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~isPartOf:"International journal of production economics"
~isPartOf:"International journal of services and operations management"
~subject:"India"
~subject:"Kundenzufriedenheit"
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Search: subject_exact:"Qualitätswesen"
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India
Kundenzufriedenheit
Quality management
284
Qualitätsmanagement
284
Lieferkette
73
Supply chain
73
Product quality
63
Produktqualität
63
Dienstleistungsqualität
42
Service quality
42
Industrie
36
Manufacturing industries
36
Theory
36
Theorie
35
Lieferantenmanagement
29
Supplier relationship management
29
Firm performance
24
Unternehmenserfolg
24
Inventory model
21
Lagerhaltungsmodell
21
Customer satisfaction
20
Indien
20
Lean Production
19
Lean production
19
Business process management
18
Performance measurement
18
Performance-Messung
18
Prozessmanagement
18
Standardisierung
16
Standardization
16
service quality
16
Fuzzy sets
15
Fuzzy-Set-Theorie
15
Lean Management
15
Lean management
15
Production control
15
Produktionssteuerung
15
Structural equation model
15
Strukturgleichungsmodell
15
China
14
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35
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Garg, Dixit
2
Gupta, Vineet
2
Kumar, Raj
2
Mathiyazhagan, Maathai K.
2
Akbulut, Asli Yagmur
1
Akter, Shahriar
1
Anbuoli, P.
1
Babbar, Sunil
1
Babu, T. Ramesh
1
Basu, Rana
1
Bhasin, Harsh V.
1
Bhaskar, N. Udaya
1
Bhola, Prabha
1
Chan, Ya-hui
1
Chauhan, Gaurav
1
D'Ambra, John
1
Dangayach, Dovind Sharan
1
Date, Prasanna A.
1
Debata, Bikash Ranjan
1
Devi, P. Uma Maheswari
1
Digalwar, A. K.
1
Digalwar, Abhijeet K.
1
Esmaeili, Ahmad
1
Fernando, Yudi
1
Franceschini, Fiorenzo
1
Gowen, Charles, III.
1
Gupta, Atul
1
Haridas, P.
1
Harwinder Singh
1
Heo, Jun-Yeon
1
Huiskonen, Janne
1
Jagdeep Singh
1
Jayaram, Jayanth
1
Jha, Abhishek Kumar
1
Joseph, I. Nelson
1
Jothimurugan, T.
1
Kahnali, Reza Ahmadi
1
Kamble, Sachin S.
1
Karppinen, Henri
1
Kaushik, Mohit
1
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International journal of production economics
International journal of services and operations management
International journal of productivity and quality management : IJPQM
92
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
69
The TQM journal : the international review of organizational improvement
58
International journal of quality & reliability management
34
International journal of six sigma and competitive advantage : IJSSCA
26
Total quality management & business excellence
24
International journal of business excellence
19
Quality management journal : QMJ
16
International journal of process management and benchmarking : IJPMB
15
International journal of contemporary hospitality management
13
Benchmarking : an international journal ; BIJ
12
International journal of Indian culture and business management
12
International journal of quality and service sciences
12
International journal of hospitality management
11
International journal of services, economics and management
10
Journal of air transport management
10
Journal of retailing and consumer services
10
The service industries journal
10
Industrial marketing management : the international journal for industrial and high-tech firms
9
Managing service quality : MSQ ; an international journal
9
The international journal of productivity and performance management : IJPPM
9
International journal of business excellence : IJBEX
8
International journal of business information systems : IJBIS
8
International journal of services and operations management : IJSOM
8
International journal of production research
7
International journal of quality and innovation
7
International journal of technology, policy and management : IJTPM
7
Journal of hospitality marketing & management
7
The journal of services marketing
7
Benchmarking : an international journal
6
Cogent business & management
6
International journal of management practice : IJMP
6
Journal of industrial engineering and management : JIEM
6
Amfiteatru economic : an economic and business research periodical
5
Business process management journal
5
Global business review
5
International journal of electronic customer relationship management : IJECRM
5
International journal of services technology and management
5
Tourism management : research, policies, practice
5
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ECONIS (ZBW)
35
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1
Customer satisfaction service match and service quality-based blockchain cloud manufacturing
Wang, Binni
;
Wang, Pong
;
Tu, Yiliu
- In:
International journal of production economics
240
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012629892
Saved in:
2
U.S. hospital culture profiles for better performance in patient safety, patient satisfaction, Six Sigma, and lean implementation
Lee, Jung Young
;
McFadden, Kathleen L.
;
Lee, Min Kyung
; …
- In:
International journal of production economics
234
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012502820
Saved in:
3
Manufacturing excellence in the Indian automobile industry through sustainable lean manufacturing : a case study
Kumar, Naveen
;
Mathiyazhagan, Maathai K.
- In:
International journal of services and operations management
34
(
2019
)
2
,
pp. 180-196
Persistent link: https://www.econbiz.de/10012154626
Saved in:
4
An empirical study on integrated manufacturing system practiced in Indian industries : a structural equation modelling approach
Paranitharan, K. P.
;
Babu, T. Ramesh
- In:
International journal of services and operations management
34
(
2019
)
2
,
pp. 259-277
Persistent link: https://www.econbiz.de/10012154634
Saved in:
5
Causes of reluctance of Indian manufacturing SMEs in adopting total quality management
Majumdar, Jyoti Prakas
;
Kundum, Goutam Kumar
;
Manohar, …
- In:
International journal of services and operations management
32
(
2019
)
3
,
pp. 362-386
Persistent link: https://www.econbiz.de/10012009027
Saved in:
6
Enabling a transformative service system by modeling quality dynamics
Akter, Shahriar
;
Wamba, Samuel Fosso
;
D'Ambra, John
- In:
International journal of production economics
207
(
2019
),
pp. 210-226
Persistent link: https://www.econbiz.de/10011957888
Saved in:
7
Reducing rejections using Six Sigma : a case from Indian automobile component manufacturing industry
Kaushik, Mohit
;
Chauhan, Gaurav
;
Mathiyazhagan, Maathai K.
- In:
International journal of services and operations management
33
(
2019
)
1
,
pp. 69-86
Persistent link: https://www.econbiz.de/10012054833
Saved in:
8
Contact centre service excellence : a proposed conceptual framework
Surya Dharamdass
;
Fernando, Yudi
- In:
International journal of services and operations management
29
(
2018
)
1
,
pp. 18-41
Persistent link: https://www.econbiz.de/10011849891
Saved in:
9
Service gap deployment : a framework to link quality gaps to service activities
Franceschini, Fiorenzo
;
Mastrogiacomo, Luca
- In:
International journal of services and operations management
29
(
2018
)
1
,
pp. 85-99
Persistent link: https://www.econbiz.de/10011849897
Saved in:
10
Modelling of barriers and initiatives of continuous improvement approach for enhancing the performance of SMEs of Northern India
Jagdeep Singh
;
Harwinder Singh
- In:
International journal of services and operations management
29
(
2018
)
2
,
pp. 184-213
Persistent link: https://www.econbiz.de/10011849908
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