassiouny, Noha
;
Ternès, Anabel
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
2
,
pp. 214-229
Persistent link: https://www.econbiz.de/10011591753
Saved in:
6
Healthcare service quality : what really matters to the female patient?
Shafei, Ingy
;
Walburg, Jan Auke
;
Taher, Ahmed F.
- In:
International journal of pharmaceutical and healthcare …
9
(
2015
)
4
,
pp. 369-391
Persistent link: https://www.econbiz.de/10011479969
Saved in:
7
Communication needs of medical tourists : an exploratory study in Thailand
Anothai Ngamvichaikit
;
Beise-Zee, Rian
- In:
International journal of pharmaceutical and healthcare …
8
(
2014
)
1
,
pp. 98-117
Persistent link: https://www.econbiz.de/10010365479
Saved in:
8
The effects of DTCA on patient compliance : exploring the impact of endorsers selcetion and message tonality on patients with diabetes
Bergner, Kai N.
;
Falk, Tomas
;
Heinrick, Daniel
; …
- In:
International journal of pharmaceutical and healthcare …
7
(
2013
)
4
,
pp. 391-409
Persistent link: https://www.econbiz.de/10010237647
Saved in:
9
Perceived quality of e-health services : a conceptual scale development of e-health service quality based on the C-OAR-SE approach
Hadwich, Karsten
;
Georgi, Dominik
;
Tuzovic, Sven
; …
- In:
International journal of pharmaceutical and healthcare …
4
(
2010
)
2
,
pp. 112-136
Persistent link: https://www.econbiz.de/10003993851
Saved in:
10
Patient satisfaction with healthcare delivery systems
Baalbaki, Imad
;
Ahmed, Zafar U.
;
Pashtenko, Valentin H.
; …
- In:
International journal of pharmaceutical and healthcare …
2
(
2008
)
1
,
pp. 47-62
Persistent link: https://www.econbiz.de/10003929426
Saved in:
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