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~isPartOf:"International journal of process management and benchmarking : IJPMB"
~isPartOf:"International journal of services and operations management"
~subject:"Hospital"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Computergestützte Qualitätssicherung"
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Hospital
Quality management
146
Qualitätsmanagement
146
Dienstleistungsqualität
34
Service quality
34
India
32
Indien
32
Industrie
28
Manufacturing industries
28
Lean Production
27
Lean production
27
Business process management
24
Prozessmanagement
24
Performance measurement
23
Performance-Messung
23
Customer satisfaction
19
Kundenzufriedenheit
19
Six Sigma
16
service quality
16
TQM
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Instandhaltung
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14
Lean Management
13
Lean management
13
total quality management
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Lieferkette
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Supply chain
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Fuzzy sets
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Fuzzy-Set-Theorie
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Aufsatz in Zeitschrift
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Azadeh, Mohammad Ali
1
Chiarini, Andrea
1
Gopi, D.
1
Haghighi, Sara Motevali
1
Jeyathilagar, D.
1
Jha, Abhishek Kumar
1
Ju, Ki-Jung
1
Khairul Anuar Mohd Ali
1
Khan, Sami A.
1
Konsra, Pooja
1
Main, Naser Alolayyan
1
Mashhadiabdol, Maryam
1
Pandi, A. Pal
1
Paranitharan, K. P.
1
Park, Byeonghwa
1
Sajadi, Seyed Mojtaba
1
Salam, Mohammad Asif
1
Sepahi, Masoome
1
Sethupathi, P. V. Rajendra
1
Talebi, Kambiz
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International journal of process management and benchmarking : IJPMB
International journal of services and operations management
Health care management review : HCM review
25
Journal of health organization and management
24
Quality management journal : QMJ
23
International journal of productivity and quality management : IJPQM
19
The TQM journal : the international review of organizational improvement
18
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
13
International journal of six sigma and competitive advantage : IJSSCA
12
Total quality management & business excellence
9
International journal of quality & reliability management
8
Journal of operations management
6
Business process management journal
5
Gesundheitsökonomie & Qualitätsmanagement : Klinik und Praxis, Wirtschaft und Politik ; offizielles Organ des Bundesverbandes Managed Care e.V. ; offizielles Organ der Deutschen Gesellschaft für Gesundheitsökonomie e.V.
5
Health care management science
5
International journal of production research
5
Journal of industrial engineering and management : JIEM
5
International journal of hospitality management
4
International journal of quality and service sciences
4
Management science : journal of the Institute for Operations Research and the Management Sciences
4
Production and operations management : an international journal of the Production and Operations Management Society
4
Service business
4
Zeitschrift für öffentliche und gemeinwirtschaftliche Unternehmen : ZögU ; zugleich Organ des Bundesverbandes Öffentliche Dienstleistungen - Deutsche Sektion des CEEP
4
Amfiteatru economic : an economic and business research periodical
3
Global business and organizational excellence : a review of research & best practices
3
Health care management science : a new journal serving the international health care management community
3
International journal of production economics
3
Operations management research : OMR ; advancing practice through theory
3
Vision : the journal of business perspective
3
Benchmarking : an international journal
2
Decision sciences
2
European journal of operational research : EJOR
2
European research studies
2
Gesundheits- und Sozialpolitik : Zeitschrift für das gesamte Gesundheitswesen
2
Health care financing review
2
Human systems management : HSM
2
IEEE transactions on engineering management : EM
2
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
2
International journal of management, economics and social sciences : IJMESS
2
International journal of procurement management
2
International journal of services and operations management : IJSOM
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ECONIS (ZBW)
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1
An integrated conceptual model for achieving global quality service in healthcare establishments
Gopi, D.
;
Pandi, A. Pal
;
Sethupathi, P. V. Rajendra
; …
- In:
International journal of services and operations management
33
(
2019
)
1
,
pp. 49-68
Persistent link: https://www.econbiz.de/10012054821
Saved in:
2
An empirical study of total quality management and its influences on nurses' attitude and service performance in healthcare organisations
Ju, Ki-Jung
;
Park, Byeonghwa
- In:
International journal of services and operations management
24
(
2016
)
2
,
pp. 147-166
Persistent link: https://www.econbiz.de/10011619972
Saved in:
3
Value creation through lean management : a case study of healthcare service operations
Salam, Mohammad Asif
;
Khan, Sami A.
- In:
International journal of services and operations management
25
(
2016
)
3
,
pp. 275-293
Persistent link: https://www.econbiz.de/10011636447
Saved in:
4
Measuring service quality in Indian hospitals : an analysis of SERVQUAL model
Konsra, Pooja
;
Jha, Abhishek Kumar
- In:
International journal of services and operations management
24
(
2016
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011598293
Saved in:
5
Analysis of the gap between customers' perceptions and employees' expectations of service quality based on fuzzy SERVQUAL logic (case study: Mofid children's hospital in Tehran, Ir...
Mashhadiabdol, Maryam
;
Sajadi, Seyed Mojtaba
;
Talebi, Kambiz
- In:
International journal of services and operations management
17
(
2014
)
2
,
pp. 119-141
Persistent link: https://www.econbiz.de/10010389953
Saved in:
6
An integrated simulation-DEA approach to imporve quality care of medical centres
Azadeh, Mohammad Ali
;
Sepahi, Masoome
;
Haghighi, Sara …
- In:
International journal of process management and …
3
(
2013
)
3
,
pp. 352-370
Persistent link: https://www.econbiz.de/10010339882
Saved in:
7
Building a Six Sigma model for the Italian public healthcare sector using grounded theory
Chiarini, Andrea
- In:
International journal of services and operations management
14
(
2013
)
4
,
pp. 491-508
Persistent link: https://www.econbiz.de/10009742825
Saved in:
8
The impact of total quality management (TQM) on the hospital's performance : an empirical research
Khairul Anuar Mohd Ali
;
Main, Naser Alolayyan
- In:
International journal of services and operations management
15
(
2013
)
4
,
pp. 482-506
Persistent link: https://www.econbiz.de/10009786580
Saved in:
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